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FatFace - WIMBORNE Recenzje 157

Wynik TrustScore: 5 na 5

4,9

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy ordering,I use pick up in store option,prompt delivery to store, staff always friendly and helpful. I've been a customer of fat face for many years,🤩

Reakcja na opinię

Oceniono na 5 z 5

I ordered a Sussex jacket on line to be delivered to my local Fat Face. It was delivered before the estimated time of a week and I had a couple of emails keeping me informed. I picked it up from the s... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Zjednoczone Królestwo

  • 01202 856248

4,9

Doskonała

Wynik TrustScore: 5 na 5

157 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

My parcel arrived very quickly and the…

My parcel arrived very quickly and the clothes were great. I had to return one item that didn’t fit and I got a refund with no hassle.

16 kwietnia 2023
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Odpowiedź od FatFace - WIMBORNE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Oceniono na 5 z 5

All-round great service

In-store staff are always friendly and attentive, email updates about your order are always sent promptly, and delivery is quick and easy! Clothing wears well, is comfortable, and looks great!

23 marca 2023
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Odpowiedź od FatFace - WIMBORNE

Hello Tom, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 2 z 5

Shocking service

Shocking service. Ordered a coat as didn’t have my size, woman on till wasn’t sure if she had ordered it or not but I had to pay then wait and see if it arrived, it did not went back to store to be told to phone customer service as that’s what they would do, customer service only open 10.30am to 4pm when I’m at work. Shambles

15 grudnia 2022
Opinia niezależna
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Odpowiedź od FatFace - WIMBORNE

Good afternoon, Jacqueline

Thank you for taking the time to leave us your review and I am sorry to read that you have had such issues.

Unfortunately, you have not left any contact information in your review for me to see if you have contacted us here at customer services or for me to be able to assist any further. JB

Oceniono na 5 z 5
Logo FatFace - WIMBORNE

Odpowiedź od FatFace - WIMBORNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP

Oceniono na 5 z 5

Fast delivery

Fast delivery, loved the mug

10 listopada 2022
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Odpowiedź od FatFace - WIMBORNE

Hi Jo,
Thank you for your 5* review. I am so happy to read that you are enjoying your new mug. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future
Have a great day - KS

Oceniono na 4 z 5

Staff very help in ordering an…

Staff very help in ordering an item,always friendly in this store

18 listopada 2022
Opinia niezależna
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Odpowiedź od FatFace - WIMBORNE

Good afternoon, Gill

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

Oceniono na 5 z 5

Fantastic team members

I visited Fat Face in Wimborne 14.11.22, the team were extremely helpful. The top I would have liked to purchase was not in stock, we looked on line, found the top and ordered, it arrived the following day... fantastic.

14 listopada 2022
Opinia niezależna
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Odpowiedź od FatFace - WIMBORNE

Thank you so much for your review! We are thrilled to hear that you had such a wonderful shopping experience with us and we will most certainly feedback your comments to our amazing team in store :) - RS

Oceniono na 5 z 5
Logo FatFace - WIMBORNE

Odpowiedź od FatFace - WIMBORNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Oceniono na 5 z 5

Super friendly staff!

I went in today to order a present for my mum and found that the staff were super friendly, thanks so much for all your help!

27 października 2022
Opinia niezależna
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Odpowiedź od FatFace - WIMBORNE

Good afternoon, Grace

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Wimborne store.

Take care, JB

Oceniono na 5 z 5

The Wimborne shop is fantastic friendly…

The Wimborne shop is fantastic friendly kind and always helpful

14 października 2022
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Odpowiedź od FatFace - WIMBORNE

Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Returned an item purchased on line to…

Returned an item purchased on line to the Wimborne store as it did not fit. Excellent service in the store.

2 października 2022
Logo FatFace - WIMBORNE

Odpowiedź od FatFace - WIMBORNE

Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Oceniono na 5 z 5

Shopping in wimborne

Excellent service- super price - and delighted with the item.

27 września 2022
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Odpowiedź od FatFace - WIMBORNE

Hi Barbara, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

A good experience both on line and in…

A good experience both on line and in shop

27 września 2022
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Odpowiedź od FatFace - WIMBORNE

Good afternoon Brian,

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received both online and in store.

Have a great day!

Take care, EG

Oceniono na 1 z 5

Very disappointing

Very disappointing. Whilst waiting for online purchase to arrive saw same item in store for 50% less than I paid. Taken the shine off my purchase,

4 września 2022
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Odpowiedź od FatFace - WIMBORNE

Good Morning Mrs Durham
Thank you for your review.

I am sorry to hear of your recent experience with a item. Please be assured that this will be flagged with the appropriate department for future consideration.

EP

Oceniono na 5 z 5

Love fat face the ladies in wimborne…

Love fat face the ladies in wimborne are always happy and helpful 😊

30 sierpnia 2022
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Odpowiedź od FatFace - WIMBORNE

Hi Judith, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Looking for new shorts

Looking for new shorts, I ordered 4 of differing waists and leg lengths; 2 were good, 2 needed returning, which the shop did very politely and efficiently.

22 sierpnia 2022
Logo FatFace - WIMBORNE

Odpowiedź od FatFace - WIMBORNE

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Oceniono na 5 z 5

Very easy to navigate website

Very easy to navigate website, delivery quick and returns are easy, as you can take them to the shop for refund, will use again

16 sierpnia 2022
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Odpowiedź od FatFace - WIMBORNE

Hi Kim

Good to hear that you found both our ordering and returns processes worked to your satisfaction. MJ

Oceniono na 5 z 5

Such pleasant staff

Such pleasant staff. Sorted out my outstanding blue light discount. Lovely selection of clothes this summer. Would be good if you could order in store

27 lipca 2022
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Odpowiedź od FatFace - WIMBORNE

Hi Janet

Thank you for taking the time to leave us a 5* Review.

I am pleased to hear the Blue Light Discount has been resolved for you and you are a fan of the summer range.

You can pop into any FatFace store and they can place an order for you.

Have a great day ! TG

Oceniono na 5 z 5

Friendly helpful staff

Staff are always friendly. They helped with an ordering problem I had. Great store

22 lipca 2022
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Odpowiedź od FatFace - WIMBORNE

Hello Louise,

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received in the Wimborne Store. We hope you enjoy your new purchase.

Have a great day!

Take care, DW

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