Recently switched from vaping to nicotine pouches and found them hard to get at local supermarkets for a decent price. I discovered this site online and was blown away by the huge selection. Even be... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely thrilled with my purchase from First Line Pods! I used the 50% discount code **firstlinepods35** and got an amazing deal. The pods work perfectly, the quality is top-notch, and shipping was... Zobacz więcej
Reakcja na opinię
The internet as a retail environment is full of junk. The FLP guys are what good looks like. No nonsense website, (always) up-to-date listing of products that are (really) available, crap-free of ads... Zobacz więcej
I put in my first order with PayPal on the site but the weren’t set up for it yet and refunded me then I payed by bank transfer and the order arrived very quickly. I have had good communication via em... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Pouch Line is a modern Nicotine Pouch retailer offering a clean, smoke-free alternative designed for clarity, convenience and a new generation of health-conscious users. Established in 2019, it became the first online retail & distributor of the new modern smokeless products in the United Kingdom. Our aim is to redefine nicotine for the modern age - cleaner, smarter, and designed to fit seamlessly into everyday life. Our vision is a future where nicotine is smoke-free, stigma-free, and delivered with style, simplicity, and intention.
Dane kontaktowe
Sheffield, Zjednoczone Królestwo
- 07904858487
- info@firstlinepods.co.uk
- firstlinepods.co.uk
4,6
Doskonała
351 recenzji
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant
Brilliant, website easy to use even for me as a technophobe,great price's, the cheapest ive been able to find as yet!! and my items were posted to me within a few days!! I would highly recommend!!!
25 kwietnia 2025
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Please don’t order here!
Please don’t order here!! I had to wait for over 2 months before I received my order and when I finally received the package, it turned out that the pouches where already past the expiry date. After trying to contact the customer service I didn’t get any response. So be wise and don’t order here.
14 kwietnia 2025
Opinia niezależna
Odpowiedź od pouchline
Please reach out to us directly at support@firstlinepods.co.uk with your order number so we can make this right for you.
At this moment in time we do not see any order number attached to your review so we are unable to investigate this further.
We’re committed to resolving this issue and restoring your trust in us.
Very good service and products
14 kwietnia 2025
Opinia niezależna
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Great service given
Very pleased with the service that I received
Fast delivery and great communication
I will be returning
I highly recommend purchasing from first line Pods
28 marca 2025
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
My order didn’t arrive and I’ve heard…
My order didn’t arrive and I’ve heard nothing back.
24 marca 2025
Odpowiedź od pouchline
We’re really sorry to hear about your experience and completely understand your frustration. We can confirm your order has now been delivered.
We’ve also responded to your original message and would love the chance to make this right.
Please feel free to reach out to us directly at support@firstlinepods.co.uk if there’s anything more we can do to help.
Lack of communication
Sent a couple of emails regarding undelivered package and no reply.
28 marca 2025
Opinia niezależna
Odpowiedź od pouchline
We’re very sorry to hear about your experience and sincerely apologise for the lack of communication. This is not the level of service we aim to provide.
Please know that we take this seriously and would like to resolve the issue as quickly as possible. Could you contact us directly at info@firstlinepods.co.uk so we can investigate your undelivered package and make things right?
Thank you for your patience, and we hope to resolve this for you promptly.
Good prices
6 marca 2025
Opinia niezależna
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Good price and service- free samples… best online
Good price and service- free samples always appreciated
20 lutego 2025
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Very good variety of flavours…
Very good variety of flavours especially pablos are my favorite with them being cheaper aswell
26 lutego 2025
Opinia niezależna
Odpowiedź od pouchline
Thank you for your honest feedback :)
- pouchline
Wrong items
Hi, I keep getting sent the wrong items. I have been ordering Killa Dark Cherry 13.2mg, but I keep getting sent the 50mg pouches. I now have aprrox 40 packs of the 50mg which I can’t use and none of the normal ones!
28 stycznia 2025
Odpowiedź od pouchline
We are sorry to hear you received the wrong items. Please contact our support team and we can get this resolved for you as soon as possible.
support@firstlinepods.co.uk
A great company with the great products…
A great company with the great products Ive been buying of First Line Pods for years and its always a good experience wouldn’t go to any other supplier :)
ps Maggie Jamaican Kola is the GOAT
4 lutego 2025
Opinia niezależna
Odpowiedź od pouchline
Thank you!
Odpowiedź od pouchline
Thank you !!
My latest order had different packaging…
My latest order had different packaging (in danish I think). It doesn’t seem like the nicotine content is the same as my previous orders. I don’t really feel anything much apart from the flavour. My son is a regular consumer and thought the same thing. A bit disappointed. Sorry for the bad feedback.
There’s no expiry date, so maybe they were out of date.
Matt
30 grudnia 2024
Odpowiedź od pouchline
Products can have different packaging depending on the production batch and the country of manufacturing.
The products contents are the exact same however there can be a small chance the items were faulty.
Please contact our support team. We’d be more than happy to send you some free extra items.
support@firstlinepods.co.uk
Hugely Disappointed
I Had placed an order on 19th December and its been 10 days and I have not received the order. The Web page says they have accepted the order and the royal mail website showing they are expecting the order. The expected delivery date was 23-27 December. I have contacted the given customer service email and told them my concerns along with screenshots of order and tracking history, but there is no response from their part. I have requested them for my products or requested them to please refund me. But there is no response to their part. I am so dissapointed with the customer service and it was my first order with first line pods. I still did not received my product nor a response from them. I believe I have lost my money.Hugely disappointed.
19 grudnia 2024
Opinia niezależna
Odpowiedź od pouchline
Dear Customer,
We have recently moved to a new premises to better serve you in the future! However, due to this transition, order processing will take longer than usual. Please bear in mind at the end of year/christmas period certain days Royal Mail do not collect parcels e.g. 25th, 26th, 1st.
We deeply apologize for any inconvenience this may cause and appreciate your understanding. As a token of our gratitude for your patience, we’re offering a site-wide discount on all our products during this period.
Odpowiedź od pouchline
Thank you so much for your kind words and 5-star rating!
Really nice company
Really nice company, fast shipping, quality prodcuts
21 grudnia 2024
Opinia niezależna
Odpowiedź od pouchline
Thank you so much for your kind words and 5-star rating!
Odpowiedź od pouchline
Thank you so much for your kind words and 5-star rating!
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