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FatFace - TOTNES Recenzje 147

Wynik TrustScore: 5 na 5

4,8

12 Fore Street, TQ9 5DX Totnes, Devon, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Zobacz więcej

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Oceniono na 5 z 5

Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Zobacz więcej

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Oceniono na 4 z 5

Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 12 Fore Street, TQ9 5DX, Totnes, Devon, Zjednoczone Królestwo

  • 01803 862272

4,8

Doskonała

Wynik TrustScore: 5 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Fab place to shop in Totnes.

Great Totnes shop in Devon.
Surprisingly wide range of stock in a small shop. Really helpful and cheerful staff. Lisa was particularly great.

8 grudnia 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 2 z 5

Men’s fairisle hats

Men’s fairisle hats. Please make sure they are adult size. I luckily tried it on, well tried to, but was so small. I took it back to my local Fatface shop and the assistant went through all of them with me until we found a large one. Most of them were at least two inches too small. There may be a lot of disappointed men this Christmas who have been given hats that they cannot wear! The hat I found has a nice fleecy lining around the ears. I’m hoping it will fit my man. Very helpful assistant.

3 grudnia 2025
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Oceniono na 5 z 5

Smart and warm too

These are lovely smart, warm long sleeved tops. Great for the cooler weather.

15 października 2025
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Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

I recently visited the FatFace store in…

I recently visited the FatFace store in Totnes to buy jeans. I found the staff, Caroline and Lydia incredibly helpful. Great cloths, great service, in a beautiful town. Wonderful. Thank you.

11 października 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Totnes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

No hassle purchase!

Easy to order and collect from my friendly, local store
Always great quality
Thanks for your petite range! No shortening needed!

12 października 2025
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Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 4 z 5

Edie Blue Cardigan

Happy with the cardi that I had seen in store.
I am lucky to have a nearby store to collect from. I previously had sale items that never arrived with a courier. So I prefer to pick up. Staff in Totnes are always friendly.

28 września 2025
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Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

I’d like to say a very big thank you to…

I’d like to say a very big thank you to Sam and Caroline at fat face totnes for their help when doing an exchange of a jumper and advice on a coat that I seen on line.
Found them very helpful and friendly thanks again
Jean

4 września 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 3 z 5

Very slow to get items to store

Very slow to get items to store, siz3 12 looks like a 14 but store staff Totnes amazing as always

2 września 2025
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Odpowiedź od FatFace - TOTNES

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Oceniono na 5 z 5

I was very impressed by the clothes and…

I was very impressed by the clothes and the service I got from Caroline in Fatface , Totnes today. The new season clothes look great and I was made to feel welcome.

16 sierpnia 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

the service was excellent

the service was excellent, very helpful and friendly

30 lipca 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Lydia was awesome …

Lydia was awesome and incredibly helpful. An overall pleasant experience

29 lipca 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Top service in Totnes!

We popped into FatFace in Totnes on the spur of the moment. We're regular FF customers but it was nice to have a browse at our leisure whilst on holiday. We were made to feel very welcome by both Kate and her colleague who were working in the store that day. We had our 2 Labradors with us and the ladies were mortified that they'd run out of dog treats so Kate ran up the road to replenish stocks! Kate answered some questions I had about out of stocks and was very knowledgeable. Both ladies were extremely helpful. We left the store with some lovely unplanned purchases and two happy Labs!

16 czerwca 2025
Opinia niezależna
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Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Friendly and helpful

On a wet day in Totnes wandered into the shop to shelter and was greeted warmly by Caroline who couldn’t have been more helpful. She showed me all of the cardigans available, took me to the disabled changing room and fetched another in the size up so I could compare. Friendly and helpful, thank you :)

27 maja 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM

Oceniono na 5 z 5

Good communication and delivery

Good communication and delivery
Easy returns if needed

29 kwietnia 2025
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Purchased a black Hoody.

Purchased a black hoody in Totnes fat face.
Excellent friendly helpful and efficient service from both Caroline and Lisa. Will shop there again.

9 kwietnia 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Oceniono na 5 z 5

Exemplary service from staff at the…

Exemplary service from staff at the Totnes store after a mix up over a click and collect delivery.
Really helpful and with ready smiles.
Thank you.

18 marca 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Totnes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Fabulous customer service in Totnes

Fabulous customer service today in Totnes. Levi was extremely helpful. Looked for the item in the store and out the back and online and eventually found the item hidden in the back of the store...so happy 'Thank You' Outstanding customer service so refreshing these days!
love Totnes store will always travel there and visit

14 marca 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Oceniono na 5 z 5

I visited the Totnes store today

I visited the Totnes store today , looking for a birthday present for my mother.

I just wanted to say a massive thank you to Kate for taking the time to help me choose , and my mother loves it !

Would recommend this store to anyone

12 marca 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Oceniono na 5 z 5

I had to return a coat that…

I had to return a coat that unfortunately had a fault , the staff, Caroline and Levi at the Totnes branch of Fatface were extremely helpful and managed to find a replacement very swiftly without any problems. Top marks to them !

11 marca 2025
Opinia niezależna
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting one of our stores recently, this is great to hear. Take care, CT

Oceniono na 5 z 5

Very polite staff

Very polite staff, they encouraged me to try on my new coat before leaving the store, it was a great fit and lovely colour.

5 marca 2025
Logo FatFace - TOTNES

Odpowiedź od FatFace - TOTNES

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT

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