I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... Zobacz więcej
Reakcja na opinię
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... Zobacz więcej
Reakcja na opinię
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
20/22 High Street, RH2 9AY, Reigate, Surrey, Zjednoczone Królestwo
- 01737 243103
4,7
Doskonała
86 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’m not sure what I’m reviewing as I…
I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
29 maja 2026
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always had good experience with…
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I have had occasion to return an on line purchase and have always found them helpful and honest dealing. I recommend this brand.
5 marca 2026
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to use website
Easy to use website, quick delivery to a local store.
Good communication throughout process.
Friendly staff when I went to collect items
8 stycznia 2026
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff, good prices
Great staff, always so helpful and nothing is too much trouble
5 stycznia 2026
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Product bought in sale
Product bought in sale. Order process easy, delivery to local shop reasonably prompt. Product in good order and an attractive style.
2 stycznia 2026
Odpowiedź od FatFace - REIGATE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great shopping experience
On line ordering easy as is returns process. Shop experience in Reigate always great, excellent customer service from knowledgeable staff.
6 stycznia 2026
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Item arrived on time for collection.
T shirt looks good quality. Happy with the purchase.
20 grudnia 2025
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service just works
Order placed on line for delivery into my local branch - worked perfectly. Very happy with the item ordered, excellent quality and well priced.
15 listopada 2025
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went to the Reigate Store and was…
Went to the Reigate Store and was helped by Robert the manager there who was so helpful with my gift receipt exchange!
Great service! Will definitely go back!
24 listopada 2025
Opinia niezależna
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order has not been delivered
24 października 2025
Odpowiedź od FatFace - REIGATE 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Easy to order, and order was on time.
Easy to order, and received my order quickly, staff were very helpful in the Reigate store.
18 sierpnia 2025
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy return and exchange!
Easy return and exchange!!
Friendly and informative service. Fast delivery.
1 czerwca 2025
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dress.
Lovely dress.
Size just perfect, not too voluminous and the colour is lovely, more coral than orange.
Collected from store.
Glad they are doing click and collect again.
3 maja 2025
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line and get delivered…
Easy to order on line and get delivered to store. Good quality product
19 grudnia 2024
Odpowiedź od FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
order to store service is a…
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
2 listopada 2024
Odpowiedź od FatFace - REIGATE 2
Hello Lisa
Thank you for taking the time to leave your review.
This doesn't sound right, and not the experience we want our customers to receive. Please email fatfacereviews@mail.fatface.com for help.
Thank you, LE
Excellent service from start to finish
Excellent service from start to finish. Easy to order, delivered to local store and a beautifully made product. I will be shopping at Fatface again.
22 sierpnia 2024
Odpowiedź od FatFace - REIGATE 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.