Placed initial order, forgot to add something and then went back and ordered an additional item 1 minute later. I was charged a shipping fee for each. Reached out to customer care and didn’t receive a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Every time I make an in-store purchase it’s always a good experience, great hospitality for the last few years shopping with feature. They always carry product of interest every time I make a purchase... Zobacz więcej
Feature has decent prices and selections but the shipping is just too slow. If it was free shipping, I wouldn't mind. But, having to pay and your item doesn't move for 4 or 5 business days really disc... Zobacz więcej
My package has not had a shipping update in over a week and a half. I reached out to customer support for help and was told nothing could be done until 30 days have passed, and in addition to th... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
Dane kontaktowe
Spring Mountain Road 3735, 89102, Las Vegas, Stany Zjednoczone
- feature.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Is my first time winning the Travis…
Is my first time winning the Travis Scott shoes and I’m so happy thanks to you guys
FEATURE is my go-to when it comes to…
FEATURE is my go-to when it comes to new releases and raffles. A fair way to cap new and rare releases. HIGHLY RECOMMENDED
Feature is the best
Feature is the best! Timely shipping, great quality. Customer service always delivers.
Raffle entry withdrawals
I like that you do raffles in-house instead of through an outside company but you should offer the option to withdraw my raffle entry.
Service was good
Service was good. Everything was good. I got my product in time and intact. I recommend this.
Thank you for allowing me to purchase …
Thank you for allowing me to purchase real Authentic shoes ... Gratitude
poor experience and customer service from feature …
When I was purchasing the computer froze up and I didn’t think the purchase went through as soon as I noticed the charge I emailed to cancel the order per the website I was told in the reply email that I couldn’t cancel the order when the website didn’t say anything about that particular shoe not being able to cancel so I thought that was wrong on feature also the shipping took so long to receive I was not happy at all with feature and it’s poor customer service I will not be buying anything from them again and I will make sure anyone I know doesn’t either
Shipping sucks
Shipping sucks, didn't update for over a week and I still don't have my product yet.
I love Feature
I cannot tell you how great Tyler is. He’s one of the friendliest people I’ve ever met as a sales person. I actually consider him a friend. Feature is a huge part of my life.I like to just go there to say hello to all of the people that work there if I am in the area. I cannot tell you how impressed I am about the way everyone handles themselves at the store. I normally shop at the Spring Mountain store, but I’m very familiar with all of the people that work at the Wynn. Elisa and Kevin have taken care of me for years before Tyler. If there’s anything I can ever do for you guys just let me know. On a sidenote, I’m very glad that Chase is back.
Excellent company
Excellent company! Package arrived super fast! Shoes were 100% authentic and well packaged. Costumer service was very good as well.
Shipping takes a long time
Shipping takes a long time compared to other retail stores.
I was a little nervous from the…
I was a little nervous from the reviews. I had a great experience I emailed them about my tracking information they replied in a short matter then later that same day I received my tracking.. so far so good.. and my friend is a repeat customer he has nothing but positive things to say about feature....
I was sent the wrong size after I…
I was sent the wrong size after I specified I wanted a 11.5 size for men this was for a gift now I have to return it !
Highly recommended
Feature always has great products, prices, and availability of highly sought after items. Their communication and shipping times are great as well!
I have no update regarding the delivery…
I have no update regarding the delivery of my sneakers
Terrible return policy
Don't ship from here as their return policy is misleading in terms of it you're applying coupon codes even ones that auto applied.
I wish I could give negative stars
I wish I could give negative stars. Anyone who works for this company should be ashamed to work for a scam operation. Buyers beware. While they hide the terms in fine print, anything you buy at this store cannot be refunded. I filed a Better Business Bureau complaint and the company didn't even reply. This is a shady operation and anyone who works there should feel ashamed.
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