When on sale it is amazing bargains. The material is beautiful tissue paper in the folds of the clothes, haven't seen that in years. Even a tiny little safety pin with the tag attached instead of t... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 37 St Pancras International Station, The Circle Pancras Road, N1C 4QP St Pancras, London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fatface make great quality clothing. I’m really pleased with these chinos - I usually prefer the pockets and fit of jeans but these somehow fit just as well but with comfortably lighter fabric. Lack o... Zobacz więcej
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At Pancras Station London very rude man working there now have the cheek to charge for a bag they rather loose a sale Never have Fatface charged for bags also received a different reply from Fatfac... Zobacz więcej
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Really great quality clothes- lovely skirt and fantastic customer service from the staff at St Pancras who were lovely and very helpful in helping me exchange for a smaller size. The service was so go... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 37 St Pancras International Station, The Circle Pancras Road, N1C 4QP, St Pancras, London, Zjednoczone Królestwo
- 020 7833 4120
4,4
Doskonała
61 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely and comfy
Short is very lovely and extremely comfy ! I have now black & teal.
Staff was super kind, helpful and friendly
22 maja 2026
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good delivered on time
Good delivered on time. Lovely helpful staff at St Pancras shop.
23 kwietnia 2026
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff who didn't care when asked for…
Staff who didn't care when asked for stock. Important clothes items a customer might need when travelling not able to be bought as low stock. We'll under par for Fat Face.
6 marca 2026
Opinia niezależna
Odpowiedź od FatFace - ST PANCRAS 2
Hey there, thank you for taking the time to leave a review. I am so sorry to learn that the item you were looking to purchase was not available to buy in store. I understand this must have been disappointing for you. If you would like further help, please reach out to our friendly team! Take care, CM
Lovely Skirt only problem said it was…
Lovely Skirt only problem said it was midi but it’s a Maxi hits the floor
24 lutego 2026
Odpowiedź od FatFace - ST PANCRAS 2
Hello Yasmin, thank you for your review. I am so sorry to hear that the sizing of our skirt wasn't quite right for you. Your feedback will be passed onto our design team. If you need anything further, please email fatfacereviews@mail.fatface.com and a member of our team will be able to help. Thank you, CM
Really great quality clothes- lovely…
Really great quality clothes- lovely skirt and fantastic customer service from the staff at St Pancras who were lovely and very helpful in helping me exchange for a smaller size. The service was so good that I will 100% shop with them in the future.
20 lutego 2026
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
St. Pancras, London FatFace shop staff were super helpful
St. Pancras, London FatFace shop staff were super helpful and I found some jeants which were perfect.
14 lutego 2026
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another Good Purchase.
Ease to view the web site, select, order and collect from my Local Store.
7 stycznia 2026
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Black Friday Overcoat
Quickly found the clothes I had ordered and gave them to me. It was a navy blue overcoat that was well fitting and warm and also a steal in the Black Friday Sale.
5 grudnia 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
order online, collect in store
I ordered online and collected in store. It was really easy and convenient. Staff in store were helpful, friendly and efficient. I will definitely use this option again.
23 listopada 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love my new fleece jacket 😎
22 października 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products and customer care
Great products and customer care. I had an issue with a product I bought online which was faulty and the customer care team (both in store and online) were able to assist very quickly and helpfully and they offered a solution I was happy with.
4 września 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good communication about item Friendly in shop…
Good communication Friendly in shop when I collected … and tried on 🙏
1 sierpnia 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Juni Skirt…
I collected my skirt from FATFACE at St Pancras Station, as it was convenient for me to do so. Great service. It was ready, there was none of that constant looking in boxes for my item.
3 sierpnia 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very prompt service
Very prompt service, collected item from St Pancras store. Lovely jumper, good price in sale, but I haven’t worn it yet as it’s a heatwave!
18 czerwca 2025
Odpowiedź od FatFace - ST PANCRAS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Much too wide and terrible fit.
The click and collect service was very slow - almost a week and then not available till after 4pm.
And the shirt was much too wide and a very ugly shape - completely different from previous similar purchases.
17 listopada 2024
Odpowiedź od FatFace - ST PANCRAS 2
Hello Penny,
Thank you for taking the time to leave your review and for providing your feedback. This is really important to us and I will be sure to pass this to all relevant departments.
Thank you, LE
At Pancras Station London very rude man…
At Pancras Station London very rude man working there now have the cheek to charge for a bag they rather loose a sale
Never have Fatface charged for bags also received a different reply from Fatface saying it was discretionery this prove your making excuses for bad customer services.
Also you use paper bags this came in as a plastic tax for carrier bags and also how do you not know customers reuse your bags also a t Christmas you put a pattern on them to be used as wrapping paper. You need to know your facts before you write poor excuses
13 października 2024
Opinia niezależna
Odpowiedź od FatFace - ST PANCRAS 2
Hello Lucy
Thank you for your review.
From 21 May 2021, companies must charge a minimum of 10 pence a bag (including VAT) for single-use carrier bags.
I can confirm that we charge 20p for our carrier bags, and 100% of this is donated to the Charity, Shelter.
Thank you, LE
UPDATE: Hello Lucy, I can confirm that charges are applicable to all bags, not just plastic ones.
Thank you.
Quality clothing
2 lipca 2024
Odpowiedź od FatFace - ST PANCRAS 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordered online but too small
Ordered online but too small. Returned to shop for a bigger size. Dealt with efficiently and effectively.
28 czerwca 2024
Odpowiedź od FatFace - ST PANCRAS 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you were able to exchange the item for the correct size. We look forward to welcoming you back soon!
Take care. -GM
Great experience all round.
The store manager and the other staff in store were fantastic.
The jeans that I got are lovely, my new favourites.
6 czerwca 2024
Odpowiedź od FatFace - ST PANCRAS 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - ST PANCRAS 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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