Great availability of natural supplements and fast delivery. I've been a customer for a few years now. I just would like if they made a wish list to save products you may want to buy, and prices per... Zobacz więcej
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Fetch have a huge variety of food, treats and accessories to fit your pet’s needs, diets etc. All of their products seem to have your pet’s health at the forefront which is exactly what we wanted... Zobacz więcej
The staff here are just brilliant. So helpful and knowledgeable. I just wouldn't go elsewhere. Great range of foods, supplements and toys for your furry friends. Great new premises too
Best petshop in ireland for my personal needs. It has the majority of supplements I require, all the raw products (just get yourselves subscription ordered so you don't miss out on stock). Delivery i... Zobacz więcej
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Napisane przez firmę
A small, family-run business since 2016, Fetch Your Pet Needs specializes in high-quality pet products with a strong focus on pet nutrition. Our mission is to provide the best for your pets, driven by passion, quality, friendliness, loyalty, and sustainability. Nikita, Fetch's owner and pet nutritionist, has been involved in the pet industry for over 10 years. She focuses on educating herself and others to provide high-quality options for pet owners. Working alongside Irish raw pet food suppliers and industry experts, she continually grows her knowledge and understanding. Fetch is now one of the largest pet shops in Ireland, offering a wide variety of raw pet food options and advice. In 2021, we expanded by opening a new retail and warehousing unit in Mountmellick, rejuvenating a long-vacant commercial space and creating local employment. Our dedicated team, which feels like an extended family, works hard to serve our customers and their pets with the highest standards.
Dane kontaktowe
Unit 1 O'Moore Street Business Centre, R32 HN44, Mountmellick, Irlandia
- info@fetchyourpetneeds.ie
- fetchyourpetneeds.ie
4,8
Doskonała
392 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Awful experience with this company
Awful experience with this company. It was my first and last order with them.
I ordered PEA powder for my dog and what arrived was terrible. Cheap plastic packet, No measuring scoop.
Will order the PEA from Vince The Vet next time.
I sent emails to customer service regarding this and they completely ignored them.
How is anyone supposed to measure out 1/8 of a teaspoon. ?!?’
There should be a small measuring scoop provided, considering the price of this product is very high.
Would lot recommend to place any order with them. Their customer service is none existent….
1 lipca 2026
Opinia niezależna
Great delivery service
Fetch staff have been very helpful with the delay in frozen dog food deliveries in the spells of hot weather.
24 czerwca 2026
Efficient service
I requested samples of dog food. The samples arrived within a few days. There was no waiting. Very efficient service
25 czerwca 2026
Excellent Customer Service and knowledge of own product range
Hi, I’m living in Portugal but get my cold pressed dog food from Fetch your Pet Needs. They offer a really excellent service and when some products run out of stock they help me choose good alternatives. The most recent, is the swap out from Darf to Kudo. Omg I’ve never seen my big boys devour their food as they do with Kudo
24 czerwca 2026
I find the delivery service excellent…
I find the delivery service excellent and the choice of food for my dogs is fantastic especially the raw food. My dogs really enjoy it.
24 czerwca 2026
There are getting way more expensive.
There are getting way more expensive.
I would suggest shop around .
7 lipca 2026
Opinia niezależna
Best petshop in ireland for my personal…
Best petshop in ireland for my personal needs. It has the majority of supplements I require, all the raw products (just get yourselves subscription ordered so you don't miss out on stock).
Delivery is great,miss our old DPD guy though! Sensible about not delivering raw food in very high temperatures too. You are always given advanced warning.
24 czerwca 2026
The staff and customer service is…
The staff and customer service is excellent as always. The advise is always helpful too. Keep good work.
24 czerwca 2026
I gave 5 stars because for the last few…
I gave 5 stars because for the last few years the dogfood my dog loved and tolerated was fantastic but then prices went up I did try one you suggested but didn’t suit him iv found the cold pressed salmon darf in Kildare and had to cancel my subscription which I was sorry over but had no choice
5 czerwca 2026
Opinia niezależna
Excellent pet food shop
Excellent pet food shop, they have a really good selection of quality food and treats. Online service is fast and efficient, highly recommended.
1 czerwca 2026
Opinia niezależna
Great experience with Fetch Your Pet…
Great experience with Fetch Your Pet Needs. Highly recommend
25 maja 2026
Delivery service and product which I…
Delivery service and product which I choose were great. I'm fully satisfied.
25 maja 2026
Good communications
Good communications
Deliveries are always made on time
Great range of dog foods, treats etc., Nikita's tips are always worth viewing
25 maja 2026
Always quality food and quick…
Always quality food and quick deliveries. If ever any delays, you are informed. Exactly what you want in a service.
25 maja 2026
Great advice and super fast delivery
Great advice and super fast delivery. Still waiting to see if the change of food and four leaf rover supplements helps my dogs yeast infections but early signs are positive...
1 maja 2026
Opinia niezależna
Bad experience
Bad experience. Elderly dog needs a fair bit from company. Requested order to be cancelled in processing stage as needed to order bigger quantity. Was refused as order shipped even though I never got shipping notification. As cancelled before shipment I should have been able to cancel and get a refund. It was refused. Buyer beware. Am taking this further and to social now.
21 maja 2026
Opinia niezależna
Odpowiedź od Fetch Your Pet Needs
Hi Joanna,
Myself and Kate have emailed you. Please see my response to your cancellation email -
Hi Joanna,
Thank you for your email. This parcel had dispatched with DPD yesterday when we received this email but I have contacted their customer service to mark it as return to sender.
On the rare occasion the drivers are out earlier than the office staff have been in to update a consignment but hopefully the driver in your area won't be that early and we catch it in time.
Once it lands back to us we can issue the refund.
Thank you,
Nikita
__________________________
As it transpired the DPD driver had delivered it then before the office were able to mark it for return to sender. My colleague Kate then reached out to you from support@fetchyourpetneeds.ie:
Hey Joanna,
DPD just reached out to let us know that the parcel was delivered. I can arrange to have it collected with DPD, which would cost €4.95 that we can take from your refund? Alternatively, you can send it back via your own methods and we'll do the refund when it arrives back. Please let me know what you'd like to do?
Kind regards,
Kate.
Fetch Your Pet Needs
___________________________________________
I see we got one email back that went into our junk folder but it did not state whether the item had arrived or a response as to whether you wanted to return it.
Can I please ask that you check your junk folder in case either of our emails went in there.
We are awaiting your response to be able to book a collection with DPD for the return of this item. We handle many cancellations and returns and there is never an issue in that , we just need to get this communication right. You can also reach us on 05786-44518.
Thank you ,
Nikita
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