It was my birthday and I had received my email from you with 10% off. I was on holiday and visited your Southwold store, the lady assistant was very pleasant and helpful, wonderful service.
Reakcja na opinię
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Zobacz, co mówią recenzenci
Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Zobacz więcej
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I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Zobacz więcej
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Helpful staff in Southwold store. It’s convenient and easy to pick up parcels. Returns are straight forward. Great quality and styles
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
31 High Street, IP18 6AD, Southwold, Suffolk, Zjednoczone Królestwo
- 01502 724574
4,8
Doskonała
70 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
e to satisfied customershop to use website & returns if needed…
Easy to use website & returns if needed no problem. Great place to shop in store or on line.
18 sierpnia 2023
Odpowiedź od FatFace - SOUTHWOLD 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
excellent service
12 sierpnia 2023
Odpowiedź od FatFace - SOUTHWOLD 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I always shop at the Southwold store…
I always shop at the Southwold store where Olivera and the girls are always most helpful. I can always find something to purchase in Fatface. Everything is well made,colourful and trendy.
17 czerwca 2023
Opinia niezależna
Odpowiedź od FatFace - SOUTHWOLD 2
Thank you for your review. We deeply appreciate your feedback and we are pleased to hear of your positive experience when shopping with us! - RS
Lovely helpful friendly colleagues!
The staff were very friendly and helpful - Olivera was very happy to help and Kate advised my dress was a very good buy!
Lovely shop and great experience - I will be back!
18 stycznia 2023
Opinia niezależna
Odpowiedź od FatFace - SOUTHWOLD 2
Hi Heidi, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality....and in the sale
27 grudnia 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Marvellous Service
Hi, thank you for your efficient and very friendly assistance. Very much appreciated. Many thanks indeed. Pauline
11 stycznia 2023
Opinia niezależna
Odpowiedź od FatFace - SOUTHWOLD 2
Hello Pauline
Thank you for your feedback regarding your trip to the Southwold store. It is so wonderful to read such lovely feedback!
Take care - KS
Odpowiedź od FatFace - SOUTHWOLD 2
Hi Patricia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - SOUTHWOLD 2
Thank you so much for your 5* review! We are pleased to hear that you and your furry friend had a great time in our store :) this will be shared with our amazing crew - RS
Great experience at Southwold Fatface!
I enjoy shopping at the Southwold store and always get excellent service. Staff are welcoming to me - and my cockapoo when he is with me -and very helpful.
25 sierpnia 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Hi Moira, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff
13 sierpnia 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon our Southwold store.
Have a great day and stay safe. JB
Southwold FatFace
Service as fab as always, FatFace Southwold great as my enth purchase, staff and new designed shop marvelous
AS
29 czerwca 2022
Opinia niezależna
Odpowiedź od FatFace - SOUTHWOLD 2
Good morning Andrew,
Thank you for your 5 star review. I am so pleased to hear such positive comments about your recent experience in our Southwold Store. Please be assured this feedback will be passed onto the store.
Have a great day!
Take care, EG
Lovely girl was very helpful
Lovely girl was very helpful , and so friendly definitely makes you want to return .
28 czerwca 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Good afternoon
I am so happy to read what a positive experience you had in the Southwold store. I will be sure to pass this on to the wonderful team.
Have a lovely day DW
Ready for the sun
Recently bought batik shorts,too, pyjama pants and tee shirt. Love the colours, cut and material; size 8 was perfect. In fact, so impressed with the choice of clothes in the stores and on linethat I’m going to buy more.
15 czerwca 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Good Afternoon Susan
Thank you for your 5* review.
I am pleased to hear that you are happy with your new Summer Clothes.
Have a great evening!
EP
Always a good service and very simple…
Always a good service and very simple to return if size not right. Fantastic clothes , my number 1 go-to!
3 maja 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Hi Lars, thank you for your 5* review, I am so pleased to hear that you have had a great service and we look forward to welcoming you back soon. Take care, LE
Happy Mother’s Day!
Just love this shop, friendly staff and extra bonus of a free pair of Mother’s Day socks made my day!
28 marca 2022
Odpowiedź od FatFace - SOUTHWOLD 2
Good morning,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers! Enjoy your socks :)
Have a great day! - DW
Good delivery
1 grudnia 2021
Odpowiedź od FatFace - SOUTHWOLD 2
Hi Eileen,
Thank you for your 5* review.
I am so pleased to hear that your order arrived quickly. We hope you enjoy your new purchase!
Have a great day!
Thanks again, JH
Odpowiedź od FatFace - SOUTHWOLD 2
Hi Ann,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying your items and we hope the recipient loves them too! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Doświadczenie Trustpilot
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