Although it took longer than I expected the repair was very well done. I was kept informed about the work being done at regular intervals. Very happy with the information that I received on the phon... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dale was calm, patient and very accomodating when answering my questions durng both the collection and drop off of the car. the staff were also extremely helpful over the phone, making the whole exper... Zobacz więcej
Reakcja na opinię
Positives: The staff were consistently friendly, the front office was clean and welcoming, and I appreciated the regular updates on the progress of my vehicle repair. The actual repair was very good... Zobacz więcej
Reakcja na opinię
These guys are the real deal. Called in and was greeted by a lovely receptionist who gave me the choice to come in or send an image of my vehicle damage. Upon my Visit, was greeted and quickly attend... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Warsztat samochodowy
- Blacharstwo samochodowe
- Naprawa karoserii samochodowych
- Naprawa samochodu
- Naprawa samochodów
Napisane przez firmę
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Napisane przez firmę
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Dane kontaktowe
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Zjednoczone Królestwo
- 0208 3918700
4,6
Doskonała
308 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Iordache,
We appreciate your positive feedback and the five-star rating! We are happy to hear that you were pleased with our service.
Fix Auto Chessington
Helpful service team
The service provided was wonderful throughout. Staff were supportive and informative.
*Still awaiting a message about one aspect which was discussed post service.
7 sierpnia 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Hi JP,
We're happy to hear that our staff were supportive and informative! We apologise for the delay regarding the message you're awaiting and will look into it right away. Thanks for the feedback.
Fix Auto UK
Friendly, straightforward and high quality work
Fix Auto took our car in for repairs, having being selected by our insurers. From collection through to delivery, the team were friendly and courteous, and kept us informed of progress throughout. And they did an excellent job of the repair itself. Very pleased.
28 lipca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Young
We're happy to hear that our team provided friendly, courteous service and kept you informed throughout the repair process. We're glad you're pleased with the quality of the work. Thank you for your positive feedback!
Fix Auto Chessington
Excellent service, from start to finish
Such helpful, friendly, informative staff, made dealing with this company an absolute pleasure.
You get to speak to real people on the phone ,very promptly, these days a real bonus.
My car was delivered back to me, looking as great as it was before I smashed it up !
2 lipca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you fir your fantastic review Ms. Hughes. It's wonderful to know that our staff were so helpful and informative, and that you were pleased with the repair. Fix Auto Chessington
The people
All staff were cheery and engaged . Booking and collection was easy . The repair was great and completed well within time.
25 lipca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you Graham
We appreciate you taking the time to leave us this fantastic review! We're so glad booking and collection were easy, and you were pleased with the repair. Fix Auto Chessington
Charming man who collected and returned…
Charming man who collected and returned my vehicle
24 lipca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review Mrs. Conway, I will pass comments onto Dale our transport operative. Regards Fix Auto Chessington
Fix Auto - Stolen Car Repair
Sadly my car was stolen, once it was recovered it was brought to Fix Auto to be repaired. Fix Auto were professional and kind throughout my experience with them. Although the damage was extensive, they went out of their way to restore my car to it’s original condition as promptly as possible. The employees kept me updated at every stage and were transparent about any delays. Fix Auto were a pleasure to deal with and I’m grateful to all the team!
30 lipca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank for your lovely reviews Mr. Saker. We are very happy we managed to get you back on the road and thank you for your patience whilst waiting for back ordered parts. Fix Auto Chessington
Excellent Service
Fix Auto, Chessington, were recommended by my Kia dealer, for bodywork. I called, without prior appointment, to see about having a minor scratch on a door 'repaired'. A gentleman polished the scratch straight away, with pretty good results. That is excellent customer service, which has saved me a lot of money, and time. Can't ask for any better.
25 lipca 2025
Opinia niezależna
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Good Evening Mr. Tyrrell,
We appreciate you taking the time to share your positive experience regarding the quick and effective repair of the scratch on your car. We are glad we could save you time and money.
Fix Auto Chessington
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you for taking time to leave a review. I will be sure to share with the staff ! - many thanks Fix Auto Chessington
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Mr. S K ,
We appreciate your feedback and are glad you had a good experience.
Fix Auto Chessington
Excellent service.
Good update communication. Helpful and friendly staff. The repair standard was excellent. Car was presented in fabulous condition.
Thank you.
26 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you Mr. Cook
We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you were pleased with our communication, helpful staff, and the repair quality.
Fix Auto Chessington
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Dear Mr. Morris,
We appreciate you taking the time to leave us a fantastic review! We are so glad you were happy with our service and communication.
Fix Auto UK
Kept me updated with progress
Kept me updated with progress.
Very good work performed.
13 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you Naresh,
We're happy to hear that you were updated on our progress and that you were satisfied with the work performed. Thank you!
Fix Auto Chessington
Expectation Management
Constant adjustment to the expected delivery date, but only on the day of expected delivery or the day before leaving me having moved my work diary around multiple times to accommodate the potential delivery for it not to arrive. I would prefer it if I’d been told ‘not ready’ for the 6 weeks it took to fix, rather than it’ll be ready on date XX 5 times, only to be let down. Expectation management was probably the worst I’ve experienced!
20 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Fox. We are sorry you did not have a great experience but there are a few things we feel should be included:
Our expected date is not a delivery date - we do make clear at the very start that is an expected completion date and does not include handover. We do this to ensure that clients do not make plans until their vehicle is ready as there are a number of things out of our control that can affect a repair completion date. As such with your vehicle there were modified accessory parts that were not standard and Landrover struggled to identify them which caused delays with them being able to supply the relevant parts. Your vehicle also required a number of ADAS resets which we had a specialist come in to do -which we did communicate. The team did update often and I myself took over updating you whilst on holiday abroad. We will at your case further when I return to see what could have been done better. regards Rachel Fix Auto Chessington
The whole experience from start to…
The whole experience from start to finish was professional pleasant with excellent communications.The driver who collected anddelivered car back was a credit to you.
13 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
Thank you Mr. Warren
We're happy to hear that your experience was professional and pleasant from beginning to end. We appreciate your kind words regarding our driver and the excellent communication you received.
Fix Auto Chessington
It truly was a lovely service with…
It truly was a lovely service with great staff supporting me on the process the whole way! The repair itself took minimal time and I was updated at every stage through the phone, with the car ultimately being safely delivered to my house.
12 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
We're happy you enjoyed the service and the support provided by our staff! It's great to hear the repair was completed quickly and you were kept informed, with the car safely returned. Thanks for the positive feedback! Fix Auto Chessington
Professional team
My car repair took a bit longer than expected but they communicated updates throughout the process and staff are very friendly.
10 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
We appreciate your feedback and are glad our team kept you informed. We aim to provide efficient service, and we value your patience throughout the repair process. Thank you Fix Auto Chessington
Repair of dent and scratch
Very good repair job. It would have been five stars except for the fact that, despite offering to deliver the car back to my home, I had to collect it when the job was done since the garage quoted a one week wait for delivery.
30 maja 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
We appreciate your feedback and are glad the repair met your standards. We regret that the delivery timeframe did not align with your expectations. We will review our delivery scheduling to improve our service.
Fair play
Friendly staff, helpful with return options and immaculate repair.
Fair play.
6 czerwca 2025
Odpowiedź od Fix Auto UK - Fix Auto Chessington
We appreciate your positive feedback and are so glad to hear that you found our staff helpful and the repair satisfactory. Thank you.
Odpowiedź od Fix Auto UK - Fix Auto Chessington
We're happy to hear that you found our service and courtesy car satisfactory. Thank you for your positive feedback and for choosing us!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.