Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... Zobacz więcej
Reakcja na opinię
The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... Zobacz więcej
Reakcja na opinię
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Zjednoczone Królestwo
- 01923 803527
4,7
Doskonała
172 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really helpful staff
Really helpful staff. Helped match colours
Saf and team were great. A real pleasure to shop here
17 marca 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Helpful & friendly service!
Really great customer service - had some returns to process & wanted to purchase a top from the new collection. Andrew double-checked the store if it was in store yet, sadly not but sorted out a home delivery of the item instead for me.
10 marca 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great visit to our Watford store and that you found the crew to be so helpful. I will be sure to pass on your lovely comments to Andrew and the team.
All the best, MM
The dreaded jeans buying made easy …
I needed new jeans which I dread buying as there are so many different styles and sizes vary so much. I decided that my favourite store Fatface would be the place to go. A member of staff, Caroline, was so helpful and helped me with style and sizes. She told me about the amazingly comfortable flared jeans and when I tried them on they fitted like a dream. Caroline’s advice was invaluable and she is a real asset to Fatface with her cheerful and welcoming manner. I really appreciated it. In fact, her advice and help was so useful I bought two pairs of jeans! Thank you so much as my shopping experience turned out to be stress free and we had a good laugh!
5 marca 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WATFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear your feedback regarding service in our Watford store. We look forward to welcoming you back soon.
Take care. -GM
Great service
Great service, very happy with the product. Our assistant Cristina was excellent. She organized drawing for our grandchildren and helped us choose a gift for our son in law. All with a warm smile. Lovely lady.
19 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hello Petula
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect and very beautiful colours in…
Perfect and very beautiful colours in your shop ! 😁😁😁
16 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Excellant seevice from Cristina &…
Excellant seevice from Cristina & Safina at watford store.. they helped us in our shopping and very helpful thanks a lot
9 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Good Morning Dinesh,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Watford Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Love Fatface
Love Fatface. Always great experience in store face to face with friendly helpful staff. It is great that we have a local boutique in town and I love popping in when I am in the area, usually once a week. I like to keep an eye on the new arrivals which are always fantastically displayed and tempting to purchase. All the staff are happy to help and extremely approachable without being over bearing. May we always have our Fat face boutique in Watford - thank you.
1 stycznia 2024
Odpowiedź od FatFace - WATFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I just bought a nice dress which I was…
I just bought a nice dress which I was not sure about the size and if the colours would suit me but lovely Cristina helped me decide, very helpful and polite made my choice really easy.
Store was very clean, well organised very easy to look around and the sale items displayed beautifully in size order.
Definitely going back soon!
8 stycznia 2024
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly and respectful service
Sales person was very friendly, patient and respectful
Store was well laid out.
Not always clears what's on sale and what isn't but that's ok as the lady was happy to check.
Fatface is my favourite clothing brand. Buy stuff even if I don't need it!
Good quality clothing that wears well.
23 grudnia 2023
Odpowiedź od FatFace - WATFORD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy festive staff
Item on time the staff at Watford are ever so nice and happy to be In work.
13 grudnia 2023
Odpowiedź od FatFace - WATFORD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Always helpful
I was looking for a bag that I had seen online but was out of stock. I had previously seen it in the Watford branch but couldn’t find it anywhere in store either.
Caroline managed to find one from the stock room for me. Caroline and all the staff at Watford are always helpful, friendly and polite and make shopping a much more pleasant experience, thank you!
6 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I ordered online for delivery to a…
I ordered online for delivery to a store. I was kept up to date by email. Staff were friendly and helpful when I went to collect the order
27 listopada 2023
Odpowiedź od FatFace - WATFORD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff are very helpful and friendly
Staff are very helpful and friendly. The style suits me, nice fit with easy movement.
27 listopada 2023
Odpowiedź od FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
People at the store were really helpful
People at the store were really helpful
Lovely dresses, with pockets!
19 listopada 2023
Odpowiedź od FatFace - WATFORD
Good afternoon, Katherine.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Ordered online
Ordered online, and collected in store. Staff were really welcoming, friendly, and helpful (Watford store), and returns process was very easy.
15 listopada 2023
Odpowiedź od FatFace - WATFORD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - WATFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Delivery is alway very prompt -usually…
Delivery is alway very prompt -usually within a couple of days. Returns are easy, staff in the shops always friendly and helpful.
23 października 2023
Odpowiedź od FatFace - WATFORD
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Once again Cristina and Lauren at the Watford Store have come up trumps!
Once again, Cristina and Lauren at the Watford Store have come up trumps. They know exactly what I am looking for when I go in. They go straight to the items on the shop floor or even to their backstock for extra items, which they think I may like too. I shopped for my other son on this particular trip and came away with a bag of birthday presents for and as a very happy customer. Thank you!!
3 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - WATFORD
Hi Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely service when collecting
Lovely service when collecting, bought more things in shop- will buy more in store in future.
18 października 2023
Odpowiedź od FatFace - WATFORD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.