The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... Zobacz więcej
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Initially I was browsing and the assistant whose name I am afraid I didn’t get was particularly friendly and clearly willing to help - despite my being really vague about what I wanted - as I wasn’t r... Zobacz więcej
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Today l visited FatFace in Taunton shopping for some summer shirts. I was really pleased with the help and advice I received from your two assistant, Tansel and Fiona. As a more mature single man sh... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, Zjednoczone Królestwo
- 01823 332917
4,8
Doskonała
197 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Best quality and styles
Just love the quality the styles the whole package.Everytime I walk near fat face my credit card keeps jumping around in my purse to buy new things.🤣.Lovely staff as well at Taunton.
17 sierpnia 2023
Odpowiedź od FatFace - TAUNTON 2
Thank you for your review. We hope you love your new items as much as your credit card does! We look forward to seeing you again soon! - RS
Great service
I wasn’t able to return an item to the store because I had used PayPal for payment of an online order. The girls completed my return note and sealed the bag so that I could go straight to the Post Office. All this without being asked.😊😊
25 lipca 2023
Odpowiedź od FatFace - TAUNTON 2
Hi Lin da
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love your summer clothes this year
Love your summer clothes this year. They’re bright and colourful and the styles are great. You’ve won my custom back
10 czerwca 2023
Odpowiedź od FatFace - TAUNTON 2
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A great FatFace experience!!
Today l visited FatFace in Taunton shopping for some summer shirts. I was really pleased with the help and advice I received from your two assistant, Tansel and Fiona. As a more mature single man shopping on my own their help with selecting suitable garments and advice on what looked good on me was invaluable and made the whole experience a pleasure.
Many thanks,
Albert Fry
19 maja 2023
Opinia niezależna
Odpowiedź od FatFace - TAUNTON 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Odpowiedź od FatFace - TAUNTON 2
Hi Matthew
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I haven’t received my order!
29 kwietnia 2023
Odpowiedź od FatFace - TAUNTON 2
Good Afternoon Lucy,
Thank you for your feedback. After investigating further I can see that your order arrived instore on the 4/5/23 and is ready for you to collect. I am so sorry that you were notified of this. Take care - KS
Lovely staff easy store to get to.
Very helpful staff and quick delivery to the store.
24 kwietnia 2023
Odpowiedź od FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Super service
If I could rate the staff as 6 stars, then I would! I was exchanging a variety of clothes and they couldn't have been any more helpful and accommodating. They also informed me of the teacher discount that I could use which will definitely entice me back for more shopping! Thank you and see you again soon!
27 kwietnia 2023
Opinia niezależna
Odpowiedź od FatFace - TAUNTON 2
Thank you for your feedback regarding your recent visit to our Taunton store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! BP
Purchase of goods on line Fat Face
The sale price on goods was excellent and I was very pleased with the goods. I sometimes have to rely on the sales to get what I want at a reasonable price.
17 kwietnia 2023
Odpowiedź od FatFace - TAUNTON 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Really nice top.
Really nice top.
I opted to collect it, and the very nice staff at Taunton were helpful.
17 kwietnia 2023
Odpowiedź od FatFace - TAUNTON 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Another quickly delivered Fat Face…
Another quickly delivered Fat Face order - always live a Fat Face sale - quality items such as jeans at half price!
Had to return one item - easily done with Evri locker and refund was confirmed within 48 hours!
Then I went to Taunton - more goodies from the store - love that the sale is genuine cut prices!
13 kwietnia 2023
Odpowiedź od FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Odpowiedź od FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Great selection
Great selection of clothes and accessories, and good quality. I bought one item twice as a friend admired it so I treated her for her birthday.
13 kwietnia 2023
Odpowiedź od FatFace - TAUNTON 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Take care, EP
Excellent instore service at Taunton…
I recieved excellent in-store service at Fatface Taunton today. The friendly helpful sales person made me feel welcome and she ensured that my exchange and re-purchase was effortless. The sales person provided me with the customer support and help I needed to ensure that my disability needs were met. I really valued this helpful support. Thank You Fatface.
29 marca 2023
Odpowiedź od FatFace - TAUNTON 2
Good Morning
Thank you for taking the time to share your recent experience in our Taunton store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely day!
EP
Quick Delivery and great product
21 marca 2023
Odpowiedź od FatFace - TAUNTON 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Really good fit gilet & well made
Really good fit gilet & well made. I find fatface products a tad small so I always size up & then fits perfectly. Shipping was really quick too.
17 marca 2023
Odpowiedź od FatFace - TAUNTON 2
Good afternoon, Ian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Taunton store.
Take care, JB
Positive feedback for the Taunton branch staff that served us…
The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done. Also Maria on the sales counter was friendly and had great social skills and was also very professional. Always nice to catch people doing something right. Keep on keeping on
Thank you!
27 grudnia 2022
Opinia niezależna
Odpowiedź od FatFace - TAUNTON 2
Good Afternoon
Thank you for your review.
I am so pleased to hear of your recent experience in our Taunton store. Please be assured that this will be passed onto the crew members involved.
Have a lovely Afternoon.
EP
The extra mile
I asked for certain items in my size and they had just arrived, so they were still in packing cases in the stock room, so the manager went to the stock room and unpacked all the boxes to get the items I required.
I am very happy with my purchases and impressed that she went the extra mile for me.
31 października 2022
Odpowiedź od FatFace - TAUNTON 2
Hi Gill, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - TAUNTON 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I visited the Taunton Store today and…
I visited the Taunton Store today and was served by Fiona. She and her colleague were very welcoming and Fiona helped me with choosing and purchasing my items. I have a hidden disability and they were very understanding and gave me time to adjust to my suroundings and to make my choices. I really appreciated their support and highly recomend the Taunton Store and the FatFace Team. Thank you. Paul
15 października 2022
Opinia niezależna
Odpowiedź od FatFace - TAUNTON 2
Hello
Thank you so much for your lovely 5* Review!
It is always so lovely to hear positive feedback regarding our stores.
We're so pleased you had such a great experience and we will make sure to pass your feedback onto the team member as we are sure it will make their day. We look forward to seeing you again soon.
Take Care, TG
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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