I ordered the champagne as a gift. It arrived without the usual carton container, just the bottle in styrofoam. I can't give it as a gift because I don't even know if it's authentic. After, I posted t... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
You obviously did not re-read my edited review or you would not have resent the same reply.... Unfortunately, this is the third time we ordered wine from Fineliquors that has been delivered very wa... Zobacz więcej
Reakcja na opinię
What made my experience so great they checked the weather asked me if I wanted to wait till cooler weather cause of a hot spell and was looking out for me and my purchase.
Reakcja na opinię
So easy to order, they had in stock what I wanted (could not find the bourbon locally). Shipping for a single bottle is pricey but combined with multiple items the cost per bottle is still quite reaso... Zobacz więcej
Reakcja na opinię
4,4
Doskonała
47 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Great Customer Service
I ordered the champagne as a gift. It arrived without the usual carton container, just the bottle in styrofoam. I can't give it as a gift because I don't even know if it's authentic. After, I posted this review, I got a call from Amy. She was very helpful. They sent me a box for the champagne right away. Great customer service. Will definitely buy from them again.
25 czerwca 2026
Odpowiedź od Fineliquors
Hello, we're sorry to hear you were disappointed.
We want to assure you that the bottle you received is 100% authentic.
We also wish you had reached out to us prior as we would have been more than happy to address your concerns and provide clarification.
Regarding the gift box, we offer two separate listings for this item. The listing you purchased clearly states "Box: No," while a separate listing is available specifically "With Box," as indicated in the product title. Your order was shipped exactly as described in the listing.
To help protect the bottle during transit, it was packed in an insulated Styrofoam shipper to provide the safest possible delivery.
If you have any additional questions or concerns, our team is always happy to help.
Great service!
26 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Being able to find and purchase a dated…
Being able to find and purchase a dated vintage product was key.
16 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Well packed and shipped fast
Well packed and shipped fast. I had very good experience with this purchase. Will buy here again.
23 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for your positive feedback!
We're delighted to hear your order arrived quickly and was well packed. Providing a smooth shopping experience and ensuring every bottle arrives safely are always our top priorities.
We appreciate your support and look forward to serving you again.
Cheers!
prompt delivery
22 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Looking out for the customer
What made my experience so great they checked the weather asked me if I wanted to wait till cooler weather cause of a hot spell and was looking out for me and my purchase.
15 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for your thoughtful review! We're thrilled to hear you had a great experience.
We always keep a close eye on the weather and reach out when conditions might put an order at risk. Our goal is to make sure every bottle arrives safely and in the best possible condition.
We appreciate your support and hope to serve you again soon.
Cheers!
Communicated very well
Communicated very well. Shipping was great. Bottles well protected. Great wine selection.
8 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for your kind words!
We're glad to hear that you were happy with the communication, shipping, and packaging of your order.
We take great care in protecting every bottle during transit and work hard to offer a unique selection of wines. We appreciate your business and look forward to serving you again in the future.
Cheers!
Questionable authenticity on some of…
Questionable authenticity on some of their "rare" bottles. Buyer beware.
5 czerwca 2026
Odpowiedź od Fineliquors
Hello, thank you for your feedback.
Upon reviewing our records, we see that you have purchased from us multiple times, and are surprised to see this review as we did not receive any phone call or email regarding concerns about authenticity.
If there is a specific bottle or concern you would like to discuss, we encourage you to reach out to us. We are always happy to review any concerns and work with our customers.
Worked very hard to ensure I receive my…
Worked very hard to ensure I receive my purchase. Had to coordinate with family away from my home.
27 maja 2026
Odpowiedź od Fineliquors
Hello, thank you for your positive feedback!
We understand that coordinating delivery while away from home can be challenging, and we appreciate your patience and flexibility. Our team always does its best to help customers receive their orders successfully, and we're glad everything worked out in the end.
Thank you for your business, and we hope you enjoy your purchase!
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Do not order from them they send bad…
Do not order from them they send bad wine, then I offered a solutin through Paypal for a refund and return of wine and they claim I have not contacted them. I spend over $400 on three bottles of wine and they are junk. Improperly handled.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Fineliquors
Hello, we respectfully disagree with this characterization of the situation.
Prior to the PayPal dispute being opened and these reviews being posted, there were no attempts to contact us directly regarding your concerns. Once we became aware of the issue, we spoke with you and agreed to accept a return for a refund.
Since that agreement was reached, the bottles have not been returned, the PayPal dispute remains open, and our phone calls and PayPal messages regarding the return process have gone unanswered.
We are always willing to work with customers to find a fair resolution, and in this case we agreed to take the bottles back. Unfortunately, it is difficult to resolve the matter when the agreed return process has not been completed and communication has ceased.
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Good service and great wine
26 maja 2026
Odpowiedź od Fineliquors
Hello, thank you for the positive feedback!
We appreciate your support and look forward to serving you again.
Cheers!
Odpowiedź od Fineliquors
Hello, thank you for your positive feedback.
We're glad to hear you were pleased with the packaging and delivery of your order. We work hard to ensure every shipment is handled carefully and arrives safely.
We appreciate your support and look forward to serving you again.
Cheers!
Great shipping
Great shipping. Well packaged. Haven't tried the wine yet, but looks like it was stored properly.
26 maja 2026
Odpowiedź od Fineliquors
Hello, thank you for your positive feedback.
We're glad to hear you were pleased with the packaging and delivery of your order. We work hard to ensure every shipment is handled carefully and arrives safely.
All wines are stored in our temperature- and humidity-controlled warehouse. We also carefully inspect each bottle for signs of leakage, ullage levels, color, and overall condition before adding it to our inventory.
We appreciate your trust and hope you enjoy the wine when you have the opportunity to open it!
Cheers!
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