I love FatFace products for its quality, smooth transactions, delivery and return/exchange policy and lovely personnel (I usually shop in their store at the Waterloo Station) I have bought many item... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 11/12 The Balcony, Waterloo Station, SE1 7LY London, London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I ordered online to click & collect. I actually saw the item in store then bought two sizes to see what fit, online Online experience straight forward & I was updated frequently. Collecting from s... Zobacz więcej
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Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff lik... Zobacz więcej
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Picked up some new socks taking advantage of the 3 for 2 offer. Conveniently located at Waterloo station.
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 11/12 The Balcony, Waterloo Station, SE1 7LY, London, London, Zjednoczone Królestwo
- 020 7620 3044
4,7
Doskonała
106 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Genuine and heartwarming encounter with…
Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff like this that make shopping enjoyable and easy!
5 grudnia 2025
Opinia niezależna
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
My saviour Tyra!!
I rushed into the store needed some shoes as I had stupidly left my trainers at home and, after a fancy event, only had heels to go to a concert- I would not have survived the night!!
Then the wonderful Tyra came, without judgement, and went on a search for what seemed an impossible task as there wasnt quite the right thing. She was so lovely and warm and listened to me waffle on for ages. As a shop owner myself and having been in retail for nearly 20 years, I know great service is hard to find these days, so this was an absolute joy of an experience!! Thank you Tyra - I had an awesome mum-night-out because of you!
11 listopada 2025
Opinia niezależna
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Waterloo store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Easy to order fast delivery and the…
Easy to order fast delivery and the returns are super easy too.
29 października 2025
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
20 sierpnia 2025
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All as expected
16 maja 2025
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect from a store
Easy to order and collect from a store. Very quick process.
Nice bag, proving very useful.
2 marca 2025
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Easy to order. Email updates sent. Quick to collect in store. Good quality product.
19 grudnia 2024
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering process
Quick and easy ordering process. Great sales and great products
8 grudnia 2024
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to buy online and collect
Bought a sweater online and was able to collect from a shop in London on my last visit there.
26 listopada 2024
Odpowiedź od FatFace - WATERLOO 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best bag ever
Best bag ever. Waited for years to buy it. Leather is beautiful and the sales associates in waterloo are so lovely. Thanks
12 listopada 2024
Odpowiedź od FatFace - WATERLOO 2
Hello Manuela
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Waterloo store - this is great to hear. Take care, LE
Speedy delivery and kept updated on…
Speedy delivery and kept updated on delivery via emails
7 sierpnia 2024
Odpowiedź od FatFace - WATERLOO 2
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lovely quality
I recently bought stripe linen blend trousers and a linen blend vest top. Both super cute and stylish and well made.
26 lipca 2024
Odpowiedź od FatFace - WATERLOO 2
Hi Jessica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from an Italian lady
Great service from an Italian lady. She advised me well.
Good quality clothing.
26 lipca 2024
Odpowiedź od FatFace - WATERLOO 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WATERLOO 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so happy to hear you received your order promptly.
We look forward to welcoming you back soon!
Take care. -SM
Very friendly staff quickly helped me…
Very friendly staff quickly helped me with my online return.
7 lipca 2024
Odpowiedź od FatFace - WATERLOO 2
Hello Ella
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WATERLOO 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - WATERLOO 2
Hi there,
Thank you for taking the time to leave us your review.
I am so pleased to read your feedback regarding service and delivery. We look forward to welcoming you back soon.
Take care. -GM
Odpowiedź od FatFace - WATERLOO 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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