Fix Auto UK - Fix Auto Walsall Recenzje 148

Wynik TrustScore: 4.5 na 5

4,5

Unit 3 Upper Brook Street, WS2 9NT Walsall, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What started was a call to my Insurers to report that a woman had reversed into me smashing the bumper and grille then I got a call from the garage followed by a call from the Hire Company which kn... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... Zobacz więcej


Informacje dotyczące firmy

  1. Warsztat samochodowy
  2. Blacharstwo samochodowe
  3. Naprawa karoserii samochodowych
  4. Naprawa samochodu
  5. Naprawa samochodów

Napisane przez firmę

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Napisane przez firmę

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Dane kontaktowe

  • Unit 3 Upper Brook Street, WS2 9NT, Walsall, Zjednoczone Królestwo

  • 01922 611288

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

148 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Provided me back with a dangerous car…

Provided me back with a dangerous car confirmed by VW garage after your company performed insurance repair, went onto motorway car making noise sounded left wheel was going to come off put myself and family in a potentially dangerous situation and then rejecting claim luckily the extremely competent engineers at VW have proven my statement to be true, NEVER USE THIS COMPANY unless you have a deathwish lucky an angel was watching over us, rude staff dangerous company safety should be your no1 priority

22 listopada 2023
Opinia niezależna
Logo Fix Auto UK - Fix Auto Walsall

Odpowiedź od Fix Auto UK - Fix Auto Walsall

Hi Saeed,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Oceniono na 1 z 5

Terrible company

Terrible company, constant lying , terrible repairs, rude service, went through make sure you don't let your insurance company send to this company to repair

26 października 2023
Opinia niezależna
Logo Fix Auto UK - Fix Auto Walsall

Odpowiedź od Fix Auto UK - Fix Auto Walsall

Hi Saeed,

Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.

If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Oceniono na 5 z 5

Friendly smiling faces

Friendly smiling faces, kept me up to date with repair process and excellent quality of work. Had some extra work done ( bumper repair and alloy refurb ) the quote was great.

18 lipca 2023
Opinia niezależna
Logo Fix Auto UK - Fix Auto Walsall

Odpowiedź od Fix Auto UK - Fix Auto Walsall

Good afternoon Mr Hinsley,
Thank you for your review! We are pleased to hear that you were happy with the service you received. I have shared this with the team who are grateful for your comments. :)
Kind regards,
Fix Auto Walsall

Oceniono na 1 z 5

Poor management even worse communication

I have an ongoing complaint with this company already and the site manager himself had promised to arrange my courtesy car himself and give me a call back to keep me updated on the progress.
That call back never came, and now I am without a car, have missed and will miss important family events, work and be unable to take my child to school on monday morning.
Communication from this company is absolutely shocking.
This review will be amended to further mention my already ongoing complaint once it has been resolved.

2 czerwca 2023
Opinia niezależna
Logo Fix Auto UK - Fix Auto Walsall

Odpowiedź od Fix Auto UK - Fix Auto Walsall

Hi There,

Thank you for taking the time to review our services and we apologise for our delayed response.

We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.

We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Oceniono na 5 z 5

Very professional

Very professional, friendly, really easy to get in touch with and the work that was done on my car was brilliant. Also my car was spotless when I got it back inside and out 👌

14 marca 2023
Oceniono na 5 z 5

Great communication from Chloe

Great communication from Chloe, professional, and the service I received was great. My car took a lot quicker than expected, and their drop off/ pick up service was fantastic. Especially at shirt notice. Thank you!

13 lutego 2023
Oceniono na 3 z 5

I thought the whole repair took far too…

I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear wheel arch trim was loose and also on the rear of the boot on either side there is two marks from over spray, where it has been sprayed. The collection and delivery of my vehicle was all fine, just a shame the repairs weren't!!!

14 stycznia 2023
Oceniono na 5 z 5

Very Professional throughout…

Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini valet, Very pleased with this company, would highly recommend.

14 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

MG ZS

I had to take my car to get some body work done I was recommended Fix Auto UK, OMG they have done a fantastic job, you wouldn’t of thought it was the same car.
The after service was second to none, very polite.

Auto Fix UK thank you
Ron Murray

25 listopada 2022
Opinia niezależna
Oceniono na 2 z 5

Good repair of the car but overall let…

Good repair of the car but overall let down by bad customer service, 1st time they handed the car back they had damaged the side of the car at their garage, 2nd time a headlight still wasn’t working and was told I had to pay for it so third time I accepted it back. Took 2 months to get my car back.

2 listopada 2022
Logo Fix Auto UK - Fix Auto Walsall

Odpowiedź od Fix Auto UK - Fix Auto Walsall

Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

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