Ordering process and delivery to store excellent as always. The shorts themselves were good quality but just a bit too small. My normal size 10 were out of stock online, but after reading other review... Zobacz więcej
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Lokalizacja
Zmień lokalizację123 Broad Street, The Oracle, RG1 2BD Reading, Berkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I highly rate fatface clothing but was dissapointed after my visit to the Reading store today. I bought a couple of items at the til but the person serving had a completely blank attitude when serving... Zobacz więcej
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Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... Zobacz więcej
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Great new stock has arrived since I was there last time. So spoilt for choice today with summery things. I am disabled and it was lovely that shop staff Lucy was great helping me by reaching and bring... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, Zjednoczone Królestwo
- 01189 568787
4,6
Doskonała
146 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order arrives on time and good
10 sierpnia 2024
Odpowiedź od FatFace - READING 2
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered a bag online & picked up in…
Ordered a bag online & picked up in store. Nice & easy to do & pleased with the quality of the bag
14 sierpnia 2024
Odpowiedź od FatFace - READING 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My colouful top.
The item arrived in store in good time and the store had it ready for me when I called in. Good value and quality.
10 sierpnia 2024
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Always a great experience x
28 czerwca 2024
Odpowiedź od FatFace - READING 2
Hello Wendy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff.
24 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - READING 2
Hello Rosa,
Thank you for sharing your recent experience in our Reading store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Quick, easy, friendly staff
Great help in store. Arrange formorder of item notnin stock.
Items was delivered quickly and returns process was easy for one that didn't fit.
13 czerwca 2024
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
Very quick and easy
Very quick and easy. I ordered on line and received notification quite quickly to inform me that my item of clothing had arrived.
27 maja 2024
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service, and we hope you love your order!
Take care. -GM
Always a good and easy experience…
Always a good and easy experience shopping in store at fat face. Kind, helpful staff - particularly at the Reading branch.
7 maja 2024
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a good experience at our Reading Branch. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you are pleased with your items, and we look forward to welcoming you back soon!
Take care. -GM
Odpowiedź od FatFace - READING 2
Hi William,
Thank you for your 5* review. We appreciate you taking the time to leave your feedback. Many thanks-AB.
The staff were very friendly and…
The staff were very friendly and helpful, and although you didn’t have the trousers I wanted in my size they found some other trousers that were even better that I hadn’t noticed. In other shops the sales assistant would just say sorry haven’t got your size. They certainly wouldn’t go to the bother of trying to find something else for me to try - and As a result, I bought two pairs of trousers.
14 maja 2024
Opinia niezależna
Odpowiedź od FatFace - READING 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The return process at the shop was…
The return process at the shop was unorthodox were I had to show the sales assistant my bank statement where it says I paid for the items which is bizarre and the first time it happened to me.
24 kwietnia 2024
Odpowiedź od FatFace - READING 2
Hi there Margarita,
Thank you for your review and I do apologise for your experience instore.
I will pick up with your separately via email to offer some explanation regarding this process for you, with a view to resolve this for you.
Thank you, SC
Odpowiedź od FatFace - READING 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found it easy to order and that delivery to store was quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear your positive feedback following your instore visit. We hope you love your order, and look forward to welcoming you back soon!
Take care.- GM
Odpowiedź od FatFace - READING 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
overall good experience
Excellent service by the people who work in Fatface. I had to return some items and exchange them with different sizes, they helped me straight away and the new clothes arrived very fast!!
27 marca 2024
Odpowiedź od FatFace - READING 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quick delivery easy pick up
8 kwietnia 2024
Odpowiedź od FatFace - READING 2
Hi Al, thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a great day – CD
Odpowiedź od FatFace - READING 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I love Fat Face clothing they are…
I love Fat Face clothing they are comfortable and stylish at the same time.
24 marca 2024
Odpowiedź od FatFace - READING 2
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you find the items to be comfortable and stylish. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Good Quality Clothes
I love shopping at Fat Face both online and in store. The quality of the clothes is excellent and they are classic so can worn time and time again. Am also pleased that they don’t charge you to return things online which a lot of companies seem to do nowadays.
21 marca 2024
Odpowiedź od FatFace - READING 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you have enjoyed using our service online and instore. Thank you for your feedback regarding quality, we look forward to welcoming you back soon!
Take care.- GM
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.