Easy online order for collection at my local shop which avoided disappointment if they didn’t have my size in store on the day I was shopping! They are super comfortable, good quality soft leather... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy and straightforward navigation on the website. Fast delivery and updates regarding delivery. The only problem is that if PayPal used as payment method the only return option is by post - shops... Zobacz więcej
Reakcja na opinię
Fatface is my favourite go to brand & we purchased hoodies for our eldest son requested for Christmas to replace his old ones that he regularly wears throughout the year. My husband loves the Henley... Zobacz więcej
Reakcja na opinię
The clothes are well made, suit all ages. I often buy online which is very convenient, speedy turn about . The sales are frequent and excellant value ,making it affordable for many more. When I buy in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
16/18 Chequer Street, AL1 3YD, St�Albans, Hertfordshire, Zjednoczone Królestwo
- 01727 845610
4,6
Doskonała
103 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
A welcoming experience
The member of staff was welcoming. I found exactly what I wanted and in the right size.
19 maja 2026
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfectly good experience
Perfectly good experience, helpful and thoughtful staff and good, quality clothing to choose from.
12 maja 2026
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
A fabulous jacket
A fabulous jacket. Feels lovely and soft and a good length. I find most are too short. Great pockets and a great fit.
A lovely assistant (Isabel?) helped me with my order in store. She was wonderful.
14 maja 2026
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Super quick delivery after online purchase
Easy online order for collection at my local shop which avoided disappointment if they didn’t have my size in store on the day I was shopping!
They are super comfortable, good quality soft leather and excellent value. I opted for brown and am delighted with them.
8 maja 2026
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It’s always a pleasure to visit Fat Face St Albans!
I love the quality of the clothes in Fat Face on top of that the staff are so helpful ! I visited the St Albans store today and met Team members Georgia and Ally. I was looking at trousers. They both went out of their way to help me including looking in the stockroom. On top of that it was nice to see they clearly enjoyed their roles and I felt completely at home. I call it gold standard customer service!
17 marca 2026
Opinia niezależna
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line purchase.
I ordered on line and arranged a collection from the St Albans store. The communication by message/ email was timely and the goods arrived on time. The staff in the store were very helpful and pleasant to deal with. An
30 stycznia 2026
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and very reasonable price…
Good quality and very reasonable price with a quick delivery and helpful staff.
4 stycznia 2026
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another lovely experience
Another lovely experience at the St.Albans branch. Nikki and the store manager Georgia went over and beyond to help me find the perfect present for my mum. Very professional and personal experience today and every time I visit is no different. Customer service like this is what keeps me coming back as a customer, and the whole team is a credit to the company.
8 stycznia 2026
Opinia niezależna
Odpowiedź od FatFace - ST ALBANS 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Needs cleaning!
The store and changing rooms were filthy, dust and tissues everywhere, when we pointed this out we were told they hadn’t had time to clean it, really?? There was nobody in there apart from us
6 stycznia 2026
Odpowiedź od FatFace - ST ALBANS 2
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
The lady in store was very rude and…
The lady in store was very rude and unhelpful when I tried to collect my parcel. I couldn’t get the barcode up on my email due to poor signal and she was not accommodating in the slightest. Told me to go outside the shop and sort it out. Her colleague was much more helpful and helped me find my order on the system.
20 grudnia 2025
Odpowiedź od FatFace - ST ALBANS 2
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
The online order went well
The online order was delivered to appointed store
And no problem with the return of product at the
Same time.
22 listopada 2025
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My friend and I visited the store in St…
My friend and I visited the store in St Albans.
We were both interested in jackets, Isabel was helping us both, i bought my jacket.My friend was grateful to Isabel for her help, however the jacket she wanted wasn’t in store.
However 10 out of 10 for Isabel’s kindness, positive attitude and assistance
We will visit the store again
21 września 2025
Opinia niezależna
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Happy people serving. Ladies had great dress on, made me want to try it on in my size. Received a sale as a result. Amelia seRving at till was lovely and helped me find my the top I wanted online.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick and easy to order
Quick and easy to order. Quick and efficient pick up with brilliant service from James in St Albans. Thankyou!
11 maja 2025
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and service
We viewed the two items (man's jumper and woman's handbag) in store, but ordered online for delivery to store to get our preferred size and colour, respectively.
They were delivered to the store on time, and good quality). Overall good service.
30 kwietnia 2025
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely leggings
Really nice leggings. Good material (I like cotton and stretch), they fit well and look good. True to size.
21 kwietnia 2025
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Although I liked the item I bought on…
Although I liked the item I bought on line it didn't like me so I took it back for refund and this was done in store by a lovely helpful assistant and was very quick and efficient
22 marca 2025
Odpowiedź od FatFace - ST ALBANS 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Albans store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.