Finance One Recenzje 882

Wynik TrustScore: 4 na 5

3,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - it’s an exciting time! They celebrate with you! I... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Would not recommend very very high interest plus risk fee at start of loan for example I borrowed $12,000 and total loan was $22,400. Also customer service is rather pore paid out loan then has taken... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My name is Craig Brogden back in 2014. My wife and I had a bad credit score due to losing money in the gfc we lost everything bill fell behind and our credit score went right down in 2014 who tried to... Zobacz więcej

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. Finansowanie samochodów
  3. Pozabankowe usługi finansowe

Napisane przez firmę

Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians

Napisane przez firmę


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

882 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Friendly

Friendly, helpful staff. Always a pleasure to deal with. Would use again.

1 kwietnia 2026
Opinia niezależna
Logo Finance One

Odpowiedź od Finance One

Hi Bromley,

Awesome to hear! Thank you for the 5 stars! ⭐ and for taking the time to share kind words. Your satisfaction drives us to keep improving.

Kind regards, The Finance One Team

Oceniono na 5 z 5

Easy 5 star review

I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - it’s an exciting time! They celebrate with you!
I hope all who access loans are able to enjoy the processes, to receive both professional and personable service.
Importantly, if you have any issues - speak up. It is immensely relieving to feel comfortable in the knowledge that if you experience any financial difficulties - call or email Finance One. They will assist with sensitivity, clarifying all options and continuing to ensure you and your loan remains manageable. ‘Truly gratefor for Kylie, Josh and Bridie. And so many more 🙌🏽 thank you!
Sincerely grateful,
Sarah Perks

17 marca 2026
Opinia niezależna
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Odpowiedź od Finance One

Hi Sarah,

Thank you for the 5-star positive review! Our team appreciates your feedback! We're committed to helping you reach your financial goals.

Kind regards,
The Finance One Team

Oceniono na 5 z 5

I would like to thank Finance one for…being a good friend.

I would like to thank Finance one for the great service and patience they provided with the entirety of my loan. At times I was going through rough patches and couldn’t meet my payments on time and I know it is stressful and frustrating but Finance One showed me kindness and patience and helped me all the way through to the end. From the bottom of my heart I would like to say Thank You.
Cheeehoooooo!!! Yeiiiiiiii .. Thank you God.!

12 marca 2026
Opinia niezależna
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Odpowiedź od Finance One

Hi Seluini,

Our team appreciates your feedback! Thank you for the 5-star review. We're glad our product delivered value to your financial needs.

Kind regards,
The Finance One Team

Oceniono na 5 z 5

My experience with Finance One is 100%…

My experience with Finance One is 100% happy days I would recommend Finance One to any of my friends and family thank u for all your support with my car loan I would be grateful to go with u guys again in the near future for a loan again I am one happy customer

18 lutego 2026
Opinia niezależna
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Odpowiedź od Finance One

Hi Lauren,

Our team appreciates your 5 star rating and positive review! We're glad our product delivered value to your financial needs.

Kind regards,
The Finance One Team

Oceniono na 5 z 5

Great company to deal with

9 lutego 2026
Opinia niezależna
Logo Finance One

Odpowiedź od Finance One

Hi Chris,

Thank you for your feedback and for the 5-star rating. We're proud to be part of your financial journey!

Kind regards,
The Finance One Team

Oceniono na 1 z 5

Pathetic service.

Didn’t even bother to ask me any questions I have vehicle I could use for security I have a friend of 20+ yrs willing to be guarantor nothing just computer saying no can’t help. Everything on their website and reviews here I thought I atleast had a chance for help. But not even spoken to a human. I have some payday loans not sure why that stops them from helping me not like they’re illegal my account is a joint account. Very poor service.

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Finance One

Hi Belinda,

Thank you for sharing your feedback. We're sorry to hear about your experience and we understand how disappointing this situation must feel. If you’d like to discuss further, please contact our Customer Care team at customercare@financeone.com.au or call us on 1800 346 663. We’d be happy to go over the details of your loan application.

Kind regards,
The Finance One Team

Oceniono na 5 z 5

Happy customer

Just finished my loan.
Awesome to deal with, always understanding, fast reply’s friendly etc
I’d highly recommend them

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Finance One

Hi Ewan R,

Awesome to hear! Thank you for taking the time to share kind words. Congratulations on finishing your loan!

Kind regards,
The Finance One Team

Oceniono na 1 z 5

Would not recommend very very high…

Would not recommend very very high interest plus risk fee at start of loan for example I borrowed $12,000 and total loan was $22,400. Also customer service is rather pore paid out loan then has taken them weeks to update credit file and when I questioned it excuse was oh we can only do it 1 day a month

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Finance One

Hi Darren U.,

Thanks for sharing your feedback. We understand loan terms can sometimes feel confusing, especially around interest rates and fees. We’d be happy to go over the details of your loan and clarify how everything was calculated. If you’d like to discuss further, please contact our Customer Care team at customercare@financeone.com.au or call us on 1800 346 663.

Kind regards,
The Finance One Team

Oceniono na 5 z 5

I have been with finance one for 4…

I have been with finance one for 4 years now and their services is amazing, quick response every time I ask questions.

5 grudnia 2025
Opinia niezależna
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Odpowiedź od Finance One

Hi Sunjiati,

Thank you for the positive review! We're committed to helping you reach your financial goals.

Kind regards,
The Finance One Team

Oceniono na 1 z 5

Realy sad thay have done this to me i realy did trust them…

I have been with finance one for over 6 years never once have i been late or not paid my weekly payments thay were always realy great to me but now wen I needed them the most thay said no twice and for wat reason? cos there isent one even my credit score has gone up so thanks finance one for shitting on me wen I needed help the most great people great company NOT!!! Thay pick and choose who thay help

9 października 2025
Opinia niezależna
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Odpowiedź od Finance One

Hi Kerry-ann,

Thank you for reaching out and for your continued loyalty over the past six years. We truly value your relationship with us and sincerely apologise for any inconvenience you may have experienced.

We understand you may have recently applied for credit and appreciate that your experience may not have met your expectations. Please know that your concerns are being taken seriously. If you’re open to sharing more details, please contact our Customer Care team customercare@financeone.com.au as we’d welcome the opportunity to better understand your experience. Your feedback is valuable to us, and we remain committed to continually improving our services based on the insights you provide. Thank you for taking the time to bring this to our attention.


Kind regards,
The Finance One Team

Oceniono na 4 z 5

Always reachable within a timely…

Always reachable within a timely fashion. All the operators I dealt with were polite and courteous and knowledgeable. I am grateful that they gave me the loan that I needed. Was never harassed by them about payments or anything like that. Good organisation to deal with.

9 października 2025
Opinia niezależna
Oceniono na 1 z 5

This company is very untrustworthy

This company is very untrustworthy, they say alot over the phone which isn't true and then you pay more then you sign up for , do not trust this Finance one

16 września 2025
Opinia niezależna
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Odpowiedź od Finance One

Dear Michael,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that you feel we did not meet your expectations. At Finance One, we take concerns around trust and transparency very seriously, and we regret if any of our communication has left you feeling misled.

We would like the opportunity to better understand your situation and to review what occurred. Our aim is always to provide clear, accurate information and ensure our customers feel confident in the commitments they are making. Please contact our Customer Care team on 1800 346 663 so we can discuss your account in detail.

Kind regards,
Finance One

Oceniono na 1 z 5

I am still trying to sort out the…

I am still trying to sort out the credit reporting they did of my repayment
The have zero customer service and zero accounting skills
They allocate the payments incorrectly and I can’t get the message through to them
Can I give a 0 review
Sunthari

31 lipca 2025
Opinia niezależna
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Odpowiedź od Finance One

Hi Sunthari,
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you’ve had with getting your concerns resolved.
We take feedback like this seriously, and our goal is always to provide clear communication, accurate account management, and helpful customer support. We’d really like the opportunity to review your account in detail and work with you to resolve the issues you’ve raised.
If you haven't already, at your convenience, please reach out to our team directly at 1800 346 663 to discuss further.

Kind regards,
Finance One

Oceniono na 5 z 5

Very happy Finance One Customer

This is my 2nd car loan through Finance One. I just can’t fault them. Their staff are amazing and willing to help. I had most of the year off with illness and they tailored a payment plan to help me out so I wouldn’t lose my car. Highly recommend this company to anyone that needs finance.

23 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Loan sharks

1) – Misleading T&Cs regarding fees
3) – Misleading and/or non-existent T&Cs regarding how interest is calculated and applied.
4) - Despite claiming to be a member of AFCA on their website, they use another entity which isn't a member of AFCA for the contract, so you effectively have no recourse.
I took out a commercial loan and repaid it early. Only to find you effectively have to pay most of the interest on the entire life of the loan even if you make additional repayments. There was also additional fees of nearly $2000 hidden in the loan, which I am also locked into paying the next four years’ worth of interest on , despite paying out early.
None of this is specified in the contract.
As the entity the contract is with is not a member of AFCA (different entity to what is advertised on their website – very sneaky), there is nothing you can do about it.

1 lipca 2025
Opinia niezależna
Logo Finance One

Odpowiedź od Finance One

Hi Ben,

Thank you for sharing your experience.
We’re very sorry to hear that you feel the terms of your loan and the way fees and interest were applied were not clearly explained.
Transparency around fees, interest calculations, and dispute resolution processes is something we take seriously, and we regret that your experience has left you feeling misled. While we maintain the terms of our loans are outlined in our contracts and supporting documents, if there is anything in particular you believe wasn’t disclosed, please contact our office directly on 1800 346 663 so that we may investigate and assist you.

Kind regards,
Finance One Commercial

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