Banner for FatFace - NOTTINGHAM 3

FatFace - NOTTINGHAM 3Recenzje 

226
Wynik TrustScore: 4.5 na 5

4,6

9 Bridlesmith Gate, NG1 2GR Nottingham, Nottinghamshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Zjednoczone Królestwo

  • 01159 418295

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 426

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Service

Just wanted to say popped into the store for the first time in years (11/12/23) to try on a couple of items. The chap who served me was extremely helpful showed me other items, talked knowledgeably about the products as a result I bought an extra item plus ordered two more when I got home.

11 grudnia 2023
Opinia niezależna
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello Andy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Colorful website

Easy to navigate website. My purchases were in the sale and collection from store. Fast delivery and kept informed at each stage. Cargo trousers and lacy blouse are perfect as described.

21 listopada 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Oceniono na 5 z 5

Very good experience

Very good experience, great stuff, and easy pickup. I would recommend it to my friends and family.

21 listopada 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Very pleased with the purchases

Very pleased with the purchases. Arrived quickly at the store I wanted to collect from. Very pleasant and helpful staff member when I picked the items up.

20 listopada 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Was fast and efficient when collecting

Was fast and efficient when collecting, happy with the product too

10 listopada 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 4 z 5

Helpful staff

3 listopada 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello Rola

thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

I was very satisfied with how fast the…

I was very satisfied with how fast the item I bought was ready for me to pick up from the shop. I received very good service and I am very pleased with the slippers that I bought

30 października 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service from Zoe H who went out of her way to help me. Bought a beautiful waterproof coat which fitted perfectly

24 października 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Oceniono na 5 z 5

Prompt service

Prompt service, very helpful staff, good clean and tidy store with great selection, products very well made and priced

24 października 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
Emily

Oceniono na 5 z 5

Return Process

I bought 1 size top in shop and another size on line. after careful thought I wanted to return both as I'd prefer a longer style. I went to the Nottingham branch and the return process was fast and efficient.

28 października 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Always good quality things and good…

Always good quality things and good service.

20 października 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Oceniono na 5 z 5

Aaliyah was amazing!

Aaliyah was amazing!

Popped in to get a few new bits and pieces and Aaliyah was so helpful and gave loads of style tips. She also tried to help us whittle down the list of things we wanted to buy but we ended up getting at all despite her efforts as all the clothes were so lovely.

I’ve been shopping at FatFace for around 10 years and I absolutely love the clothes - great styles and the clothes last a long time! I’ve had some clothing from 2015 that I still wear (and I’ve worn frequently!)

7 października 2023
Opinia niezależna
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Thank you for your 5* review regarding your recent visit to our Nottingham store. It is great to read such positive comments regarding our lovely store crew, and I'll certainly pass your feedback along to Aaliyah. Have a lovely day! LB

Oceniono na 5 z 5

Happy shopper

Lovely shopping in fat face really great choice of clothes, very friendly and helpful staff nothing seems to much trouble, happy to order instore for me and gave me all the information I needed on my delivery, well done fat face nottingham

30 września 2023
Opinia niezależna
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Good Afternoon Susan,

Thank you for taking the time to leave us a review!

I am so glad to read the positive feedback regarding your experience in-store, I will make sure to pass this feedback on! Thank you for being a loyal customer of ours, we cannot wait to welcome you back :)

Have a great day! - JW

Oceniono na 5 z 5

Friendly staff

18 września 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hi Nicola, thanks for reviewing! We love to hear that our store staff are welcoming and friendly, and we'll make sure the Nottingham branch receives this feedback. We hope you like your new bedding! Take care, CD

Oceniono na 4 z 5

Face to Face or Online?

Easy to locate item of clothing I was looking for but my size wasn't available. However, a very helpful member of staff checked the stockroom and also online and was able to inform me that I could order the item I wanted and have it delivered free to the store. Very surprised though that the store couldn't order the item.

7 września 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello Anne, thank you for taking the time to leave a review.

We are pleased to hear that our Nottingham store staff were so helpful and that you were able to order the jacket you wanted online!

The store staff should have been able to order the item for you if you wanted, however orders made on the till have to be made for home delivery. If you wish to collect the item from store, this has to be done via our website.

We hope you are loving your new jacket!

All the best, LB

Oceniono na 5 z 5
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 4 z 5

I always enjoy going into my local…

I always enjoy going into my local Fatface, everything is well set out and the service from the sales assistants is friendly
I love the quality of the clothing and everything lasts for ages
I understand that quality costs more and the reason I've only given 4 stars is down to the price of some of the clothes....luckily they have sales whi means I can purchase some of my favourite more expensive items 🥰

28 sierpnia 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Hi Wendy, thank you for taking the time to leave us a review. We're so glad to hear that you have had such positive experiences in our Nottingham branch, and that we're providing the quality products that we strive for. We're glad that our sales can make things more accessible to you, and although quality does drive costs up, we still value this feedback so that we can try and find the right balance for our customers. We hope to earn 5 stars in the future! Take care, CD

Oceniono na 5 z 5

Excellent Staff

Each and everyone of your staff were a credit to your business

21 sierpnia 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Good afternoon, FatFace customer

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.

Take care, JB

Oceniono na 5 z 5

Excellent customer service both in…

Excellent customer service both in store and on line

28 sierpnia 2023
Logo FatFace - NOTTINGHAM 3

Odpowiedź od FatFace - NOTTINGHAM 3

Good Morning

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej