Fantastic service. Simin was really helpful and went out of her way to find me a dress in the right size even going to the effort of calling another store and reserving it for me.
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The charming young, male customer service adviser who ACTIVELY took an interest in my request, then went to the back of the shop to find exactly the item I had seen previously. I ended up... Zobacz więcej
Reakcja na opinię
Such a wide selection for men and women, and everything I have bought lasts for years so is a good investment. On our last visit the assistant was so friendly and helpful and she deserves a special me... Zobacz więcej
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Staff at this store are always helpful and cheerful. Cloths bought are of a good quality and sizing is accurate. Buying online the website is well designed and clothing displayed well on the models. V... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 1A Marriotts Walk, OX28 6GW, Witney, Oxfordshire, Zjednoczone Królestwo
- 01993 708743
4,7
Doskonała
102 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bella deserves big praise
I had a faulty water bottle and had not got a receipt. I had submitted my email to a temporary member of staff who is no longer there and she had mis-spelt my surname. The manager - Bella was amazing. She looked back through the till and found my transaction when I bought the bottle so that I could have a refund and then ordered me a replacement bottle to be delivered to my home. She was very apologetic and did everything she possibly could to ensure that I received fair and excellent service. It took her a while but her customer service was absolute
24 kwietnia 2022
Opinia niezależna
Odpowiedź od FatFace - WITNEY2
Hi there, thank you so much for your wonderful review after your visit to Witney. This is so lovely to hear and your comments will be passed on to the store team. Thank you, LE
Odpowiedź od FatFace - WITNEY2
Good afternoon,
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy your shopping experience.
Have a great day! DW
Very friendly and helpful staff with a…
Very friendly and helpful staff with a good range of stock.
15 marca 2022
Odpowiedź od FatFace - WITNEY2
Hello Rachel,
Thank you for leaving your feedback.
I am so pleased you had a great experience whilst shopping in our Witney store. We hope to welcome you back again soon.
Have a lovely evening!
Take care, CT
Superb customer service today from…
Superb customer service today from Agnese ( hour I have spelled this correctly). Thank you so much. J and E
13 marca 2022
Opinia niezależna
Odpowiedź od FatFace - WITNEY2
Hi Mark
Thank you for your review. Great to hear you had a good in store experience at Witney. Your feedback will be passed onto the team there. We really appreciate you taking the time out to review us. Enjoy your evening. MJ
First Class.…
Excellent attention from both members of staff today,
carried out with a light and sensitive touch. Full marks and thanks from me and my wife Rosie who also purchased a coat in the sale. Well Done.
5 marca 2022
Opinia niezależna
Odpowiedź od FatFace - WITNEY2
Hi, Thank you for leaving us this 5* review about your shopping experience in the Witney store. It's great reading such positive comments about the service you receive from our staff instore and that they where able to help you with your purchases. Have a lovely day! Take care, LM
Good quality.
Quick delivery, with easy and free returns. Friendly, helpful staff. Great range of styles and colours, and good quality.
4 lutego 2022
Odpowiedź od FatFace - WITNEY2
Good afternoon,
Thank you for your 5* review. I am happy to hear that you have had positive experience. Have a great weekend. Many thanks-AB.
Odpowiedź od FatFace - WITNEY2
Hi Tim, Thank you so much for your review, its great to hear about your positive feedback.
Have a great day, LM
Excellent service from Witney Store
During the Christmas rush, I visited the Fatface branch in Witney to purchase some gifts for family members. I was warmly greeted by the staff and dealt with by a wonderfully friendly employee called Agnese - considering the intensity of the Christmas shopping spree, it was refreshing to come to such a welcoming store. The products were fantastic and greatly received. I would happily recommend their products and their store in Witney.
2 stycznia 2022
Opinia niezależna
Odpowiedź od FatFace - WITNEY2
Good Morning Jason!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
Witney Shop
Witney Shop
We love the Fat Face clothes and the service in our local store makes the experience special. Very helpful and friendly staff. Special thank you to Daisy.
24 grudnia 2021
Opinia niezależna
Odpowiedź od FatFace - WITNEY2
Aww thank you Daisy for writing us a 5 star review CP
Great for Christmas presents
Great for Christmas presents. Lovely staff who are happy to help! Also do NHS discount. Thank you
20 grudnia 2021
Opinia niezależna
Odpowiedź od FatFace - WITNEY2
Hi Lexi, Thank you for taking the time to leave your 5* review. It is so wonderful to hear of your recent experience in Witney. I will be sure to pass your feedback on. Take care, LE
Doświadczenie Trustpilot
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