Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There needs to be an upfront disclaimer on legitimate delivery times. I searched for a particular book, Fishpond.com appeared, and the header says "America's Best Value", only to find out they're base... Zobacz więcej
The copy of DC Adventures: Universe arrived at my door in near mint condition. I had expected it to be somewhat less, but this was in beautiful shape! The expediency in which it arrived was also great... Zobacz więcej
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Zobacz więcej
Reakcja na opinię
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Super quick shipping
I still have not received my item
I still have not received my item. The postal service also has not yet received it. Are you guys legit?

Odpowiedź od Fishpond.com
FRUSTRATION !!!…
I have had an account with Fishpond for a considerable time, but today I just want to scrap it ! Selected an item to purchase ,then went to account to pay but it would not accept my account address ! Tried 3 times but always refused, so I cannot purchase my selection! Can someone explain, it keeps telling me that my address is incorrect ! I think that after using this address for the past 20 years that I should know it !

Odpowiedź od Fishpond.com
I would love to give a better review…
I would love to give a better review but I HAVE NOT received the product yet

Odpowiedź od Fishpond.com
Excellent price for a perfect condition…
Excellent price for a perfect condition new book.
Had to get refund from PayPal
Had to get refund from PayPal, don’t deal with this shonky company.

Odpowiedź od Fishpond.com
Great service
Great service. I got my book before Xmas and I'm happy with the experience. Many thanks.
my order arrived ahead of time
my order arrived ahead of time, i received it on the 22nd, my xmas present to myself, i was not expecting to receive it till end of december, so it was a nice surprise.thankyou
Cookery book
Took a bit of time to come, but post strike probably didn't help.
Otherwise pleased
We placed an order on 12/11/2022
We placed an order on 12/11/2022 , we cancelled the order , however you were quick to take my money, at least let me know are you still sending the order, if not how many months will it take for me to get my money back!! My order number is 954123656

Odpowiedź od Fishpond.com
Nice product and good price
Nice product and good price, decent shipping time. I got for my grandson to replace one he had before. Thought I was ordering same one but this one is at least twice as big as the original. I know he'll like it but really big for keychain. Otherwise, great service!
Unlawful and illegal
Consider yourself lucky if you took the effort to read this review before confirming your purchase on Fishpond. I definitely didn't and have paid the painful price for it. Scammers would be a kind word to describe them and their business ethic, if it exists at all.
Overcharged on a simple order, refused to refund me back to the rightful listed amount paid. After back and forth of multiple emails, received the same stock reply from 'Jaiko', 'Margie' and 'Jiva' each reciting the same spiel (how convenient that they don't have a phone line or an address to reach them - red flags should be blazing right now). They are probably the same person or bot, wouldn't put it past them.
They refuted their own order charge form including how much I was overcharged by. Instead kept redirecting me to other parties ('please check your bank statement again' - then 'did you check with your phone provider if it wasn't sent somewhere else' when I confronted them with a letter from my bank detailing the amount, transaction ID of the overcharge and the RECEIPTS). They will mislead and misdirect you and keep doing so hoping to wear you down. Once I realised their modus operandi, I went straight to (www.)consumerprotection.(govt.nz/) to report this dishonest business. I strongly suggest you do too - for those in the below reviews who have been cheated similarly.
Shame on you for cheating everyday people of their hard earned money. Word of advice for ordinary folk out there: AVOID AVOID AVOID. They are not worth the extra $5 saved, go to the more reputable seller to get your item instead. It will save you money and a few years of your life you will never get back. And guess what, even my initial order? Never arrived. This constitutes enough evidence to lodge a formal police report, which I have done so.

Odpowiedź od Fishpond.com
5 Stars on most, but 2 stars on packaging.
The buying process was good. Communication was strong as well. Props on those two points.
I got notification that shipping had occurred, but the tracking indicated that the label had been created, but the item had not shipped yet. Not bad service, just a thing.
Shipping was quicker than estimated, which was also a plus.
Items need better packing. Two of the corners of the box were dented along with a spot on one edge. All of this packaging damage carried through to dings in the book. That is a bummer as I was adding this book to my collection. I didn't raise a dispute as I didn't want to invest the time in that.
A Reliable Service.
It provides a website that easily allows you to check if the item is readily available and then place an order.
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