The Mumbles Fatface team are brilliant, always so helpful and friendly. The shop is easy to walk around with changing rooms available. The lovely clothing range is displayed beautifully.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... Zobacz więcej
Reakcja na opinię
Dedicated Fat Face customer. Tried to amend size only hours after placing order, no reply for days, then told couldn't. Wasnt at storexwhen expected. Told next day , so OK another trip i... Zobacz więcej
Reakcja na opinię
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, Zjednoczone Królestwo
- 01792 368319
4,8
Doskonała
139 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - MUMBLES
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Odpowiedź od FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
All great again thanks
22 grudnia 2024
Odpowiedź od FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order very late ! No notification !
Order did not turn up at store or I certainly wasn't notified way after the stated date. After going on the "chat" I received a message to say that it was ready for collection immediately!!
4 grudnia 2024
Odpowiedź od FatFace - MUMBLES
Thank you for taking the time to leave your review. I am sorry to hear that you didn't receive notification of delivery for your order.
I will be sure to have this flagged with the team for their investigation.
Thank you, LE
Staff very helpful
5 grudnia 2024
Odpowiedź od FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was a pleasure to receive such a caring & pleasant assistant. It makes shopping less stressful.
It was a pleasure to receive such a caring z
5 grudnia 2024
Odpowiedź od FatFace - MUMBLES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dedicated Fat Face customer
Dedicated Fat Face customer.
Tried to amend size only hours after placing order, no reply for days, then told couldn't.
Wasnt at storexwhen expected.
Told next day , so OK another trip into town when on holiday.
Only to find shop shut.
Till upgrade.
All my life worked in retail, till upgrades, software all done out of hours not 14.30 in the afternoon.
First and hope last bad experience.
New Mgr over came issue. But could've done a lot better.
15 sierpnia 2024
Odpowiedź od FatFace - MUMBLES
Good morning John
Thank you for taking the time to leave your review.
I am sorry to hear of your recent poor experience. I will be sure to pass your comments to the correct team for their feedback.
Take care, LE
QUALITY FROM FAT FACE
It is so easy to use this ap always prompt delivery and you can always rely on the quality of the clothes from Fat Face
19 sierpnia 2024
Odpowiedź od FatFace - MUMBLES
Hello Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are pleasant and helpful
The staff are pleasant and helpful . I love the clothes as they are always such good quality.
13 sierpnia 2024
Odpowiedź od FatFace - MUMBLES
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent quality, great customer service
Lovely clothing, good quality, excellent friendly service from everyone at the mumbles store.
13 sierpnia 2024
Odpowiedź od FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy and Quick transation.
I ordered a skirt from Fat Face online, it was delivered to my local store before the 5 days, It was very easy to order, and collect my item. Very pleased with this experience, and I will definitely be ordering again. Thanks.
12 sierpnia 2024
Opinia niezależna
Odpowiedź od FatFace - MUMBLES
Hi Christine,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Excellent service as usual.
29 czerwca 2024
Odpowiedź od FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to read that you have enjoyed using our service, We hope you love your order!
Take care.- GM
Ordered a T-shirt on-line
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted Fat Face on-line, via their chat room service. They said that the courier had lost my parcel, so they re-ordered for me and the item was delivered to my home address the next day. Mistakes happen, but great service to rectify their fault and I am very pleased with the product and the service I received.
1 lipca 2024
Odpowiedź od FatFace - MUMBLES
Good afternoon, Paul.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that we managed to resolve this issue so promptly for you. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Always great quality and service at…
Always great quality and service at Mumbles store management there is exemplary always friendly and helpful.
9 czerwca 2024
Odpowiedź od FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Mumbles store to be so friendly and helpful during your visit. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Lovely quality children’s tshirts
Lovely quality children’s tshirts. Very pleased with them.
30 kwietnia 2024
Odpowiedź od FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We look forward to welcoming you back soon!
Take care.- GM
Fantastic service from friendly and…
Fantastic service from friendly and professional staff.
21 kwietnia 2024
Odpowiedź od FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Polite and helpful
Easy to order
Amazing helpful customer assistance when I collected order
16 kwietnia 2024
Odpowiedź od FatFace - MUMBLES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Odpowiedź od FatFace - MUMBLES
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Mumbles store to be so helpful and pleasant when you visited. I will be sure to pass on your lovely comments to the team.
All the best, MM
Odpowiedź od FatFace - MUMBLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful in store, couldn't have helped more
Post and delivery very prompt.
Simple and straightforward to order and no delays
Love the item!!
30 marca 2024
Odpowiedź od FatFace - MUMBLES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.