Always a good experience dealing with fat face not matter if you keep the item or not in this case the trousers were to big and no problem to return them
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Lokalizacja
Zmień lokalizacjęUnit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff extremely polite and friendly. Unfortunately the dress I chose was not as nice on me as the model in the store. However it will not stop me being a customer.
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Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Zobacz więcej
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Placed my order with FatFace The process was very efficient and my order arrived at my local store even earlier than anticipated. The staff at the store were very friendly and helpful when I went t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Zjednoczone Królestwo
- 01786 445301
4,8
Doskonała
87 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff and good products
10 stycznia 2024
Odpowiedź od FatFace - STIRLING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing service as always
Amazing service as always, had an issue with a parcel but it was sorted right away
7 grudnia 2023
Odpowiedź od FatFace - STIRLING
Hello Jamie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - STIRLING
Hello James
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great communication and speedy delivery…
Great communication and speedy delivery to store. Excellent.
1 grudnia 2023
Odpowiedź od FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy ordering for pick up in store
Easy ordering for pick up in store. Arrived early. Very helpful friendly staff in store in Stirling.
30 listopada 2023
Odpowiedź od FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service from store correcting…Stirling
Excellent service from store correcting my mistake ordering online to re ordering for me and having it sent so quickly.
Thank you
29 listopada 2023
Odpowiedź od FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Christmas stuff
Very helpful staff member helping me as if forgot to take my order number with me.
4 listopada 2023
Odpowiedź od FatFace - STIRLING
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the ordering process and the…
Happy with the ordering process and the quick delivery of my order to the store, thank you .
5 listopada 2023
Odpowiedź od FatFace - STIRLING
Good afternoon, Isabelle.
Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.
Take care, JB
Bootcut jeans (quality)
Great quality and really stylish jeans. Very happy with the products and no hitches with delivery (collected from shop having ordered online(.
12 października 2023
Odpowiedź od FatFace - STIRLING
Hi Derek
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent in store
Excellent in store, (Stirling). Fast delivery 2 days after order.
12 października 2023
Odpowiedź od FatFace - STIRLING
Hi Wendy thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from start to finish.
Great service from start to finish, the jeans I ordered were absolutely amazing, so much so, I ordered another pair in a different colour.
23 września 2023
Odpowiedź od FatFace - STIRLING
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Odpowiedź od FatFace - STIRLING
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Very easy ordering experience
Very easy ordering experience. Staff in shop extremely pleasant. Sandals did not fit and return was just as easy.
3 września 2023
Odpowiedź od FatFace - STIRLING
Good Morning Karen,
Thank you for taking the time to leave us a review!
We really appreciate your feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received.
I hope you have a great day! - JW
Love fat face
Love fat face, still have some summer clothes and lovely new clothing has arrived, staff excellent friendly and helpful was just getting sunglasses today but will be back for jeans and dresses
8 września 2023
Opinia niezależna
Odpowiedź od FatFace - STIRLING
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic products
Fantastic products, great online ordering and when visiting in store in Stirling the staff are very friendly and helpful, thank you!
22 sierpnia 2023
Odpowiedź od FatFace - STIRLING
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - STIRLING
Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - STIRLING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Odpowiedź od FatFace - STIRLING
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Pretty pressed flower necklace
I had previously bought pressed flower earrings from Fatface earlier in the year so I was very pleased to find a matching necklace in the sale in the Stirling store. The necklace is a lovely colour and I have received lots of compliments whilst wearing it.
7 sierpnia 2023
Odpowiedź od FatFace - STIRLING
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Stirling store.
Take care, JB
Doświadczenie Trustpilot
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