I always enjoy shopping at Fatface as I like the styles and fabrics. I do find the sizing sometimes inaccurate and have bought items two sizes smaller on occasion for the right fit. The sleeves tend t... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 56 Windsor Yards, King Edward Court Shopping Centre, SL41TG Windsor, Berkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was such a pleasurable experience to visit this store that I felt compelled to come online and write a review. In a retail world where customer service is distinctly lacking visiting this store wa... Zobacz więcej
Reakcja na opinię
I wanted to take a moment to express my sincere appreciation for the exceptional customer service I received from Fat Face. From the moment I walked into the store, I was greeted warmly and treated wi... Zobacz więcej
Reakcja na opinię
As soon as I entered the store I was welcomed by three staff members. Very welcoming, very helpful and had excellent customer service. They helped me look for everything I was looking for. I will de... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 56 Windsor Yards, King Edward Court Shopping Centre, SL41TG, Windsor, Berkshire, Zjednoczone Królestwo
- 01753 858255
4,7
Doskonała
65 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Great service, really helpful staff I was returning two items and collected one new. Staff are all really helpful and very polite.
2 kwietnia 2024
Odpowiedź od FatFace - WINDSOR 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WINDSOR 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - WINDSOR 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your positive feedback, and look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - WINDSOR 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very friendly
Very friendly, cheerful and helpful lady (Pooja) in the Windsor store.
28 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - WINDSOR 2
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Windsor Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Odpowiedź od FatFace - WINDSOR 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and delivery. We hope you love your order!
Take care.- GM
Always great service and lovely range…
Always great service and lovely range of items.
4 stycznia 2024
Odpowiedź od FatFace - WINDSOR 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy exchange for the correct size in…
Easy exchange for the correct size in the shop.
27 grudnia 2023
Odpowiedź od FatFace - WINDSOR 2
Good Afternoon David,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a pleasant experience exchanging an item in store. We really appreciate your positive feedback.
We look forward to welcoming you back soon.
Kind Regards, JW
Delivery was excellent
Delivery was excellent, picking up the item from the store was great - staff were helpful. Beautiful fit and looks great
23 listopada 2023
Odpowiedź od FatFace - WINDSOR 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely helpful manager in Windsor
27 listopada 2023
Odpowiedź od FatFace - WINDSOR 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WINDSOR 2
Good afternoon, Kevin
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Ordered on line for in store delivery
Ordered on line for in store delivery, and it was there in a couple of days. Effortless.
6 listopada 2023
Odpowiedź od FatFace - WINDSOR 2
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Their products and fabrics are great
Their products and fabrics are great. Really good quality items and easy to order.
27 października 2023
Odpowiedź od FatFace - WINDSOR 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fatface quality experience
Ease of ordering. Friendly staff at the store when I collected my parcel. Lovely blouse too
22 października 2023
Odpowiedź od FatFace - WINDSOR 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great choice and sizes of clothes.
Great choice and sizes of clothes.
Helpful staff
Such a shame you no longer offer delivery to Australia
9 września 2023
Odpowiedź od FatFace - WINDSOR 2
Hi James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
I will be sure to pass your comments on regarding International delivery. Take care, LE
Ordering on line was very easy and I…
Ordering on line was very easy and I opted for Collection in store. I was updated all the way until delivery and item was ready for collection.
7 września 2023
Odpowiedź od FatFace - WINDSOR 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Good products and great returns policy.
31 sierpnia 2023
Odpowiedź od FatFace - WINDSOR 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
got items as ordered
got items as ordered, fast delivery royal mail ,perfect.thankyou.
23 sierpnia 2023
Odpowiedź od FatFace - WINDSOR 2
Hello Leslie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shop and friendly staff
11 sierpnia 2023
Odpowiedź od FatFace - WINDSOR 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Staff were friendly and helpful
Staff were friendly and helpful. Product was wonderful! 🙂
9 sierpnia 2023
Odpowiedź od FatFace - WINDSOR 2
Good afternoon, Janet
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Windsor store.
Take care, JB
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.