Fishpond.com Recenzje 588

Wynik TrustScore: 2 na 5

2,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within... Zobacz więcej

Oceniono na 1 z 5

There needs to be an upfront disclaimer on legitimate delivery times. I searched for a particular book, Fishpond.com appeared, and the header says "America's Best Value", only to find out they're base... Zobacz więcej

Oceniono na 5 z 5

The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Zobacz więcej

Oceniono na 3 z 5

[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

588 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bait and Switch ?!

I placed can order for a set of placemats that I wanted on fishpond.com. The item was very pricey, but I was willing to pay it because I really wanted that particular item. It took over a month for them to arrive and when they did they were not the design that I ordered. I wrote them and they asked for a photo of the shipping box.
I sent it and never heard from them again. I filed a claim through PayPal . Still no response. Their practice of not even answering when someone has a problem smacks of dishonesty. I will never order from them again and certainly can never recommend them to anyone else.

25 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

When I received my order there was a…

When I received my order there was a small nick in the cable and it can't be used makes the camera dark

22 kwietnia 2022
Logo Fishpond.com

Odpowiedź od Fishpond.com

I'm very sorry to hear of this. I can't see that our Customer Services team are aware of the issue, so I have asked them to reach out to you for more information. ^Catherine.

Oceniono na 1 z 5

ZERO STARS

ZERO STARS! Even after inquiring concerns before ordering phishpond STILL went and sold me an item they even never had in stock, after an unjustified lengthy shipping delay they still went and shipped the wrong item, a $39.95 item which I was charged well over $100 for. When it finally arrived from overseas their chosen shipper/broker landmark global tried to extort additional shipping fees even though phi$hpond promises free shipping right to your door, forcing Canada Post to hold the wrong item they intentionally shipped hostage unless customers pay up, they demanded I pay this extortion fee just to get their wrong item only to have to turn around and ship (at my own expense of course) it right back in order to get my refund??? After well over 3 months of back and forth they never even issued my refund, I had to dispute the charge with my CC provider in order to finally get my refund which came from said provider and not from sketchy fraudulent phi$hpond!
Don't buy ANYTHING from them they are utter and complete frauds with no semblance of proper customer service whatsoever, not even a phone number.

17 kwietnia 2022
Opinia niezależna
Logo Fishpond.com

Odpowiedź od Fishpond.com

We've reached out to you for more information (order number). Hoping to hear from you soon. ^Catherine

EDIT: Thank you for providing the information so we could find your order. We definitely got that one wrong and we are sorry it was such a bad experience. I am happy to see you have your money back now though. ^Catherine

Oceniono na 1 z 5

The item pictured on the web page does…

The item pictured on the web page does not match the item received. There are different styles of these toy bloody fingers and the one pictured are the more traditional ones. The ones delivered are the cheaper version. They are lighter and smaller than the ones pictured. These cheaper version can be found many places for less money. I paid the extra at fishpond because I thought I would get what was pictured.

14 kwietnia 2022
Oceniono na 1 z 5

I ordered a product on Feb 11

I ordered a product on Feb 11. This far (March 29th) have not received it. Have signed up online and their tracking system does not work. Nor does their customer service email. There is absolutely no way to get in touch with them and no way to cancel the order.

29 marca 2022
Opinia niezależna
Logo Fishpond.com

Odpowiedź od Fishpond.com

Thank you for letting us know. I've sent you a request for more info; if you could let us know your order ID or email address I can look into this further for you. ^Catherine.

Oceniono na 5 z 5

Ok but nothing extraordinary.

I was under the impression that the card had glitter inside but there didn’t seem to be any glitter. Also, I don’t understand why it takes so long to deliver a simple paper card. It was a long time from when I ordered to when the card arrived.

11 marca 2022
Oceniono na 1 z 5

Got the Wrong Item - No Help from Customer Service

I did not get the item I ordered and I have had very little response from Customer Service via email. I am beginning to wonder if Fishpond.com is just a scam, as Customer Service does not seem to care at all about my addressing problem. I am very disappointed!

15 lutego 2022
Oceniono na 1 z 5

BUYER BEWARE..TOTAL SCAM OF A WEBSITE!

Advertised on the purchase screen there were five dog pull toys for $29. This is a deal knowing that the same dog toy sells at Walmart for $8.99. But when the order arrived there was one dog toy in the package. Nowhere on the purchase screen does it say you get 1 toy or even a place to choose which option you want. It is advertised as to scam the consumer into purchasing a dog toy that is valued at $8 for $28 plus shipping. So in realty after shipping costs I was charger $36 for a $9 valued dog toy. DO NOT PURCHASE FROM THIS WEBSITE!

15 lutego 2022
Oceniono na 4 z 5

Terrific selection!

Fishpond has a terrific selection of DVDs, some items are available here at their site that are absolutely *impossible* to find anywhere else on the entire "Not-Dark" internet! Good work, you guys. Only issue I have with this company is that their communication regarding the status of the order I placed was a little schetchy, but my order did finally arrive, so I am only taking away one of their stars. If they get the communication thing sorted, then they get my full five stars!

2 lutego 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej