Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
In preparation for the potential colder months ahead! I ordered a jumper online in 2 sizes for collection from the Rushden Lakes store. Item arrived when they said it would. staff were very friendly... Zobacz więcej
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Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Zobacz więcej
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This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Zjednoczone Królestwo
- 01933 358738
4,9
Doskonała
314 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - RUSHDEN LAKES
Hello Jon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returns and Purchases
Returned some trousers that were not long enough. Staff were lovely and processed a credit with ease. I also made some purchases whilst in store. Again swift and easy process. Love Fat Face clothing, wear well and look great at a reasonable cost.
20 sierpnia 2024
Odpowiedź od FatFace - RUSHDEN LAKES
Hello Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful woollen tank top in a lovely…
Beautiful woollen tank top in a lovely rich olive green colour. It fits perfectly and I am just 5ft so great length. Can’t wait to wear it this weekend. Extremely happy with my purchase.
14 sierpnia 2024
Odpowiedź od FatFace - RUSHDEN LAKES
Hi Linda,
Thank you for your 5* review. I am pleased to hear that you are happy with your new item. Have a great weekend. Many thanks-AB.
FatFace Chinos
Ordered a pair of chinos that were on sale on the website and picked them up at their store at Rushden Lakes I was advised to do this by a member of staff at their Milton Keynes store - the chinos fit perfectly and are also budget-friendly
20 sierpnia 2024
Odpowiedź od FatFace - RUSHDEN LAKES
Hi Nicholas,
Thank you for leaving your 5* review.
I am pleased to hear that you are happy with your new chinos and the service you have received. Have a great day! Many thanks-AB.
Lovely staff
Ordered on line and collected from shop.
Staff always obliging even if you are browsing
5 sierpnia 2024
Odpowiedź od FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - RUSHDEN LAKES
Good morning, Pearl.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Broken bag
I had a bag that was faulty and returned it having stupidly lost the receipt. The ladies at the til were so helpful and managed to find my transaction from my bank card details. I bought new bag and got the exchange money off. Amazing service from Christine and Emily at Rushden Lake store. Really impressed! Thanks so much.
3 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Good morning, Julie.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Rushden Lake's store.
Take care, JB
Ordered online and easy to navigate…
Ordered online and easy to navigate website and collect from stores. Always friendly faces and an enjoyable experience.
24 lipca 2024
Odpowiedź od FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Amazing customer service
I always seem to come back to Fat Face in rushden lakes. The service is always so good! Everyone is friendly from the moment you come in, Gabe and Chris are have help me find what I am after, from helping me choose what looks good. To sourcing the size I need. Thank you for your help ☺️
28 lipca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Good morning Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awesome Assistant Abi made a stressful experience into a satisfying positive one
I was shopping for my twin nieces abroad. Abigail, the most helpful and incredible assistant offered to try on both sets of trousers. Thank you Abigail, went shopping thinking would never find something suitable & came home with both pairs! THANK YOU ABIGAIL 🙏🏻🌺🙏🏻
20 lipca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear about the service provided in one of our stores! We hope you love your purchases, and we look forward to welcoming you back soon.
Take care. -GM
Great Experience
Great service, Great retail experience from your Rushden Lakes staff of Christie and Janini.
23 lipca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Odpowiedź od FatFace - RUSHDEN LAKES
Hello Marie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The team were so polite and helpful!
The team were so polite and helpful!
20 lipca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Hello Lizzy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service and help from the…
Fantastic service and help from the staff. I especially would like to thank Christopher for going above and beyond to help me get the correct item I was looking for from another store. Christopher phoned me to update me and let me know when my items was ready to collect. Really helpful and friendly staff at Rushen Lakes store. Thank you
15 lipca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - RUSHDEN LAKES
Hello David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding service at Rushden Lakes
I have been looking for a Lowen field jacket size 16 for months! Couldn’t find one online, had looked in store and not seen any so wrote to customer services. Received a very nice reply with the advice to go in to a store. So I went to Rushden Lakes store, couldn’t see the jacket and decided to ask about availability. Aimee hadn’t heard of the jacket but looked online and said it looked as though they had 2 in their store. Off she went and after a few tense moments for me came back with the jacket ! To say I was over the moon is an understatement and the lovely thing was Aimee seemed as happy as me 😊 Her customer service was outstanding and with the other crew member behind the counter with her they made my shopping experience a real pleasure. Faultless service and 1 extremely happy customer. Moral is to always ask if you can’t see something on the shop floor and hope you get an Aimee to help you.
11 lipca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We'll be sure to pass your feedback on!
We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Great Customer Service
Great Customer Service
What a great experience at Rushden Lakes Fat Face Outlet, Aimee looked after my every need, and I came away with two outfits which were a wonderful addition to my summer wardrobe.
27 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you had such a great visit to our Rushden Lakes store and that you found Aimee and the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Odpowiedź od FatFace - RUSHDEN LAKES
Hello Rosemary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - RUSHDEN LAKES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -SM
Had the most perfect help from…
Had the most perfect help from Christine at rushden lakes .. more places need staff like this … amazing service thank you
5 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - RUSHDEN LAKES
Good Afternoon,
Thank you for sharing your recent experience in our Rushden Lakes store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.