I absolutely love Ferris Wheel Press inks! 🤎 The colors are so beautiful, rich, and unique, and they make every painting feel a little more special. I especially love how expressive they are when use... Zobacz więcej
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I LOVE Ferris Wheel Press. The products are so beautiful and the quality is amazing. Fast delivery and packaged very well!
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The everyday inks work great as drawing inks and sometimes the shimmer and sheening inks work great on dip pen as calligraphy inks too. I use them to sign Christmas cards or write letters and they mak... Zobacz więcej
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I only recently starting my fountain pen collection and I am so happy that I have started with Ferris Wheel Press. The shipping was fast, the pen doesn’t leak, the ink is beautiful and it’s a very smo... Zobacz więcej
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Informacje dotyczące firmy
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Napisane przez firmę
Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.
Dane kontaktowe
7755 Warden Avenue, L3R 0N3, Markham, Kanada
- 6477270220
- support@ferriswheelpress.zohodesk.com
- ferriswheelpress.com
4,6
Doskonała
178 recenzji
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Zwykle odpowiada w ciągu 1 tygodnia
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I LOVE Ferris Wheel Press
I LOVE Ferris Wheel Press. The products are so beautiful and the quality is amazing. Fast delivery and packaged very well!
28 września 2026
Odpowiedź od Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks and pens, and we truly appreciate your support and enthusiasm - it means a lot to us!
Excellent overall experience
Good ordering process, updated shipping information and well packaged for safe transit
31 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for your wonderful review! 💛 We're thrilled to hear that your order arrived safely, on time, and in perfect condition.
We truly appreciate your continued support of Ferris Wheel Press. It means so much to have you as part of our community!
very knowledgeable people and very…
very knowledgeable people and very helpful. thank you
30 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for your kind words! 💛 We're delighted to hear that you've had such a positive experience with our Customer Service Team.
Very beginner friendly
I only recently starting my fountain pen collection and I am so happy that I have started with Ferris Wheel Press. The shipping was fast, the pen doesn’t leak, the ink is beautiful and it’s a very smooth writing experience.
30 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for your lovely review! 💛 We’re thrilled to hear that Ferris Wheel Press was your first step into the fountain pen world and that you’re enjoying the smooth writing experience, beautiful ink, and leak-free pen. Welcome to the FWP family. We hope your collection continues to grow!
The website was clunky and hard to use…
The website was clunky and hard to use I have no idea how long shipping is going to to take and even now I still don't know when my package is supposed to arrive and worst of all as I found out later the pen is longer than I expected
1 września 2026
Odpowiedź od Ferris Wheel Press
Hi There! We’re sorry your experience with us has been frustrating.
We’re so sorry to hear that your shopping experience was not as smooth as it should have been.
We have reached out to you directly at the email address associated with your order. We’ve also shared the latest updates regarding your order there. Please check your inbox for our message, and we hope we can address your concerns.
Promotion for new customers was not…
Promotion for new customers was not clear, used promo code but did not receive anything. Order was a bust for promotion.
31 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Hi There! Thank you for sharing your feedback with us. We're sorry to hear that your experience with the promotion wasn't what you expected.
We've reached out to you via email because we'd really appreciate the opportunity to understand what happened and find a solution for you. We'd also love to clarify which promotional code you were referring to so we can look into this properly.
We hope to hear from you soon so we can work through this together and make things right. ❤️
Odpowiedź od Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks and pens, and we truly appreciate your support and enthusiasm - it means a lot to us!
An example of stellar customer service
As soon as the pen arrived, from the outside everything was fine - it was in a box with a medium nib SKU, but upon uncapping I saw ink on the nib, and that the nib was marked fine. There was also remnants of ink in the converter as well as the pens cap.
While I don’t mind receiving a used pen, and it should have been cleaned out prior to restocking, my main issue was that a fine nib was in the medium nib box.
I contacted customer service and they had a resolution that I hadn’t expected, I just asked for a medium nib unit to be sent and also let them know about the condition of the pen upon arrival. They said they certainly were sorry that I had received a used pen as well as the wrong nib size, and that it was not reflective of their normal business model.
A replacement was processed through before the day was done (and this was after I sent the email at the end of my work day), and every experience I’ve had before this, even for a small inquiry, has been met with very kind responses and promptness - so I have to commend Ferris Wheel Press customer service and their staff for making every interaction a pleasant one and for even answering minor questions I’ve had.
29 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for taking the time to share such a thoughtful and detailed review. It means the world to hear that your previous interactions with our Customer Care team have consistently been kind, helpful, and prompt. 🥰
Thank you for your understanding, your patience, and for giving us the opportunity to make things right. We truly appreciate your support and hope you continue to enjoy your Ferris Wheel Press pens and inks! ✨
Bad Loyalty Points Program
Bad Loyalty Points Program. When I look at my points, it is just under 500,000. You would expect that I could get a new pen for all of those points. I can not. The most I can get is 25 percent off. It doesn't matter if it's the 25 dollar, 50 dollar or 100 dollar coupon. I have to spend 4x as much to get 25 percent off. Maybe if the prices were not so expensive I'd consider it. I like the Joule and wouldn't mind another, but for the price of $130, no thanks. I can get other pens for the same price and from well known brand named companies.
FWP, why must you bait and switch on the loyalty points? Why can't you just take the points on face value and not on lousy discount coupons? You could text each month a 25 percent discount code each month and it would do the same exact thing. If you want my business again, make it so I can redeem at face value. Or make your pens lower priced. Thank you.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Ferris Wheel Press
Hi Stu! Thank you for taking the time to share your feedback.
We’ve reached out to you directly by email because we’d really like the opportunity to find a solution for you and make sure your points can be put to good use.
We hope to hear from you soon so we can work this out together. 💛
Ferris Wheel made sure to come through!!!
Update:
After my initial review of 2 stars due to my first purchase of the Joule Fountain pen and it seeming to have a defect. I left a lengthy review on the disppointment I felt after waiting 2 years to be able to get one of their pens!
Once I had posted my disappointment I had with my order, Ferris Wheel Press reached out to me within the hour of my review being posted.
As stated in my first review their customer service was really good.
They went above and beyond to make my first experience with them the best it could be. I was given nothing but kindness and patience as they made sure that my pen was replaced and everything was a smooth transaction.
I received my items today, and the second pen around is way up to Par. It could have just been a nib issue with the first pen, but the replacement was not! Also got the "Broad Nib" which I loved even more.
They spoke to me August. 24th and my replacement was shipped out August.26th.
A big shout out to Sheila from the Customer Support Team, who answered all the questions and made sure they rectified everything! I am super grateful and would love to update my rating to 5 stars!!! It was good customer service before and exceptional customer experience this time!!
Thank you :-)
23 sierpnia 2026
Opinia niezależna
Odpowiedź od Ferris Wheel Press
Hi Teddy! Thank you for taking the time to share such an honest and detailed review. We’re truly sorry to hear about your experience with the Joule Fountain Pen.
We’ve reached out to you directly because we’d genuinely love the opportunity to make this right. This is absolutely not the experience we want for our customers.
We really appreciate your kind words about our customer service, and we’re grateful that you gave us the chance to be part of your fountain pen journey. We hope we can turn this experience around for you. 💛
I absolutely love Ferris Wheel Press…
I absolutely love Ferris Wheel Press inks! 🤎 The colors are so beautiful, rich, and unique, and they make every painting feel a little more special. I especially love how expressive they are when used with a brush, from delicate, soft washes to deeper, more saturated details. The quality is wonderful, and the beautiful bottles are just the cherry on top. Ferris Wheel Press has definitely made me fall in love with painting with ink almost as much as I love watercolor. 🥰❤️
28 czerwca 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for this beautiful review! It makes us so happy to hear that our inks have found a place in your painting practice. And we couldn't agree more about the bottles being the cherry on top. 😉 Thank you for creating with Ferris Wheel Press and for sharing your love of ink with us. ❤️
Amazing Customer Service
Customer service has always been amazing with replying promptly and being patient with all of my questions.
I appreciate the time and care from the customer service team.
2 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for your kind words! 💛 We're delighted to hear that you've had such a positive experience with our Customer Service Team. We truly appreciate your patience and the time you've taken to share your questions with us.
It's wonderful to know that our team has been able to make you feel supported and cared for. We'll be sure to share your lovely feedback with them. It means more than you know!
Fantastic experience
Fantastic experience, as usual. Products arrived in a timely manner and in perfect condition.
30 lipca 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for your wonderful review! 💛 We're thrilled to hear that you've had another fantastic experience with us and that your order arrived safely, on time, and in perfect condition.
We truly appreciate your continued support of Ferris Wheel Press. It means so much to have you as part of our community!
Beautiful products with great quality!
31 lipca 2026
Odpowiedź od Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks and pens, and we truly appreciate your support and enthusiasm - it means a lot to us!
Un véritable coup de cœur créatif au…
Un véritable coup de cœur créatif au quotidien ! 🖋️✨
Je suis absolument conquise par mon stylo plume Ferris Wheel Press. C’est un instrument aussi magnifique à regarder qu'agréable à utiliser.
Qualité et durabilité : Après plusieurs jours d'utilisation régulière, le stylo tient parfaitement toutes ses promesses. Les finitions sont impeccables, la prise en main est solide et la structure résiste très bien à un usage quotidien sans aucune fuite ni rayure.
Détails techniques : La plume offre une glisse d'une douceur incroyable sur le papier. L'encre s'écoule de manière fluide et constante, sans aucun raté ni pâté. En main, l'équilibre est tout simplement parfait : ni trop lourd ni trop léger, ce qui permet d'écrire ou de dessiner en toute légèreté sans ressentir de fatigue.
Mes utilisations préférées : Ce stylo est vite devenu un indispensable ! Je l’utilise aussi bien au quotidien pour l'écriture dans mon journal créatif que pour des esquisses artistiques et des détails de calligraphie. C'est un vrai bonheur d'associer la finesse de la plume à de belles encres nuancées.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Ferris Wheel Press
Merci beaucoup pour ce magnifique retour ! 🥰✨ Nous sommes ravis d'apprendre que votre stylo plume Ferris Wheel Press est devenu un véritable incontournable de votre quotidien, aussi bien pour l'écriture que pour vos créations artistiques.
C'est merveilleux de savoir que vous appréciez la douceur de la plume, la fluidité de l'encre et l'équilibre du stylo. Et nous adorons savoir que nos produits trouvent une place dans votre journal créatif, vos esquisses et vos projets de calligraphie ! 🖋️🎨
Merci de faire confiance à Ferris Wheel Press et de partager votre expérience avec nous. Nous vous souhaitons encore beaucoup de beaux moments créatifs ! 💛✨
My all time favorite inks for Drawing & Customer Service-Quick response and resolution
The everyday inks work great as drawing inks and sometimes the shimmer and sheening inks work great on dip pen as calligraphy inks too. I use them to sign Christmas cards or write letters and they make every holiday card extra magical! 😍 Their customer service is great and super responsive. Felt so happy with the resolution they offered.
2 sierpnia 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for this lovely review! 😍 We absolutely love hearing how you're using our inks to add a little extra magic to your holiday cards and letters. There really is something special about putting shimmer and sheen to work on a handwritten note! ✨
We're also so happy to hear that you had a positive experience with our Customer Service Team and that you were happy with the resolution we provided. Your kind words mean so much to our team!
Thank you for being part of the Ferris Wheel Press community and for letting our inks be part of your special moments. 💛
The customer service folks are fast and…
The customer service folks are fast and friendly. I could not have been more impressed.
29 lipca 2026
Odpowiedź od Ferris Wheel Press
Thank you so much for your kind words! 💛 We're delighted to hear that you've had such a positive experience with our Customer Service Team. We truly appreciate your patience and the time you've taken to share your questions with us.
It's wonderful to know that our team has been able to make you feel supported and cared for. We'll be sure to share your lovely feedback with them. It means more than you know!
Ferris Whell Press’ customer service is…
Ferris Whell Press’ customer service is amazing and is the best service I’ve had as they helped me refund things twice for my clumsy mistakes. They also resolved any issues I had in a timely manner, and even explained and gave me options to better handle issues on my end. Great service! 10/10!
14 lipca 2026
Opinia niezależna
Odpowiedź od Ferris Wheel Press
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our Customer Service team.
It was truly our pleasure to help, and we're so glad we could resolve your concerns and provide options that worked for you. Your kind words and perfect 10/10 rating mean so much to us, and we'll be sure to share your feedback with the team.
Thank you again for your support, and we hope you continue to enjoy your Ferris Wheel Press collection. We look forward to serving you again soon!
I love this site
I love this site! The inks are gorgeous, the packaging is premium, and the branding is so fun. I've having a great time with these inks!
10 lipca 2026
Opinia niezależna
Odpowiedź od Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks, and we truly appreciate your support and enthusiasm - it means a lot to us!
Timeless Treasure Box- not just fountain pen ink and pens.
This was my first Timeless Treasures Box and while all the products were good, I was disappointed that it included a ballpoint pen and calligraphy ink. I had been expecting a variety of fountain pens and fountain pen ink. It did include two fountain pens and one fountain pen ink which I really like and it was still a fun way to experience new products.
29 czerwca 2026
Odpowiedź od Ferris Wheel Press
Thank you for taking the time to share your experience with your first Timeless Treasures Box!
We're glad to hear you enjoyed discovering new products and that you loved the fountain pens and fountain pen ink included. At the same time, we're sorry to hear that the inclusion of a ballpoint pen and calligraphy ink wasn't what you were hoping for.
Your feedback is greatly appreciated and will be shared with our team as we continue to refine future mystery box offerings. We always strive to create an exciting experience for our customers, and comments like yours help us understand what our community enjoys most.
Thank you again for your support, and we hope to surprise and delight you with future Ferris Wheel Press collections!
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