I recently made the decision to swap out my long block in my 30 year old car. As most projects like this go, you soon realize that the old parts in the car are probably better off being replaced than... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently purchased a brake fluid pump from FCP. The pump had a bad gasket at the filler cap and leaked brake fluid when pressurized. I contacted the help desks and they replaced the cap assembly wit... Zobacz więcej
Every experience I had ordering from FCPEuro has been great, so no surprise there.The only reason 4 out of 5 stars is because the package for the water pump was open.But I don't expect any issues and... Zobacz więcej
I needed 2 air filters for my 2016VW Golf TSI. FCP Euro's website made it easy to find compatible parts when I plugged my vehicle data in. Because I was not in a hurry for these items, shipping time w... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Family-owned since 1986, FCP Euro is the trusted home for European car owners and professionals, delivering quality parts, expert guidance, and a leading lifetime replacement guarantee. Shop parts for your car at fcpeuro.com.
Dane kontaktowe
155 Hill Street, Suite 7, 06460, Milford, Stany Zjednoczone
- 860-388-9001
- service@fcpeuro.com
- fcpeuro.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My order came in exactly as promised.
6 czerwca 2026
Answered the call quick and was able to…
Answered the call quick and was able to help get the warranty parts reordered.
2 czerwca 2026
Great service
FCP Euro was very helpful in providing quick and accurate fitment information for rear rotors on my XC90 Volvo. Parts arrived quickly.
4 czerwca 2026
No shipment information has been…
No shipment information has been received, nor any additional informacion
3 czerwca 2026
Odpowiedź od FCP Euro
Hello David,
At FCP Euro we are dedicated to providing a smooth and seamless order and delivery process. We apologize that you did not receive the email we sent with the tracking information for your order.
We can see that our carrier confirmed your order was delivered on 6/1 to the address provided during checkout. Please be on the lookout for an email from our service team to discuss this order further.
-Kevin at FCP Euro
Great selection of parts
Great selection of parts. Love the lifetime warranty due to some manufactures defect that don’t show up after days or months.
2 czerwca 2026
Very good service and parts were spot…
Very good service and parts were spot on I'll use them again
2 czerwca 2026
Everything I need
Had all the parts I needed even for a 20 year old car. And at a good price. And installation videos were very helpful.
31 maja 2026
My package was stolen
My package was stolen. When I placed the order, I left the city confident that the delivery date was the one indicated at the time of payment.I never expected it to be 5 days early, now I'll have to buy everything again.
29 maja 2026
Odpowiedź od FCP Euro
Hello Jordan,
I apologize for the inconvenience! At FCP Euro, we strive to be as efficient as possible, and sometimes, an order can arrive days before the expected delivery date. We understand that this, unfortunately, was not a positive to your situation and has resulted in a negative effect instead. We're more than happy to see what we can do to assist to the best of our ability. Unfortunately, I was unable to locate your order with the information available to me.
If you would like us to further review your situation, please reach out to us at reviews@fcpeuro.com with your order details or call our support team at 860-388-9001. We hope to hear back soon!
- Parid at FCP Euro
The oil filter doesn't fit my Volvo
The oil filter doesn't fit my Volvo. The oil is correct but not the filter.
29 maja 2026
A great upgrade.
Communication was great. Shipping was fast. The YouTube video instructions were perfect.
Thank you.
29 maja 2026
Great service!
29 maja 2026
I needed a part for my son’s car
I needed a part for my son’s car, I ordered it on Wednesday got it on Thursday. Awesome and easy!
29 maja 2026
Excellent foreign car parts!
28 maja 2026
No issues.
Item was in stock as stated on website, shipped out next day, and arrived in 3 days like they said it would. Genuine Mercedes parts. No problems whatsover.
28 maja 2026
I will never shop with this company again.
Kevin, as per your reply. Regardless how long ago the order was placed. What's you definition of lifetime warranty? The item was still new in the box, and was just recently installed. It was part of a kit, and one part failed. Instead of offering to send a replacement part, or something comparable, as a replacement, your suggestion was to uninstall everything I installed, pay for an entire new kit, in addition to new parts to install the new kit, when I receive that, return the kit with the defective part for store credit of the new purchase, that's your warranty 🤔, Store Credit, nah!. Only because I called an told you how I felt about your so called lifetime warranty. That's when fcp further tried to justify why you can't send a replace part, and then made unacceptable offers, still wanting me to repurchase an entire kit. With one of your reps, going as far as saying the manufacturer does not sell that part individually, it only comes with the kit. (Play back the recording) I offered to give him that part number. Your so called supervisor also stated he had nothing in stock that was comparable, he would have to order it, but if you go online it states, you have that item in stock. Yeah he didn't mention that! That's where I draw the line with the BS, and have no intentions of shopping on your site ever again. Your warranty reads more like a scam to keep people buying from fcp euro, even after you sell them defective merchandise.
I will never shop with this company again. Purchased a Saab clutch kit from this company, when I installed it the release bearing, it's defective. Now they offer a lifetime warranty on parts, but only if you purchase a new part you then would be eligible to get a store credit. So basically you're paying for the same parts twice to get a replacement, and store credit for the second purchase when you return the parts. That's The Scam of the Lifetime Warranty!. Custom reps are poorly trained to help customers, because this was never explained on my initial phone call about the defective item, I found out thru an email, and since the clutch is already installed, they will not just replace the defective item. They now want me to uninstall the clutch, and return the entire expensive kit just to replace one part with a new kit. I was also lied to by one rep (Adrian), and a so called supervisor (Raheed) when I requested to speak to one regarding part replacement, and parts availability they both had different misleading information. I just hung up on him because I was tired of the BS. Right now I don't have the extra cash to throw at new parts only to wait for store credit, and or refunds they suggested. I don't recommend shopping with this company, after my experience with them, and their underhanded business practices, offering a lifetime warranty for store credit, and poor customer service.
23 maja 2026
Opinia niezależna
Odpowiedź od FCP Euro
Hello,
At FCP Euro, we are dedicated to providing a smooth and seamless experience for our customers, and we're sorry to hear that this hasn't been the case.
The order in question is 1.5 years old and, therefore, is not something we can cover through the more traditional options available for recently placed orders. Instead, we offer a lifetime replacement guarantee because we know that issues can arise with the products we sell at any time. We designed the program to give customers coverage regardless of the age of the order, and that program is fully available for use in this situation.
We have a dedicated page on our website, along with multiple blog articles and YouTube videos, detailing how the program works. Additionally, when our team worked with you yesterday, we offered a few different options to assist with the process and provide a solution closer to what you were looking for. Regrettably, we were not able to find a solution that fully resolved the situation.
If you would like to move forward with the solutions presented yesterday, please let us know by emailing us at reviews@fcpeuro.com.
Respectfully,
Kevin at FCP Euro
My order was placed twice and difficult…
My order was placed twice and difficult to get communication immediately to cancel one of the order.
11 maja 2026
Odpowiedź od FCP Euro
Hello Raymond,
Thank you for sharing your feedback. We're always looking to improve, and we apologize for any trouble you ran into or any frustrations you experienced.
For clarity; Within the first 15 minutes of an order being placed, we do offer a "cancel order" function from within the "My account" section of the website. After that time frame, our team is available for support. Our records show you emailed our service team on May 7th at 7:33 PM Eastern with your request to cancel an order. Our team replied about an hour later, at 8:35 PM Eastern, confirming we were able to cancel and refund your order.
We're more than happy to hear how we can improve, so if there are any other details you are willing to share, please reach out to us at reviews@fcpeuro.com.
Best Regards,
Anthony from FCP Euro
Doświadczenie Trustpilot
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