Great new stock has arrived since I was there last time. So spoilt for choice today with summery things. I am disabled and it was lovely that shop staff Lucy was great helping me by reaching and bring... Zobacz więcej
Reakcja na opinię

123 Broad Street, The Oracle, RG1 2BD Reading, Berkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great new stock has arrived since I was there last time. So spoilt for choice today with summery things. I am disabled and it was lovely that shop staff Lucy was great helping me by reaching and bring... Zobacz więcej
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Great clothes and fantastic customer service. Had issues with delivery and was all sorted by great customer service. Now having clothes delivered directly to store to over come the delivery company... Zobacz więcej
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Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Zobacz więcej
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Long time customer of Fat Face, styles are good and fits well, and excellent quality.
Reakcja na opinię
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
very good service, friendly and efficient, got what we want.

Odpowiedź od FatFace - READING 2
Very good assistant in the shop bless him for past 2 days Monday 21st and 22nd august he manage the shop own his own but really good customer service , his name Ashley store 70204 Reading, I bought Jayden coastal dress which came on the Till £40 but late in the evening when I was on FF website this dress was prized at £35? So this morning I rung the store and someone was going to get back to me

Odpowiedź od FatFace - READING 2
So pleasant helpful staff in Reading FF, thank you to them

Odpowiedź od FatFace - READING 2
Easy to order online and then pickup at local store. Staff friendly and helpful.

Odpowiedź od FatFace - READING 2
Recently ordered online and was happy that Click & Collect is available again which is very convenient for me.
Staff are always welcoming and helpful in this branch. Just hoping they extend their opening hours till 6pm. Thanks.

Odpowiedź od FatFace - READING 2
Great service, excellent knowledgeable team. Nothing is too much trouble.

Odpowiedź od FatFace - READING 2

Odpowiedź od FatFace - READING 2
I purchased some jeans for my son. The process was easy and the jeans arrived very swiftly. As I have found with Fatface other children’s clothing, it is very good quality so I would definitely recommend it.

Odpowiedź od FatFace - READING 2
I visited Fatface in Reading to purchase a skirt which I wanted to buy using a one 4 all high street gift voucher that I thought had £20 on. But when the assistant put it through it declined. I was sure it still had money on it even though I knew it was a year and a half old so I just thought I must have made a mistake. A second assistant came over to ask what the issue was and then promptly looked up the gift card website and put the card number in to find that it did have a balance of £19.20 on which is why it didn't go through as you have to input the exact amount. Turns out once those cards are 18 months old they start to take 80p off the amount each month. These two assistants could not have been more helpful and went the extra mile and saved me £19.20 as the reality is I would have chucked the card in the bin thinking I had made a mistake. Absolute prime example of what good customer service is and a credit to the company.

Odpowiedź od FatFace - READING 2
Excellent quality shorts but I ordered the wrong size online. I took them back to the store in Reading and they refunded me with no issue. I then reordered online in the correct size and the shorts are perfect.

Odpowiedź od FatFace - READING 2
Fat face just for skinny men? An opportunity missed, sack the Buyer. As a larger, (fat man), I wanted 3 pairs of 44 regular shorts. M&S got my trade - very good ones too as Fat face only cater for skinny ‘gits’!
Come on guys! Think! Otherwise your kit is up to date and colourful. Our buys are of good quality and your staff excellent. Unfortunately, I have a medical reason for my larger waist but this ‘old boy’ will be back!
Have a good year.

Odpowiedź od FatFace - READING 2
The staff are always very pleasant. Clothes are a good fit, well made and stylish

Odpowiedź od FatFace - READING 2
Very good quality and lovely design. Always been a fan of Fatface for kid’s wear.

Odpowiedź od FatFace - READING 2
Couldn't find my size but staff was really friendly and kind. They explained how to order online and wrote down coat details which made my online shopping fast and easy. Happy with interaction with your staff and with my online shopping that arrived before it was due and of course with my new coat! :) Thanks!

Odpowiedź od FatFace - READING 2
I ordered a checked shirt, washed it when I got back, and the whole shirt is crinkled. Not creased.
I have never had that happen to a shirt before.

Odpowiedź od FatFace - READING 2
My wife loves your products. Just bought her a bag and a wallet and she just loves it.

Odpowiedź od FatFace - READING 2
Keeping me informed with the order status all time. Received on time.

Odpowiedź od FatFace - READING 2
experience great to shop online with cheaper price and take it at the shop.

Odpowiedź od FatFace - READING 2
I needed to make a slightly complicated exchange in the Reading store and the staff were completely unfazed and so nice and made it so easy. FatFace is the best store on the high street and the staff are always fantastic.

Odpowiedź od FatFace - READING 2
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.