Fix Auto UK - Fix Auto Chelmsford Recenzje 227

Wynik TrustScore: 4.5 na 5

4,5

35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently had a dent repaired on my car door and I’m genuinely so impressed with the quality of the work. The repair was carried out to an incredibly high standard — you honestly wouldn’t even know... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our car was collected when arranged, the work has been carried out well and the car returned, again when arranged. Communications from Fix Auto were clear and timely and any questions we had were answ... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Warsztat samochodowy
  2. Blacharstwo samochodowe
  3. Naprawa karoserii samochodowych
  4. Naprawa samochodu
  5. Naprawa samochodów

Napisane przez firmę

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Napisane przez firmę

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Dane kontaktowe

  • 35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Zjednoczone Królestwo

  • 01245265264

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

227 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I had a silly accident with a gate…

I had a silly accident with a gate post, taking my dog to the kennels, while I took a short holiday. Fix Auto collected my vehicle, loaned me a courtesy car and repaired my car in a very short period of time. The standard of finish of the repair is outstanding and it is not possible to discern the right front wing was ever damaged beyond repair. My Tuscan looks brand new. My personal belongings were left in the car and all of them were still there when I collected it . This firm is friendly, efficient and shows a high degree of professionalism. I hope I do not have to use them again. But if I have another accident I will go straight to Fix Auto.

23 stycznia 2025
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Good Morning Mr Turner,

Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards

Fix Auto Braintree

Oceniono na 1 z 5

Was given a car that not all seat belts…

Was given a car that not all seat belts were working.
Branch did nothing about this while knowing I had three children.

7 stycznia 2025
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Good Morning Sharna,

Firstly, I would like to sincerely apologize for the inconvenience you experienced with the flat battery and the seat belt issue during your hire. We understand how frustrating these issues can be.

Our courtesy car that unfortunately needed recovering from Shrub End was seemingly down to a flat battery, we were able to jump start it and drive it back ourselves, however we will look into how we can further prevent this from happening in the future.

Once the vehicle was back onsite, we also inspected the issue with a 5th (middle) seat belt, this was underneath the seat and needed pulling out. We will also address this moving forward with our maintenance and cleaning team to prevent this from happening again.

Once again, I would like to apologise for any distress caused throughout the repair process.

Oceniono na 5 z 5

Amazing Service and Workmanship

I cannot rate Fix Auto UK in Chelmsford highly enough. My entire experience was made effortless from start to finish. They collected my car and returned it once finished, so no hassle of having to deliver and collect yourself. I am also extremely impressed with the actual work that was carried out on my car. The damage was quite considerable, but the end result is absolute perfection! It looks like a new car again (despite being 10 years old!) and I should just like to say a big THANK YOU to you all.

25 listopada 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our service and the quality of the work performed on your car. We strive to make the repair process as convenient and stress-free as possible for our customers, and it's wonderful to know that we achieved that for you. We are proud of our team and their dedication to delivering exceptional results.

Oceniono na 4 z 5

It's the little details...

The repair to the bodywork of the car was good. The communication from Fix Auto was polite and told me what I needed to know. However, I did not know where my car went for repair. I cracked my number plate in the collision, which was replaced, but making a mismatch with the intact one, the detail of the red border was missed, so I'll have to replace it. I also didn't like that my car was driven to and from the repairer. Thus, just a four star rating instead of a five.

1 listopada 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

We appreciate your feedback and are glad to hear that the bodywork repair was satisfactory and that you found our communication to be helpful. We understand your concerns about the location of the repair and the mismatch in the number plate. We strive to provide a seamless experience for our customers and will take your feedback into consideration as we continue to improve our processes.

Kind Regards

Jackie

Oceniono na 5 z 5

A great company

A great company . If you’ve had an accident these are the people to go to for an excellent repair. My car was collected quickly, repaired to the highest standard and returned to my home washed and valeted in a week .Repair was excellent as was communication with Jackie. It made a stressful situation as easy as it could be. I would highly recommend Fix Auto .

25 października 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for your kind words. We are so glad to hear that you had a positive experience with our company. We strive to make the repair process as smooth and stress-free as possible for our customers. We are delighted that you were happy with the quality of the repair and the communication you received.

Oceniono na 5 z 5

Had a crash repair few years back…

Had a crash repair few years back ,since then don't go anywhere else. Great bodywork shop, attention to detail. The other site, mechanics, sound as a pound. Even have an ex bmw guy there. Win/win for me and my old bmw. Latest was for bodywork. Car returned washed polished and tyres dressed. Great company imho.

1 listopada 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

We appreciate your kind words and are thrilled to hear about your positive experiences with our services. We strive to provide exceptional customer service and are dedicated to delivering high-quality repairs. It's wonderful to know that you've been consistently satisfied with our work, particularly with the attention to detail and the expertise of our mechanics. We're glad you're happy with the results and that your car was returned in such great condition.

Oceniono na 5 z 5

First class job

First class job. Car collected, courtesy car dropped simultaneously. Car valet was very good.happy days.

3 października 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

We're delighted to hear you had a positive experience. We appreciate your kind words about our service and the valet. Thank you.

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

No fault accident.

My damaged car collected,courtesy car loaned.
My car returned, in showroom condition, the Body shop at Fix Auto having worked miracles!
Thank you all.

2 września 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

Excellent all round

Excellent all round. Very timely and professional.

23 sierpnia 2024
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

We appreciate your kind words and are glad you had a positive experience.

Oceniono na 5 z 5

I want to say a big thankyou to you.

I want to say a big thankyou to you and the guys for doing such a marvellous job. It looks immaculate, not bad for a motor in its 21st year and 107k miles under its belt. The rust repair and paint job far exceeds my expectations.

Fix Auto are to be recommended. Please pass my thanks to the guys in the workshop.

7 czerwca 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you so much for taking the time to provide such lovely feedback. With a 5 star review, I have passed on your comments to whole team. We strive to help everyone that comes to us and provide the best service possible.

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

Absolutely amazing service and…

Absolutely amazing service and professionalism. I am a Customer Service Manager myself so I am aware how difficult some situations can be. The handling of everything was perfect. Great team (Jackie and Mark the driver). Despite the traumatisation of an accident that wasn't my fault the team dealt with the dent so swiftly and kept me informed. I cant praise them enough. Many thanks Team Chelmsford

13 czerwca 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for your 5 star review, you have been a fantastic customer and thank you very much from the team for the box of cakes.

We are continually looking to improve and give the best service we can, especially as your are already going through a traumatic time from the accident.

A big thank you from the team here at Chelmsford.

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

Fix Auto Chelmsford

Fix Auto Chelmsford

I'm extremely impressed with this company. I had an incident with a post and sustained substantial damage to my nearside wing and trim, from the first phone call from Fix Auto my experience was fantastic, my insurance company told me I would hear with a day, it was less than an hour ! I was given a date that their driver would come and collect my car and drop off a courtesy car, very prompt service and the replacement car was lovely. I was asked to send photo's of the damage prior to collection so that they could source replacement parts etc, the repairs took just under 2 weeks and they have done an excellent job, my only disappointment was that the repairs didn't take longer as I was rather taken with the replacement car :-)

My experience was excellent from start to finish and I would highly recommend Fix Auto if you are in the position of needing your car repaired.

Thank you very much to Jackie who was my main contact and kept me informed all the way through, she was very friendly and answered my questions very quickly.

11 czerwca 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Your 5 star review is great to hear. We as company are continuing to grow and want to the best we can. Thank you for your kind words, We're glad you're happy with our staff and service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

Great service from the team

Great service from the team, from the beginning to the end, professional in approach and a fantastic job done on the rear of my car.
Communication was great throughout with a friendly demeanour and kept me in the loop at all times. Wouldn’t recommend going anywhere else from now on! Well done team!!

7 czerwca 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for your 5 star review, I will pass this onto the team, we try our best to help and keep customer in the loop.

Kind Regards

Fix Auto Chelmsford Team.

Oceniono na 5 z 5

Excellent Service

From start to finish, FX Auto have been immaculate in their dealings with me. I was kept informed by Jackie on reception, at all times of the progress of the repairs and the vehicle was returned promptly by cheerful drivers.

22 maja 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you Susan, for your 5 star review, we are grateful for all feedback. This will be passed onto the team thank you.

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

Communication was excellent

Communication was excellent, Jacquie was always willing to help and listen to my stupid questions, nothing was too much trouble for them

10 maja 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for your 5* review Aaron, your comments will be passed on to Jackie and the team. We aim to do our best..

Kind Regards

Fix Auto Chelmsford

Oceniono na 5 z 5

Great friendly team and great fix

My car was damaged by a windscreen company and they used this company to repair the damage.
Jackie at Fix Auto Chelmsford was nothing but friendly and helpful from the very beginning! She made sure my car was collected and dropped back as a priority so I didn’t have to take time off work and kept me updated along the way.
The repair is brilliant and I’m pretty sure it looks better than it did when it was new.
Terry who delivered my car was also a lovely friendly man. I wouldn’t hesitate to use them again if I needed to

10 maja 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you Laura for your 5* Review, All your comments will be passed onto Jackie, Terry and the team. All feedback is great to hear and help us grow as company.

Thank you, Fix Auto Chelmsford Team.

Oceniono na 5 z 5

Really good communication

Really good communication. Friendly and efficient

30 kwietnia 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you, for leaving us a 5 star review. I will pass your comments on to the team here.

Kind Regards

Jackie

Oceniono na 5 z 5

Paul Shelton and the team in Chelmsford…

Paul Shelton and the team in Chelmsford couldn’t have been more thorough and helpful. Having my car looked after by Fix Autos Chelmsford gave me real peace of mind.

28 lutego 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you for sharing your experience with us, we are very grateful for your kind words, sharing your experience and leaving us a 5* rating. I have passed on your comments to all.

Kind Regards

Jackie

Oceniono na 5 z 5

Great service again

Great service again. Found they didn’t need all the parts so gave me a refund. I would never have known if they hadn’t told me. Sign of a honesty company.

13 lutego 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Hello Dave,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
Kind Regards
Jackie

Oceniono na 5 z 5

Prompt sound advice

Some nice kind person went into the back of our parked car and drove off without stopping! Danny at Fix Auto Chelmsford was extremely helpful with prompt advice and quotes. Will definitely use again if we need bodywork done.

23 stycznia 2024
Opinia niezależna
Logo Fix Auto UK - Fix Auto Chelmsford

Odpowiedź od Fix Auto UK - Fix Auto Chelmsford

Thank you so much for taking the time to provide such lovely feedback. With a 5 star review, I have passed on your comments to Danny and the team. We strive to help everyone that comes to us and provide the best service possible.

Kind Regards

Jackie

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej