Easy process, kept up to date re delivery/collection etc. Staff in the Ringwood store are always lovely too. Love Fat Face 😊
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Lokalizacja
Zmień lokalizacjęUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... Zobacz więcej
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Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... Zobacz więcej
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The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, Zjednoczone Królestwo
- 01425 473639
4,5
Doskonała
125 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
British quality you can't beat!
Bought a Jacket, quality is really incredible, you can't get British quality like this anywhere else for such a great price. A lot of thought and effort goes into FatFace designs.
23 listopada 2024
Opinia niezależna
Odpowiedź od FatFace - RINGWOOD
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick efficient service and the shop is…
Quick efficient service and the shop is always well stocked out. Shop Assistants are very friendly.
19 sierpnia 2024
Odpowiedź od FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent customer service from Ringwood Fatface
Excellent customer service from Ringwood Fatface. I was unable to visit on Friday so telephoned to ask if a particular item was in stock. The young lady told me they had one and she would put it aside until close of business the next day. I called in today, tried the item on and bought it. Great customer service that they were able to do that.
10 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - RINGWOOD
Hi Paul,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Collection - Could be better.
Ordering was very straight forward I ordered to store, but did not receive a notification that my order was ready to pickup in store, which was slightly annoying. Had to make the journey to store not knowing if my order was ready to collect.
A text to me would have been most welcome to say ready to collect.
21 czerwca 2024
Odpowiedź od FatFace - RINGWOOD
Hello Simon
Thank you for your review.
I am so sorry to hear this.
I have passed your comments onto the appropriate department for future consideration.
EP
Easy to order
Easy to order, chose store pickup. Arrived really quickly and store was brilliant. Can't find anything to complain about.
16 czerwca 2024
Odpowiedź od FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the store to be great when collecting. I hope you continue to enjoy our products as much as we do.
All the best, MM
The cardigan is gorgeous gives me…
The cardigan is gorgeous gives me shape even better than the picture!
and has a bit of body..not flimsy .lovely ivory color too.
27 maja 2024
Odpowiedź od FatFace - RINGWOOD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I am so happy to read that you found the crew in our Ringwood store to always be so helpful and friendly. I will be sure to pass your lovely comments onto the team. I hope you continue to enjoy your shopping experience with us, both online and instore.
Take care, MM
Great summer range this year
Great summer range this year. Bought 3 shirts in about 5 minutes. Sales person was lovely and helpful.
20 maja 2024
Opinia niezależna
Odpowiedź od FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your shirts, and look forward to welcoming you back soon.
Take care. -SW
Easy click and collect
Easy click and collect. Just a few days before items were in. Ringwood branch - staff lovely and helpful
10 maja 2024
Odpowiedź od FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Ilogical ordering and poor customer service
I was unable to order the shoes instore as apparently there were only a few in the warehouse and the computor wouldn't let the young lady place the order, so i had to come home, place the order myself online, to be delivered to the store i'd just been standing in holding £25 in cash ready to pay!! Five days later i'm back in store collecting shoes which the store wasn't allowed to order for me! NO LOGIC and service at all, no
wonder shops are closing every day!
I must add rhe store staff were very helpful bit their hands were tied by the ridiculous computer system.
2 maja 2024
Odpowiedź od FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I do apologise for any disappointment caused by this matter. I will ensure that your comments are passed on to the relevant team for review.
All the best, MM
Beautiful Mosaic print top
Ordered a blouse in a size 12 online. It arrived very promptly but was too big. Went to my nearest store and the size 10 was perfect. The assistant changed it, no problem at all. Very friendly and helpful.
30 marca 2024
Odpowiedź od FatFace - RINGWOOD
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Ringwood store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Odpowiedź od FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Staff were very friendly and helpful
Staff were very friendly and helpful, one assistant went readily to check for an alternative item in the stockroom ,( very unusual these days assistants normal response is ' if it's not on the shelf.........' thank you
7 lutego 2024
Opinia niezależna
Odpowiedź od FatFace - RINGWOOD
Hello Joan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Just what was needed
Order a black men's wallet. Arrived earlier than expected and in perfect condition. Just what was needed.
14 grudnia 2023
Odpowiedź od FatFace - RINGWOOD
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that your order to arrive quickly and that this was just what you wanted. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Fast efficient delivery.
2 grudnia 2023
Odpowiedź od FatFace - RINGWOOD
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Odpowiedź od FatFace - RINGWOOD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service
Didn’t have to wait too long for my order to arrive at my local store, staff were really friendly and helpful.
29 listopada 2023
Odpowiedź od FatFace - RINGWOOD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - RINGWOOD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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