I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really go... Zobacz więcej
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Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff. The quality of the clothing is very good, as per usual. With FatFace the sizes do not... Zobacz więcej
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I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
20 The Hundred, SO51 8BW, Romsey, Hampshire, Zjednoczone Królestwo
- 01794 519334
4,7
Doskonała
79 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service and good quality…
Excellent service and good quality clothes.
Called the shop to ask if they had an extra small hoodie in stock (the hoodies are always huge) and the man kindly found one and put it aside for me to collect the next day.
23 sierpnia 2025
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
ROMSEY staff are always so welcoming
ROMSEY staff are always so welcoming, friendly and helpful!
25 czerwca 2025
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I liked the item I purchased
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone who was visiting. Suffice to say they didn't receive the gift.
5 czerwca 2025
Odpowiedź od FatFace - ROMSEY
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Friendly efficient service
4 maja 2025
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great return
I loved the dresses from fat face but had to pick only 2 even though I really wanted all 4. . The other 2 I returned to Romsey store. The staff were so lovely. Made the return easy. Knew their stock really well. What a lovely store, all round pleasant experience. I now have more items on my wishlist ❤️
8 kwietnia 2025
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Romsey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Very responsive team
4 kwietnia 2025
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Tried on in store first
Tried on in store first, but sizing wasn't right, the staff looked where they might have it in stock, staff always go above and beyond in fatface. When none in stock locally he informed me to order online, where it was in stock.
15 marca 2025
Odpowiedź od FatFace - ROMSEY
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Always easy to order on line
Always easy to order on line, & pick items up free of charge from your stores.
19 lutego 2025
Odpowiedź od FatFace - ROMSEY
Hi Sonia
Thank you for taking the time to leave your review. I'm really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, LE
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant website lots of choice and…
Brilliant website lots of choice and good sizes
27 stycznia 2025
Odpowiedź od FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - ROMSEY
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - ROMSEY
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - ROMSEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - ROMSEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great t-shirt
I ordered a t-shirt that was in the sale It fits perfectly & I love it,I also ordered a tank top which again fits perfectly. I picked them up from the Romsey store the staff there are always very pleasant & helpful.
15 lipca 2024
Odpowiedź od FatFace - ROMSEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - ROMSEY
Hello Ann
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to click and collect my order
Easy to click and collect my order, staff always helpful and good discounts in the sale at the moment
3 lipca 2024
Odpowiedź od FatFace - ROMSEY
Hello Maggie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pick up was easy and quick
27 czerwca 2024
Odpowiedź od FatFace - ROMSEY
Good afternoon, Sally.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly with our Click n' Collect service. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Odpowiedź od FatFace - ROMSEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Doświadczenie Trustpilot
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