Is a good company. They have various things and quality are very nice. Good customer service and packaging were excellent. I received on time.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had never heard of this company so was reticent before ordering. Read the great reviews from others though and then decided to order the kettle and toaster set and see what happened. The price of th... Zobacz więcej
Fast delivery, excellent customer service and amazing product. Hadn't heard of them before but really delighted with the outcome. Ordered the wrong item initially, they took the return back free of... Zobacz więcej
I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
favros.co.uk - Excellence, Delivered.
Dane kontaktowe
71-75 Shelton Street, WC2H 9JQ, London, Zjednoczone Królestwo
- sales@favros.co.uk
- favros.co.uk
4,7
Doskonała
288 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The 2 chairs we ordered were shipped as…
The 2 chairs we ordered were shipped as advised but only 1 chair was delivered. However, the Favros team were very efficient in responding and sent a second chair immediately which has now been delivered.
27 maja 2026
Great service
Great service, couldn’t believe how quickly delivery was would certainly use this firm again
12 maja 2026
Excellent customer service with almost…
Excellent customer service with almost immediate response to any queries.
Would definitely recommend
12 maja 2026
Garden storage box
Our garden storage was damaged when it arrived due to rough handling in transit, favros arranged collection and replacement quickly. Very happy with the product and service we received.
16 maja 2026
Good price and quick delivery.
4 maja 2026
Reached out on What's app read the…
Reached out on What's app read the messages about a gaming chair asking about postage then with out any reply blocked my number, I suspect suspicious scam behaviour
8 maja 2026
Opinia niezależna
Odpowiedź od favros.co.uk
Hi,
Thank you for your review.
We’re sorry for any confusion caused. We are currently carrying out some development work on our WhatsApp account, so replies there may be temporarily affected.
If you have any enquiry about the gaming chair, postage, or anything else, please contact us directly by email at sales@favros.co.uk and we’ll be happy to help.
Kind regards,
Favros Customer Support
Keter bin store
I ordered a Keter bin store at a very competitive price.
Excellent service and delivery was on time. I would highly recommend
17 kwietnia 2026
First class service
The measure of a good supplier is, if something goes wrong outside of their control, they deal with it promptly and professionally. Favros did exactly that.
I would have no hesitation in recommending this supplier for speed of delivery, communication and after sales service.
30 kwietnia 2026
Opinia niezależna
This company gave me the cheapest price…
This company gave me the cheapest price for the item I ordered. Unlike competitors the delivery service was also free, so win win. I would definitely order from this company again as overall the service was excellent.
20 kwietnia 2026
Favros are good at keeping the customer…
Favros are good at keeping the customer updated. Prices are fair and good delivery times. Will use again.
27 marca 2026
Nothing disappointing with yjis seller
Good price authentic product and delivered on time
31 marca 2026
0 STARS.. Missing parts and awful customer service
The item I received from Favros arrived damaged, incomplete, and missing parts, meaning it could not be assembled and was not fit for purpose.
When I contacted the company, they insisted the item must be collected from my home during a full weekday collection window, requiring me to stay home all day. I explained that I work full-time Monday to Friday and travel long distances, so this would mean taking a day off work and losing a day’s pay.
I asked for reasonable alternatives such as a weekend collection, a shorter one-hour collection window so someone else could be present, or allowing the courier to collect the item from my porch, which is exactly where it was left during delivery. Every option was refused, and they insisted an adult had to be present all day.
Considering the item arrived faulty and incomplete, the company has placed obstacles at every opportunity to arrange a return. Expecting a customer to lose a day’s wages to return a faulty item is completely unreasonable and extremely poor customer service.
Under the Consumer Rights Act 2015, sellers should resolve faulty goods without causing significant inconvenience to the consumer. Unfortunately, that has not been my experience with Favros.
17 marca 2026
Odpowiedź od favros.co.uk
Thank you for your feedback, Mr. Williams. We are sorry to hear you were disappointed, and we would like to provide some important context for anyone reading this review.
When you reported that your item had arrived damaged, we responded the same day, apologised unreservedly, and immediately offered a free return collection at our cost and a full refund. At no point did we refuse your refund or dispute your claim.
Regarding the collection arrangement, we offered you complete flexibility to choose any weekday from 26th March onwards — giving you several days advance notice to make arrangements. A standard weekday collection window (8:00 AM – 6:00 PM) is the universal industry standard for large freight items across all UK retailers and courier networks. No standard freight courier in the UK offers guaranteed 1-hour evening slots or Sunday collections for large item returns. This is a logistical reality, not a choice on our part.
Unfortunately, rather than selecting a weekday collection date, you ultimately requested to retain the damaged item at a significantly reduced price. As the item was reported as broken and missing components, we were unable to offer a partial refund on safety and quality grounds.
Our offer of a free return collection and a full refund remains open to you today, as it always has been.
We are committed to resolving this fairly and remain happy to assist should you wish to proceed.
FAVROS
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