This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Zobacz więcej
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Lokalizacja
Zmień lokalizację9 Bridlesmith Gate, NG1 2GR Nottingham, Nottinghamshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... Zobacz więcej
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Excellent service opted for click and collect. My item arrived in store within the timeframe and collection was easy.
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Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Zjednoczone Królestwo
- 01159 418295
4,6
Doskonała
225 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super Fast Click and Collect Service
As the title states, super fast click and collect service. I order goods from another retailer at the same time for home delivery and it was a farse. I'll recommend click and collect with Fat Face every time
4 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good afternoon, Wayne.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great service
Great service from friendly, helpful polite staff.
A wonderful shopping experience.
3 lipca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good afternoon, Lynn.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Excellent
The staff and service were both excellent - something rarely seen today. On top of that the product is also of excellent quality and great value for money.
25 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Odpowiedź od FatFace - NOTTINGHAM 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Service very good
21 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Ladies dungarees size 10
Great dungarees, true to size and excellent quality. I had them delivered into the store. Emails kept me up to date. Lovely lady served me in the Nottingham branch.
17 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hello Teresa,
Thank you for your 5* review.
It is great to hear you are pleased with the service you have received and the quality of our items. We look forward to welcoming you back soon!
Have a good day!
Take care, ED
Great service.
17 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hello Robert,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
Very friendly and helpful staff
I’d arranged for my order to be delivered at the shop in Nottingham so I could try it on. Staff were very helpful. I am very pleased with my purchase. If it was the wrong size, I was able to leave it at the shop to be sent back, however I didn’t need that option.
16 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care. -GM
Good but the staff needs to be more…
Good but the staff needs to be more friendly and needs to smile whoever they serve on the till…it makes a difference at all!
2 czerwca 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hi Aileen
Thank you for taking the time to leave your review and for providing us with your valuable feedback. I will ensure that this is passed on.
Take care, LE
Lovely new clothes for summer…
I’ve had a few new items of clothing recently, well made, lovely fabric and fits me really well. I’m only 5foot tall so it can be difficult to get clothes to fit well.
27 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -SM
Great chinos
Great chinos - fit really well - well made - really helpfull staff at Nottingham -
20 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new chinos and how well made they are. I am also so happy to read that you find the crew in our Nottingham store to be so helpful. I will be sure to pass this on to the team.
All the best, MM
Great service
Easy to navigate website, free returns and the customer service in the Nottingham shop went above and beyond....
23 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good afternoon, Mr Hughes.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Bought 3 lovely tops online and…
Bought 3 lovely tops online and collected at local fatface store. ❤️
Great products.
16 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Odpowiedź od FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service at the…
Great customer service at the Nottingham store.
Everyone I came in contact with was really helpful and friendly. The store is well laid out and super clean and tidy.A real pleasure to shop.
15 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good afternoon, Anne.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Website easy and straightforward to use…
Website easy and straightforward to use
Items delivered to my nearest store Nottingham within 3 working days.
Very polite and friendly staff in the Nottingham store
12 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience online and at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Very easy to look for dress I wanted
Very easy to look for dress I wanted. Paying was quick & easy. Very efficient fast delivery.
1 maja 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Excellent pyjama bottoms!
28 kwietnia 2024
Odpowiedź od FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your order, and we look forward to welcoming you back soon!
Take care.- GM
Odpowiedź od FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
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