I ordered online, collection from in store was quick and easy. Unfortunately the item didn’t fit so I returned it to store, the return was also quick and easy. The staff member helpfully looked onli... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 23 Drake Circus Shopping Centre, PL1 1EA Plymouth, Devon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quick delivery of order. Up to date notifications of progress of order. Friendly helpful staff always. Important to try items as sizing can sometimes vary depending on product
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Jamie and Rosie in Plymouth branch are an absolute stars . Jamie goes out of the way miles to sort any problem and meet the customer need to the highest level . Ver... Zobacz więcej
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Shopping here is very easy, the staff in my local (Plymouth) store are very helpful and a credit to the company
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Zjednoczone Królestwo
- 01752 601589
4,7
Doskonała
278 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Purchased two dungarees online for a…
Purchased two dungarees online for a click and collect. Friendly service, package had a handle so no need for a separate bag.
20 listopada 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer service from Bobbi at Plymouth
Great customer service from Bobbi at the Plymouth store
Exceptional service from Bobbi and her team
She was able to sort out my query and helped me to resolve the issue with my boots. Great attitude and customer service.
1 grudnia 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - PLYMOUTH 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Always a pleasure to shop in Fatface…
Always a pleasure to shop in Fatface Plymouth. Staff are very friendly and helpful.
22 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Hi Denise, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Excellent service at Fat Face Plymouth…
Excellent service at Fat Face Plymouth today from the young lady who served us, I think she was called Caitlyn, nothing was too much bother, a real credit to the company.
24 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
The young lady that served me was…
The young lady that served me was pleasant and polite and very helpful.
She was a credit to the store. Many thanks, Ron
20 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Good morning, Ronald
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ned is a 🌟
I visited my local Fatface in Plymouth on Christmas light switch on night this year. I needed a birthday present for the following day. I knew exactly what I wanted but couldn't see myself. Ned offered to check the stock room, with no luck. I was busy trying to decide on another pair and chatting to the other shop assistant and manager. Ned returned after at least 5 minutes with a giant grin on his face. He had searched through boxes and found me a pair. I was so happy. This was definitely above and beyond! I'm so glad I like to talk! The whole staff team are wonderful, but Ned deserves a Christmas bonus for sure. Lovelystore, amazing staff and fabulous quality clothes aswell.
16 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Hello Emmeline,
Thank you for your 5* review regarding your recent visit to our Plymouth store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Easy returns to the store...and super…
Easy returns to the store...and super fast delivery on orders.
4 listopada 2023
Odpowiedź od FatFace - PLYMOUTH 2
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Very welcome
Warm, kind treatment from Claire which made me feel very welcome and cosy. Beyond professionalism she kindly wrap my purchase very nicely.
10 listopada 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
All the autumn feels
Very happy with my purchase ordered online click and collect arrived quickly ordered my usual size 16 however returned to store and exchanged for 14 quick easy exchange love this jacket perfect for autumn walks love the check detail
22 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
I love the new designs and dependable…
I love the new designs and dependable Fat Face quality! I would buy more items if they weren’t so pricey.
26 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Easy to collect and like the facts I…
Easy to collect and like the facts I can use the store to do a return if need be
19 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Leading the way
Ordered jeans online and requested they be delivered to the Plymouth shop. I received regular e mail feedback as to the order progress.
The Jeans were received in the shop within 3 days (the estimated timescale being 5-7 days).
The staff in the shop were very helpful and friendly especially towards our little Cockapoo giving him treats and fuss, who now tries to take us into the shop when passing by.
22 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hi there Gary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
If you go instore the staff are…
If you go instore the staff are amazing, shout out to plymouth and taunton store, Always helpful and give an honest opinion (when trying on many different styles ) and trying to make your mind up. Quality of clothes do more than one season and ordering online is easy and exceptional delivery. Never had a problem with returning goods, replacements ordered inshore.
17 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hi Mary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We was served by Megan
We was served by Megan, who was extremely helpful and give more than required assistance to my wife. She made both of us extremely relaxed and gave expert advise.
We were then passed personally to Ella who was again extremely polite and kind.
I would recommend Fat Face Plymouth soaly on Megan and the Ella on the till.
28 października 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Megan at Fatface plymouth was very…helpful and had a very friendly attitude, often unknown in some stores.
Megan at Fatface plymouth was very helpful
17 października 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Hi Rod
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always quick delivery
Online order collected from FatFace's Plymouth store ... quick, easy and free. My reason for giving 4 stars is that the garment ordered was crammed into a very small bag and so was really creased. On this occasion I have returned the item as it didn't suit me.
10 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hello Rose, thank you for taking the time to leave your review.
I am sorry to hear that your item arrived in a smaller package than it should have done. I will be sure to pass this on to our warehouse.
Take care, LE
Great experience from start to finish
10 października 2023
Odpowiedź od FatFace - PLYMOUTH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Odpowiedź od FatFace - PLYMOUTH 2
Good afternoon, Lydia
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Plymouth store.
Take care, JB
Love you FatFace Plymouth
Great service and conversation from Claire and Kirsty at FatFace Plymouth 🙏
Bought black Bethany Biker Jacket with 20% off, what a bargain!
Will no doubt see you lovely ladies real soon 😊
28 września 2023
Opinia niezależna
Odpowiedź od FatFace - PLYMOUTH 2
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.