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FatFace - MORPETH Recenzje 134

Wynik TrustScore: 5 na 5

4,8

Unit 9 Sanderson Arcade, NE61 1NS Morpeth, Northumberland, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful whic... Zobacz więcej

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Oceniono na 5 z 5

Excellent service which I’ve come to expect. Delighted with my Melissa Sun Tile trousers which will complement my summer wardrobe. Good quality and the fabric hangs nicely.

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Oceniono na 3 z 5

Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Zobacz więcej

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Oceniono na 5 z 5

Good customer relations. Pleasant staff. Ease of ordering and returning items. My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a d... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Zjednoczone Królestwo

  • 01670 505140

4,8

Doskonała

Wynik TrustScore: 5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Super quick delivery

Super quick delivery. Quality top and collected from Morpeth shop, where the staff are always great. Many thanks.

2 lipca 2024
Logo FatFace - MORPETH

Odpowiedź od FatFace - MORPETH

Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP

Oceniono na 5 z 5

Great service

I was looking for a cardigan in a certain colour. my usual store didn't have any so the assistant checked to see if they had one on-line. she was able to order one for me and it was posted to my home address free of charge.

18 czerwca 2024
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Odpowiedź od FatFace - MORPETH

Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! CD

Oceniono na 4 z 5
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Odpowiedź od FatFace - MORPETH

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you found our Morpeth store to be so lovely and that the crew was quick to assist you. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Oceniono na 5 z 5

I love the way everything is displayed…

I love the way everything is displayed in the shop staff always helpful. Sweatshirt is perfect fit and cozy.

3 czerwca 2024
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Odpowiedź od FatFace - MORPETH

Good Afternoon,

Thank you for sharing your recent experience in our Morpeth store with us.

Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Oceniono na 5 z 5
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Odpowiedź od FatFace - MORPETH

Good morning, Moira.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Oceniono na 4 z 5

Staff always pleasant

Staff always pleasant

4 maja 2024
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Odpowiedź od FatFace - MORPETH

Good morning,

Thank you for taking the time to get in touch with us.

I am so happy that you always find the crew in our Morpeth store to be so pleasant when you visit. I hope you continue to enjoy your experiences in our store.

All the best, MM

Oceniono na 5 z 5

Just bought another two shirts and the…

Just bought another two shirts and the quality and fit are simply stunning can’t wait till I can go shopping for more.

29 kwietnia 2024
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Odpowiedź od FatFace - MORPETH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

My order came promptly

My order came promptly, lovely quality of my dress and a perfect fit

31 marca 2024
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Odpowiedź od FatFace - MORPETH

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Oceniono na 5 z 5

Quality products and services!

I’ve never been disappointed with any piece of apparel purchased. Perfect fitting garments and quality products. Both my wife and I purchase clothes from the Morpeth branch of Fat Face, however recently bought apparel on line and guess what the same quality and professional service given,

22 marca 2024
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Odpowiedź od FatFace - MORPETH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Positive customer service

Despite the disappointment of wearing a flawed pair of boots the customer service and returns options were first class….thank you.

5 stycznia 2024
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Odpowiedź od FatFace - MORPETH

Good Afternoon Alison,

Thank you for taking the time to leave us a review!

I am sorry to hear you received a faulty pair of boots but I am very happy to hear our customer service team were able to give you a resolution! We really appreciate such lovely feedback from our customers.

We look forward to welcome you back soon!

Kind Regards, JW

Oceniono na 5 z 5

Quality and great customer service

I purchased today a few pieces of clothing, which I am very pleased with.
Manager and staff I dealt with presented a high level of professionalism and kindness. Well done Fat Face crew in Morpeth

26 grudnia 2023
Opinia niezależna
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Odpowiedź od FatFace - MORPETH

Hello Monika
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

click and collect

Ordered click and collect. Parcel arrived early, collection was very quick and easy. Excellent customer service

17 grudnia 2023
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Odpowiedź od FatFace - MORPETH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Prompt and efficient service from the…

Prompt and efficient service from the staff at the Morpeth branch

8 grudnia 2023
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Odpowiedź od FatFace - MORPETH

Good afternoon, Barbara.

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Morpeth store.

Take care, JB

Oceniono na 5 z 5

Good customer service

Good customer service, ease of collection from the store.

5 grudnia 2023
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Odpowiedź od FatFace - MORPETH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Excellent service as always

Excellent service as always. Friendly staff in Morpeth branch who were also very helpful.

19 listopada 2023
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Odpowiedź od FatFace - MORPETH

Good Afternoon Jacqui,

Thank you for taking the time to leave us a review!

We are happy to hear you are happy with the service you have received! It is always great to hear such positive feedback regarding our staff in store, I will make sure to pass this on!

We look forward to welcoming you back soon!

Kind Regards, JW

Oceniono na 5 z 5

There was a lovely top in store but…

There was a lovely top in store but didn’t have my size, the lady suggested I order online & it would be delivered free to store. Excellent service & speed of delivery, gorgeous top, great style, fit & value for money. Would definitely recommend!!!

12 listopada 2023
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Odpowiedź od FatFace - MORPETH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Oceniono na 5 z 5

Great service,and products are high…

Great service,and products are high quality

11 listopada 2023
Logo FatFace - MORPETH

Odpowiedź od FatFace - MORPETH

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB

Oceniono na 5 z 5

Excellent Service In Morpeth

I was served by a lovely lady called Deborah at the Morpeth branch she was very approachable and informative in helping me make my purchase very pleasant to talk too and a pleasure to be served by her. Thank you very much

13 listopada 2023
Opinia niezależna
Logo FatFace - MORPETH

Odpowiedź od FatFace - MORPETH

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Oceniono na 5 z 5

Quality of 2 products collected at…

Quality of 2 products collected at Morpeth Brancepet excellent, and service in the branch was excellent too. Friendly and considerate

1 listopada 2023
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Odpowiedź od FatFace - MORPETH

Good afternoon, David.

Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.

Take care, JB

Oceniono na 5 z 5

Excellent service

Easy, excellent service to use online, shop staff lovely and helpful at the Morpeth branch, thank you.

31 października 2023
Logo FatFace - MORPETH

Odpowiedź od FatFace - MORPETH

Good afternoon, FatFace customer.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Morpeth store.

Take care, JB

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