I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Zobacz więcej
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Lokalizacja
Zmień lokalizację28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Zobacz więcej
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Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Zobacz więcej
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Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Zjednoczone Królestwo
- 01904 635788
4,5
Doskonała
327 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
LOVELY S/A
LOVELY, HELPFUL FEMALE SALES ASST. GOOD SALE PRICE [IF NOT EASY TO FIND ON LABEL]
25 stycznia 2024
Opinia niezależna
Odpowiedź od FatFace - YORK 2
Hello Neil
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
17 stycznia 2024
Odpowiedź od FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to hear your feedback regarding service.
Have a great weekend. -GM
Best quality
Ordered some men's land drover PJ shorts online, came quickly and as always, they had amazing quality. Will definitely continue buying from here - can't fault Fatface!
6 stycznia 2024
Odpowiedź od FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - YORK 2
Hello Stewart
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Odpowiedź od FatFace - YORK 2
Hello there
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Good shirt at a good price in the sale
3 stycznia 2024
Odpowiedź od FatFace - YORK 2
Hello Susan
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, RL
Love fat face
Love fat face. I ordered a top, it didn’t suit me but fat face refunded the money and postage. No questions asked - Brilliant!
2 stycznia 2024
Odpowiedź od FatFace - YORK 2
Good Morning Pauline,
Thank you for taking the time to leave us a review!
I am sorry to hear the top wasn't quite the right fit on this occasion! Thrilled to hear you had a positive experience in regards to your return and refund! We love to hear such positive experience from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Odpowiedź od FatFace - YORK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - YORK 2
Hello Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from the staff in store…
Great service from the staff in store and easy to order online
29 grudnia 2023
Odpowiedź od FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encounter such a pleasant experience when visiting our York store. I will be sure to pass your comments on to the team.
All the best, MM
Happy with experience
Ordering was easy and sweater came to US in 5 working days as promised. Colors are nice and fits well. Sweater seems to be well made.
22 grudnia 2023
Odpowiedź od FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delighted once more Fatface
Received my order quicker than expected after ordering on 23 December. Was delighted with all items as they were discounted in the sale. I had just been looking at the scarf a week or two earlier in a Fatface shop and so was pleased that I was able to buy it cheaper.
My husband loved his jumper with the zipped neckline. He has a finer one but this one is thicker and warmer.
The ‘Vera’ hat looked good with my long puffer coat and my new scarf.
27 grudnia 2023
Odpowiedź od FatFace - YORK 2
Hello Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Standard of staff in York very poor and lacking in knowledge of purchasing practice.
Assistant not helpful at all. Was left to my own attempts to find a sweater that was in the window. She could have suggested to see what size the sweater in the window was and find out if I could buy it. She stood and thought for so long I gave up, put all my other purchases back that I was intending to buy and left the shop. Ordered said sweater on line instead.
21 grudnia 2023
Odpowiedź od FatFace - YORK 2
Hi there, sorry to hear you didn't have a positive trip to our York store - I will be sure to pass this feedback on for internal review.
Take care, LE
Amazing clothing!
18 grudnia 2023
Odpowiedź od FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.
All the best, MM
Great fitting dress at a great price
Great fitting dress at a great price. Just love Fatface.
12 grudnia 2023
Odpowiedź od FatFace - YORK 2
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to love our products just as much as we do.
All the best, MM
Fantastic baseball cap
I bought my husband a baseball cap and he loves it so I bought another one for him so he has two.
11 grudnia 2023
Odpowiedź od FatFace - YORK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new purchase. I hope you continue to love our products as much as we do.
All the best, MM
Odpowiedź od FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good all round online and in store
Really helpful staff both times in visiting the shop recently regarding this on line purchase. Easy on line order and much quicker collection than expected
12 grudnia 2023
Odpowiedź od FatFace - YORK 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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