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FatFace - WOKING Recenzje 81

Wynik TrustScore: 4.5 na 5

4,7

28 The Peacocks Shopping Centre, GU21 6GD Woking, Surrey, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Shopping for a gift for my dad. The store has a good choice of flattering colours and designs! Staff is professional and friendly.

Reakcja na opinię

Oceniono na 4 z 5

Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, Zjednoczone Królestwo

  • 01483 715251

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

81 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Shopping for a gift for my dad

Shopping for a gift for my dad. The store has a good choice of flattering colours and designs! Staff is professional and friendly.

6 maja 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Oceniono na 5 z 5

My fave store

8 maja 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Oceniono na 4 z 5

very lovely and professional service…

very lovely and professional service fantastic sales as always I've been a long term customer and fat face is a reliable retailer and have a secure returns policy i have never had an issue love the style watch out for sizing though can be on the large size

5 maja 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Oceniono na 5 z 5

First class products served by first…

First class products served by first class staff

25 kwietnia 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Order collection

I ordered a dress to collect at my local store and found the staff there friendly and professional .

27 marca 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Very Happy always great quality you…

Very Happy always great quality you expect from FatFace 👍🏻

7 stycznia 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Excellent quality clothing.

Excellent quality clothing.

16 stycznia 2026
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Fab local store

I went to my local store to collect an order. I find the assistants always friendly and approachable whenever I'm in the store.
And it does make a difference especially as good customer service is lacking in many other shops.

22 października 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Ordered required size in shop(as didn’t…

Ordered required size in shop(as didn’t have my size in store) & had delivered to my home next day 😊👍£2.50 delivery so all good as car park charge to pick up would of been more & time etc 😊👌

6 października 2025
Opinia niezależna
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Easy collection

Ordered online for delivery to my local store. Delivery was delayed by one day but not a problem. Staff at the Woking were great and picking my stuff up was easy.

25 września 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.

All the best, LE

Oceniono na 5 z 5

Woking

Always friendly and helpful .
Straight forward return

21 sierpnia 2025
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Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Good variety of clothing

The clothing is of good quality

24 sierpnia 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Have used Fat face for years and for good reason!

The products are always good quality although sizing can be a little unpredictable sometimes! The collection experience at our local store is always excellent!

16 sierpnia 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 4 z 5

Would have given five stars

Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. Instead I received a message saying it was delayed and I would receive further information later. Went home and almost immediately had messages saying it was ready. Went in the following day and they couldn’t find it.

14 sierpnia 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Oceniono na 5 z 5

Fabulous jumper

Fabulous jumper, great customer service in store.

22 kwietnia 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Oceniono na 4 z 5

“You Snooze You Lose” !

Nothing wrong with the process of : ordering, receiveing & unfortunately returning my purchases!! I’ve been wearing XL in ‘all FF’ shirts for many years.
Only to find this years purchases of XL were far bigger than in previous years.
Unfortunately no styles of shirt's were available in ‘ L’ for me to try?!?!?!
This is not a complaint, just a a disappointing personal outcome!!
Perhaps more stock would have saved my day?!

Great products & quality, just missed out on sizing !!

6 kwietnia 2025
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Good afternoon Robert
Thank you for taking the time to leave your review.
We're sorry that you were unable to locate the size that you were after. We understand that this is disappointing and will of course pass your comments to the right team.
Take care, LE

Oceniono na 5 z 5

Thank you Natalie

Great customer service from Natalie at the Woking store. I managed to buy 2 pairs of jeans which fitted me perfectly thanks to her help. Her customer service was top class.

30 marca 2025
Opinia niezależna
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Oceniono na 2 z 5

Poor customer service

We ordered two items for collection in the Woking shop. They found one quickly and said the other one is here somewhere but they couldn’t find it. Eventually they said they would order it again for home delivery next day at their expense. The item did arrive next day at home.

15 grudnia 2024
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello Cecil
Thank you for taking the time to leave your review.

I am sorry to hear that your first order didn't arrive as planned, but I am pleased that our team were able to resolve this quickly for you.

Take care, LE

Oceniono na 5 z 5

In-store deliveries

The ability to collect deliveries in-store revolutionises the shopping experience, reducing shipping costs and making returns incredibly convenient.

11 grudnia 2024
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Good quality, friendly service

Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days. Appreciate the quality of the clothes which is far superior to those of the fast-fashion outlets in the same shopping area

30 listopada 2024
Logo FatFace - WOKING

Odpowiedź od FatFace - WOKING

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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