Super impressed! I bought Lorient batwing seals and a Surface Mounted Drop Down Seal. I actually used ChatGPT to help me find these products and it was the AI that recommended it form FireSealsDirect.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was wanted urgently, it did not arrive as planned, so I rearranged my order of work and avoided the stress. It arrived, I used it out of synch, job progressing as access permits. I still don't hav... Zobacz więcej
Reakcja na opinię
Pallet was damaged Product had split and leaked all over the fire batt Customer service got in touch I sent the pictures and immediately dispatched replacements First class honest service excel... Zobacz więcej
Reakcja na opinię
Great customer service, always quick and helpful. We’ve been using this company for over a year, and I wish all online shops treated their customers as professionally as Fire Seals Direct. Domuss Pro... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca systemów ochrony przeciwpożarowej
- również w kategorii:
- Dostawca maszyn budowlanych
- Dostawca sprzętu przeciwpożarowego
- Instalacje przeciwpożarowe
O FireSealsDirect
Napisane przez firmę
FireSealsDirect
Napisane przez firmę
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose FireSealsDirect for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Dane kontaktowe
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Zjednoczone Królestwo
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Superb customer service do not go anywhere else
Pallet was damaged
Product had split and leaked all over the fire batt
Customer service got in touch I sent the pictures and immediately dispatched replacements
First class honest service excellent thank you
A company to be trusted
1 września 2026
Odpowiedź od FireSealsDirect
Hi Nick,
We’re sorry to hear that the pallet arrived damaged and that the product had split and leaked across the fire batt.
We have reached out to you via email to discuss this further and work towards resolving the issue. Thank you for bringing this to our attention.
Kind regards
Liam
Always a good service and a great range…
Always a good service and a great range of products as well
25 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Nigel,
Thank you so much for your lovely feedback!
I'm pleased to hear you’re happy with our service and product range.
Many thanks
Liam
Good product swiftly sent
25 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Brett,
Thank you for your kind feedback!
I'm delighted you’re happy with the product and our speedy delivery.
Kind regards
Liam
Very good service and very quick.
18 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi David,
Thank you for your lovely review!
I'm really pleased to hear you were happy with our service and found everything quick and efficient.
Kind regards
Liam
Great service
Great service, I had a small issue with delivery
Which was sorted by Richard straight away and very professionally.
30 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Peter,
Thank you for your kind review!
I'm delighted to hear that Richard was able to resolve the delivery issue quickly and professionally.
We really appreciate your understanding and are glad we could get everything sorted for you.
Many thanks
Liam
All was good
20 sierpnia 2026
Odpowiedź od FireSealsDirect
Good morning Sue
Thank you for your lovely feedback!
We’re so pleased to hear you are happy with our service.
We really appreciate your support and hope to see you again soon!
Many thanks
Richard
Fast and well organized had my order delivered in 2 days of order. Packed well and good communication.. very happy
Fast and effcent
26 sierpnia 2026
Odpowiedź od FireSealsDirect
Good morning Alwyn,
Thank you for leaving us your wonderful review.
We’re delighted to hear you were happy with the delivery and the quality of your order.
We really appreciate your support and look forward to serving you again in the future!
Many thanks
Richard
Very prompt and efficient.
18 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Sue,
Thank you for your lovely feedback!
We’re so pleased to hear you found our service prompt and efficient.
We really appreciate your support and hope to see you again soon!
Many thanks
Liam
Odpowiedź od FireSealsDirect
Good afternoon Zoe,
Thank you for leaving us your wonderful review.
We’re delighted to hear you were happy with the speedy delivery and the quality of your order.
We really appreciate your support and look forward to serving you again in the future!
Kind regards
Liam
A reliable order process and efficient…
A reliable order process and efficient delivery service..
19 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Chris,
Thank you for leaving us your 5* review!
I'm happy to hear you were pleased with our ordering process and delivery speed.
We look forward to supporting you again in the future.
Kind regards
Liam
It was easy to order and the product i…
It was easy to order and the product i bought was easy to install and was good quality
19 sierpnia 2026
Odpowiedź od FireSealsDirect
Hello Robert,
Thank you for your review!
We’re delighted to hear that you found the ordering process easy, and that you’re happy with the quality and installation of your product.
We really appreciate your feedback and support!
Liam
Good quality of products with excellent…
Good quality of products with excellent support for fitting via iTunes on web site
17 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Robert,
Many thanks for leaving us a 5* review!
We look forward to helping you again in the future.
Kind regards
Liam
Next day delivery
Next day delivery, on two occasions, was exactly as promised. Materials were of the highest quality and pig tail pins are genius .
17 sierpnia 2026
Odpowiedź od FireSealsDirect
Good morning Neil,
Many thanks for leaving us your wonderful review!
I'm delighted to hear that our next day delivery was exactly as promised on both occasions, and that you’re impressed with the quality of the materials.
Thanks again for your support and kind words.
Liam
Odpowiedź od FireSealsDirect
Hi Anthony,
Thank you so much for leaving us a 5* review!
I'm pleased to hear you were happy with our service.
We look forward to helping you again soon!
Many thanks
Liam
Great range of products
Great range of products
Clear explanation
Excellent delivery
14 sierpnia 2026
Odpowiedź od FireSealsDirect
Good morning,
Many thanks for leaving us a 5* review!
I'm really pleased to hear you were happy with our product range, service, and delivery timescale.
We look forward to helping you again in the future!
Kind regards
Liam
Normally very efficient
Normally very efficient, but this time it has been over a week and goods still not arrived.
14 sierpnia 2026
Odpowiedź od FireSealsDirect
Good morning,
Thank you for leaving us your review!
I'm sorry to hear of the delay with your order. Upon further checks, it appears the original order was unfortunately lost within the courier's network.
We have reached out via email and arranged a replacement order to be sent out.
Kind regards
Liam
Very efficient with quick delivery time.
14 sierpnia 2026
Odpowiedź od FireSealsDirect
Good afternoon,
Thank you for leaving us a 5* review.
I'm happy to hear you were pleased with your order and delivery time.
Many thanks
Liam
Door hinges
Hi I received hinges for some fire doors the hinges were spot on and the service I received was great from when I ordered them to when I received them and even after I received them. 5 stars
12 sierpnia 2026
Odpowiedź od FireSealsDirect
Hi Philip,
Thank you so much for your wonderful 5* review!
I'm delighted to hear that the hinges were exactly what you needed and that you were pleased with the service throughout the process.
Kind regards
Liam
Odpowiedź od FireSealsDirect
Hi Dominic,
Thanks for your 5* review.
We look forward to assisting you again in the future.
Kind regards
Liam
Odpowiedź od FireSealsDirect
Hi Robert,
Thank you so much for leaving us your review.
I'm happy to hear the order arrived quickly!
Many thanks
Liam
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.