Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... Zobacz więcej
Reakcja na opinię
Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... Zobacz więcej
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Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca systemów ochrony przeciwpożarowej
- również w kategorii:
- Dostawca maszyn budowlanych
- Dostawca sprzętu przeciwpożarowego
- Instalacje przeciwpożarowe
O FireSealsDirect
Napisane przez firmę
FireSealsDirect
Napisane przez firmę
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Dane kontaktowe
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Zjednoczone Królestwo
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FireSealsDirect
Good afternoon Mike,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
The door guards have not arrived…
The door guards have not arrived despite your claim of 24 hour delivery. It's now been a week. We have been in touch with the courier numerous times and the door guards still aren't here! I need the delivery are a matter of urgency, which was the reason we ordered from you in the first place. Really disappointing service. And please don't listen to excuses from your deliverers, we've been receiving good from other delivery companies all week. It's just not good enough.
11 czerwca 2026
Odpowiedź od FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a review.
I am so sorry that the delivery of your order has been delayed, after numerous escalations with the courier I am happy to confirm this has now been delivered/received.
My apologies for the inconvenience caused by the delay.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Odpowiedź od FireSealsDirect
Good afternoon Paul,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the prompt delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great quick service
4 czerwca 2026
Odpowiedź od FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Odpowiedź od FireSealsDirect
Good afternoon JT,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Odpowiedź od FireSealsDirect
Good afternoon Harry,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the website service and our product range.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Great selection of products
Great selection of products, competitive pricing and really quick delivery. really good service.
8 czerwca 2026
Odpowiedź od FireSealsDirect
Good afternoon Stephen,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our range of products and the prompt delivery of you order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very Good Company To Deal With
Very Good Company To Deal With, Fast Delivery, Good Customer Care.
I will keep trading with Fire Seal Direct.
1 czerwca 2026
Odpowiedź od FireSealsDirect
Good morning Jonothon, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Odpowiedź od FireSealsDirect
Good morning, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
excellent item
excellent item , just whats required to satisfy the responsible persons door check
5 czerwca 2026
Odpowiedź od FireSealsDirect
Good morning Graham, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Don't know if the product is good
Don't know if the product is good, we still have not received it. The delivery company can see we are a school and still say they try to delivery at between 7 and 9pm ridiculous
5 czerwca 2026
Odpowiedź od FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a review.
I am so sorry that the delivery of your order has been delayed, I understand you have spoken to my colleague to rearrange delivery, and the delivery charge has been refunded.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great price and stock
Great price and stock, delivery was speedy and arrived on day that was specified.
Would highly recommend and will be my go too for fire door items
3 czerwca 2026
Odpowiedź od FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Odpowiedź od FireSealsDirect
Good morning Carolann,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Odpowiedź od FireSealsDirect
Good morning Mr Bletchley,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Odpowiedź od FireSealsDirect
Good morning Paul,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I found Fire Seals Direct online and…
I found Fire Seals Direct online and ordered the product, which was processed and dispatched quickly. Unfortunately, the parcel was delivered to the wrong address, but this was due to the DX delivery driver rather than the company. I contacted Fire Seals Direct immediately by email, and their customer service team responded very quickly and was able to identify where the parcel had been delivered. I was then able to collect it from the address without any issues. The customer service was excellent, being both helpful and responsive. The product itself was of great quality and fitted perfectly.
29 maja 2026
Opinia niezależna
Odpowiedź od FireSealsDirect
Good morning Andrew, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide, apologies with the mix up on the delivery but glad we were able to get it resolved for you.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I ordered some materials from them…
I ordered some materials from them which I needed quickly and had fast next day delivery
29 maja 2026
Odpowiedź od FireSealsDirect
Good morning Darren, hope you had a lovely weekend
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Satisfied
Ordered fire batt and fire mastic next day the materials were delivered no hassle totally reliable company would recommend 100%
28 maja 2026
Odpowiedź od FireSealsDirect
Good morning Andrew,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Outstanding customer service
22 maja 2026
Odpowiedź od FireSealsDirect
Good morning Dr Garcia,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Put my order in online and the next day…
Put my order in online and the next day it arrived. Brilliant service thank you.
27 maja 2026
Odpowiedź od FireSealsDirect
Good afternoon Simon,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
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