Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Zobacz więcej
Reakcja na opinię
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... Zobacz więcej
Reakcja na opinię
Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
Great repair, but frustrating 3-4 weeks. Initial date for completion 22nd December, then 12th December, then 19th eventually I collected my car on the 24th December. The agreement was my vehicle... Zobacz więcej
Reakcja na opinię
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Napisane przez firmę

Main Road, Chattenden, ME3 8LL, Rochester, Kent, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fix Auto did recalled the vehicle and made a fix to a part that was weakened in the accident but didn't break until after the the return, which I thought was very noble.
They also dealt with the insurers who were difficult, in a very difficult time, so again, I tip my hat to these guys.
And the third play was organising a hire car too, so these guys really pulled out the stops.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Very good customer service, kept me updated on progress. Car repaired very quickly and repair quality was excellent

Odpowiedź od Fix Auto UK - Fix Auto Rochester
A bit of waiting for appointment, but done fast and with great quality!!!

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Good communication throughout, repairs are faultless, new passenger door & the refurbished front alloys look brand new - collection & drop off to enterprise meant I could do a straight swap for a hire car, great service all round.

Odpowiedź od Fix Auto UK - Fix Auto Rochester

Odpowiedź od Fix Auto UK - Fix Auto Rochester
4elms were tasked with repairing my car after it was stolen and damaged. I was given a brand new courtesy car for the duration of the repair and kept informed throughout the process. The repair took a few months because of the wait for spare parts to arrive but when I got the car back it looked as good as new. I was very impressed.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Good standard of repair. Was well informed throughout the process and the process was easy overall.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Good communication and kept updated. Thank you but the day I got my car back a message comes up saying tyre sensor not working which isn’t how I’d expect to get my car back. Repair job looks good just this sensor issue.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Great repair, but frustrating 3-4 weeks. Initial date for completion 22nd December, then 12th December, then 19th eventually I collected my car on the 24th December. The agreement was my vehicle was going to be delivered to Enterprises Sittingbourne. My main concern was the so called completion dates, best stick to Initial date then would not have been too far out. Towards the end I was told awaiting badges, yet two weeks before you ordered panels, why not order badges at this time knowing they had to be renewed. On collecting my car the young lady was very polite and helpful which gave me some reassurance.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Serice was exemplary. Couldnt fault the service i was given . Top draw

Odpowiedź od Fix Auto UK - Fix Auto Rochester

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Excellent service. Even repaired parts that would not have been included in the insurance claim. And also cleaned the car!
Thanks Team!

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Fast & efficient response and a great standard of work.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
My Audi S5 was involved in a rear shunt on 2 September of this year. My car was taken to a recommended repair shop by my insurers. After a period of approximately 2/3 weeks the garage informed me my car was ready to be picked up. When I picked my car up it had been raining and when I took it home and cleaned it, I was horrified with the standard of work. I took the car back the next morning but the attitude of the garage manager left me no option but to complain to my insurers on the standard of work. My insurers in turn sent out a loss adjuster to examine the work. In his words it was one of the worst repairs he had seen.
I was recommended to FixAuto, in Rochester, an Audi accredited company and I have nothing but praise for all the team for their professionalism, friendliness and attention to detail. I now have my Audi back and what a wonderful job they have made of my car.
I would highly recommend this company, It's been repaired professionally and to Audi standards. I just want to thank all the staff at Fix Auto Rochester for all their hard work and returning to me my car in excellent condition. Their friendly professional team kept me informed and it was a great experience dealing with this company.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Kept me informed of progress of the work on my car. Curtesy car was delivered & collected by Mark, who was kind & explained what I was signing for

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Friendly staff on the phone and in person, my Audi was repaired in just over 2 weeks and looked brand new when arrived home.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
They collected and returned my car as arranged. Kept me up to date on repairs which were completed to a high standard.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
My car was collected very soon after initial contact, repaired to a very high standard and delivered on completion with what looked like a full valet.
The car looked like it just came out of the showroom.
Many thanks.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
Very quick service and the staff were extremely helpful during the booking in and collection. Car returned repaired to a high standard and cleaned inside and out. Great company.

Odpowiedź od Fix Auto UK - Fix Auto Rochester
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