I saw this outfit online and was able to order for collection at a local store where I tried it on. All very efficient and lovely, helpful staff in store. I love this coord and it’s had a lot of comp... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My coat which I bought in the sale, arrived as requested to our local shop which saved postage charge. It was originally £140 but I bought it for £65 which was a much fairer price. The coat is well m... Zobacz więcej
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I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... Zobacz więcej
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The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Zjednoczone Królestwo
- 01788 576602
4,7
Doskonała
188 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered online and delivered swiftly
Ordered online and delivered swiftly, very pleased with my purchase. Beautiful quality and have had lots of compliments.
26 sierpnia 2022
Odpowiedź od FatFace - RUGBY
Hi Donna, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fab well made clothes and fab service…
Fab well made clothes and fab service from Fatface
25 sierpnia 2022
Odpowiedź od FatFace - RUGBY
Hi Clare, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - RUGBY
Hi John
Thank you for taking the time to leave a review. I am so pleased to read that all issues were dealt with promptly and that you were happy with the service that you received.
Best Wishes DW
Great shopping experience in The Rugby…
Great shopping experience in The Rugby store, really helpful staff who went above and beyond to help me find a particular dress
18 lipca 2022
Opinia niezależna
Odpowiedź od FatFace - RUGBY
Good afternoon, Claire
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Rugby store.
Enjoy the rest of your day and stay safe. JB
Excellent customer service and a lovely…
Excellent customer service and a lovely colleague instore, he was very apologetic about a faulty product that was delivered but I received a speedy refund and a lovely chat about said colleagues visit to the cricket, if you read this I hope you had a lovely time.
13 czerwca 2022
Odpowiedź od FatFace - RUGBY
Good afternoon Sandra,
I am so happy to read what a positive experience you had in the Rugby store. I will be sure to pass this on to the wonderful team.
Enjoy the rest of your day - DW
Limited return options when using Paypal for online purchase.
I like to use Paypal when paying online - I no longer feel I can do this with FatFace as it limits your return options, you cannot return via instore method anymore. As a result, the whole process takes longer for your refund when you are limited to postal returns. I understand that this is to do with the fact that Paypal now has a Pay over 3 months option - which I hasten to add, I do not use. I find this a backward step and inconvenient. Hence the four star review.
30 maja 2022
Odpowiedź od FatFace - RUGBY
Good Morning Nicola
Thank you for your review.
I am so sorry to hear of your recent experience when using PayPal payment method. Please be assured that I have passed your feedback onto the appropriate department for future consideration.
Have a lovely day.
EP
Normal high quality polo shirts that I have always expected from FatFace
Excellent mail order service with good communications and on time delivery.
14 maja 2022
Odpowiedź od FatFace - RUGBY
Hello Brian,
Thank you for your 5* review, I am so glad to hear that you were happy with the service you have received.
Have a great day! JB
Excellent products at great SALE prices!
13 maja 2022
Odpowiedź od FatFace - RUGBY
Good morning, Jen
Thank you for leaving us this review, it's great reading such positive comments.
Have a great day! JB
Odpowiedź od FatFace - RUGBY
Hello Annette
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Rugby store. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Very good customer service & valued…
Very good customer service & valued option on
Fitting & style,
Had to return a sale item , no problem
Had an alternative in store,
Met thanks team Fat Face
8 maja 2022
Odpowiedź od FatFace - RUGBY
Hi there, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Best Wishes, LE
Always great friendly service with…Love my Fat Face
Always great friendly service with clothing that is always amazing quality and good fit. Shop immaculate.
5 maja 2022
Odpowiedź od FatFace - RUGBY
Hi Charlie,
Thank you for your 5* review. I am pleased to hear that you love the quality of our products and the service you have received. Many thanks-AB.
Excellent quality items
3 maja 2022
Odpowiedź od FatFace - RUGBY
Hi Michelle Thank you for your review. I am so pleased to hear you are happy with your recent order. This is great news. Take care, LE
I absolutely love FatFace clothes
I absolutely love FatFace clothes - bought otter waterlily shorts for my daughter, giraffe shorts for my daughter in law. Two pairs of Skye skinny trousers in soft navy and soft gray. All perfect.
One jumper a little long - returmed easily at the local store to a really pleasant assistant. I cannot recommend their clothes and customer service enough.
2 maja 2022
Odpowiedź od FatFace - RUGBY
Good afternoon, thank you for your 5* review. I am so pleased to hear such positive feedback about the items you ordered and how easy the returns process was for you. Have a lovey day! Take care, EG
Rugby shop a must to visit……
Absolutely love it so many gorgeous clothes and quiet often has different offers when I visit. Always have a pleasant experience shopping. Helpful and friendly staff. Great store.
27 kwietnia 2022
Odpowiedź od FatFace - RUGBY
Hi Diane, thank you for your review on the Rugby Store - this is so wonderful to hear! This will be passed on to the team. Take care, LE
A pleasant shopping experience..
Today I purchased a sweatshirt in the sale at FF, Elliots Fiels DShoppping Park, Lutterworth. The manager (Daniel) was very personable, and we discussed sport, tennnis, squash etc. A pleasant shopping experience allround. Many thanks.
9 marca 2022
Opinia niezależna
Odpowiedź od FatFace - RUGBY
Hi Kerin,
Thank you for your 5* review. We're happy to hear that you love your new purchase. Many thanks-AB.
Excellent as always
4 marca 2022
Odpowiedź od FatFace - RUGBY
Hi Karen
Thank you for reviewing us as 5 stars. We appreciate you shopping with us again. MJ
Very helpful staff
7 lutego 2022
Odpowiedź od FatFace - RUGBY
Hiya, Thank you so much for leaving us a 5 star review regarding the service you received. LM
Great service
Great service. Abigail gave clear guidance, having explored my needs in a top. She also suggested a colour she thought would suit me - it did! Georgia processed my items and she was professional, friendly and discussed future fashion options. Also my items were folded beautifully- not just shoved in an
Bag which seems to be the norm in other shops! The Store was very clean and tidy too. Lovely experience. Thank you.
5 lutego 2022
Opinia niezależna
Odpowiedź od FatFace - RUGBY
Hello Tracey, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore especially Abigail and Georgia. Our feedback will passed on to them and thank you for being a loyal customer of ours! Have a great day! Take care, LM
Always polite and efficient
3 lutego 2022
Odpowiedź od FatFace - RUGBY
Good Afternoon
Thank you for your 5* review and for taking the time to pass on feedback regarding the Rugby store. Please be assured that I will pass this onto the crew members involved.
I hope you have a lovely weekend.
- EP
Another good store
Very helpful staff and a good sized store. Well laid out with plenty of room to get round and a good selection of their range
28 stycznia 2022
Odpowiedź od FatFace - RUGBY
Thank you for taking the time to leave us a 5 star review we really appreciate it CP
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