The firesafe box we ordered to comply with Health & Safety requirements. Every workplace should have one of these to store highly flammable substances or liquids as they should not be in the COSHH cup... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm really pleased with my purchase, it's an excellent mat, should give many years of service. Excellent service.
Reakcja na opinię
Ordered grips for steps that had sharp, uneven edges and had delivery within a few days. The product is easily cut to fit the steps, is made of a strong material that should be resilient, and it has... Zobacz więcej
Reakcja na opinię
Emily who handled our order was extremely helpful in dealing with our delivery requirement of white deicing salt. Unfortunately, delivery company sent a 7.5 MT truck which could not come up... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Fire and Safety Centre (a trading name of Right Action Ltd) is a product division of Right Action, which offers comprehensive product and service solutions for the fire protection, safety and security of life and property in the workplace, at home and at leisure.
Dane kontaktowe
15 Atkinsons Way, Foxhills Industrial Estate, DN15 8QJ, Scunthorpe, Zjednoczone Królestwo
- 01724 281044
- sales@fireandsafetycentre.co.uk
- fireandsafetycentre.co.uk
4,9
Doskonała
854 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A little disappointing to say the…
A little disappointing to say the least, this is the first time i have purchased from this company a test purchase and I'm afraid they have failed to deliver. I still have not got the product as the delivery date was scheduled for the 25th Nov, i had to make contact to find out when the product will arrive, to my shock initial the person on the other end of the call told me the item was delivered, certainly isn't the case. I got a call back, to say the delivery is direct from supplier and that it would be dispatched on Friday 29th Nov and i should receive it on Monday 2nd Dec. For urgent orders like this moving forward i will not order from Fire & Safety Centre.
22 listopada 2024
Odpowiedź od Fire and Safety Centre
Good Afternoon,
Thank you for your review, we appreciate your feedback and will use to ensure we improve our processes going forward.
I have contacted the manufacturer who sends this item out directly from their warehouse and they have informed me this is due to be delivered to you tomorrow via DX Freight, the lead time on this item is typically 3 - 5 working days however sometimes unexpected delays can occur and we can only apologise for any inconveniences this may cause.
Do not hesitate to contact me if you would like to discuss this further or have any questions
Kind Regards,
Emily Comerford
Fire and Safety Centre
great customer service
Emily's customer service has been really helpful and has remedied our issues.
18 października 2024
Odpowiedź od Fire and Safety Centre
Hi Sian
Apologies for the item being delayed, unfortunately we were advised delivery on the date we originally acknowledged to you but we were then let down by our manufacturer twice due to the container being delayed and the first we knew of the delay was when you contacted us to say the order was not received.
Now we are aware of the delays and that the manufacturer is not reliable at updating us on any date changes we will be able to keep a closer eye on the delivery date to make sure it doesn't get delayed any further and we will aim to keep you as updated as possible,
Once again sincere apologies for the delay and following our telephone call, we have been able to agree an alternative model which will be despatched out today for you,
Any further concerns do not hesitate to contact me,
Kind Regards
Emily Comerford
Fast and reliable service
Fast and reliable service. Quick postage with all correct items delivered (it was a pretty large order). Received exactly what was expected, hassle free.
Thank you
9 września 2024
I needed a plant nappy in a hurry
I needed a plant nappy in a hurry, i spoke to Emily who answered all my questions and couldn't do enough to help, it arrived on time, a credit to 'Fire and Safety Centre'.
10 września 2024
Outstanding service.
Clear website, easy to find and order products. Efficient in processing order and in its swift delivery. Outstanding service.
9 września 2024
Plant nappy
Easy to purchase and quick delivery of a good quality product, (plant nappy)
22 sierpnia 2024
Good customer service.,
24 lipca 2024
Excellent purchase experience
Easy shopping experience with prompt delivery and prompt response when asked
28 maja 2024
Great delivery time and product as we…
Great delivery time and product as we order...
24 kwietnia 2024
Good product and prompt delivery.
12 marca 2024
Broken glass when it arrived
6 grudnia 2023
Odpowiedź od Fire and Safety Centre
Thank you for your review, and apologies the glass arrived damaged. As agreed via email we will get a replacement sent out to you ASAP so this can be resolved.
Any further issues please do not hesitate to contact us and we will be happy to help,
Once again apologies for any inconveniences this has caused,
Kind Regards,
Emily Thackeray.
Good quality product and good value for…
Good quality product and good value for money. Product arrived earlier than expected
6 listopada 2023
quick and easy
product selected, order placed paid for and then delivered quickly. A quick and easy no nonsense service and the product is great
19 października 2023
Purchase of fire blankets
Online description was accurate and helpful and the fire blankets arrived quicker than expected which was helpful
19 października 2023
Turned up early
Turned up early, but they called to check it was alright. Carried out all checks and had to adjust one slightly, but really pleased with the service. Thank you. Also confirmed they will call me next year for a reminder which will be great.
2 października 2023
Swift add efficient
3 października 2023
Doświadczenie Trustpilot
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