Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Zobacz więcej
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Lokalizacja
Zmień lokalizację85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... Zobacz więcej
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Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
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I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Zobacz więcej
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Informacje dotyczące firmy
- Sklep odzieżowy
- również w kategorii:
- Sklep z dodatkami
- Sklep z odzieżą damską
- Sklep z odzieżą męską
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Zjednoczone Królestwo
- 01142 568344
4,7
Doskonała
201 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love the quality of the clothes
Love the quality of the clothes, opportunity to pick the items up in store if purchased online and return them if not wanted with such ease. Staff are always friendly and helpful in store.
1 kwietnia 2025
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Really helpful staff in store
Really helpful staff in store. Ordered multiple sizes and was easy to return the ones that didn’t fit. Refund for these granted quickly.
31 marca 2025
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great Henley t shirts, but ….
Great Henley t shirts - excellent quality; but, no communication from FatFace to say they were waiting to be collected from the Meadowhall store!
25 marca 2025
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Gorgeous styles and wonderful quality
Gorgeous styles and wonderful quality
Staff always helpful friendly and welcoming. Very professional with great knowledge of the products they are selling
Have recommended this store to all my family and friends
6 marca 2025
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good ordering experience, but collection information not the best…
Easy to find what wanted and the order process was straightforward as expected. I opted to collect from my nearest shop and was given a collection day of Friday. However, on Friday morning I received a message saying that there would be a delay and to wait for a notification. Later on Friday I received another message saying that my order was ready to be collected. Something clearly went wrong. I hope next time I don’t encounter the same issue, as I had to change my plans for the day.
4 lutego 2025
Odpowiedź od FatFace - MEADOWHALL 2
Hello there, thank you for taking the time to leave your review and for providing your feedback. I'm really sorry to hear that there was a slight delay with your order, I can understand your disappointment. I will be sure to pass this to the relevant team.
Take care, LE
Love the shop
Love the shop, it was easy to place the order and it was delivered on time. Will buy from Fatface again.
13 stycznia 2025
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My Order
I was kept well informed about the progress of my order and fiund Fatface a good company to deal with and order from .Well done!
9 grudnia 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service Shirley the assistant…
Excellent service Shirley the assistant was so helpful and patient with me.
3 grudnia 2024
Opinia niezależna
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I purchased the hoodie as a Xmas…
I purchased the hoodie as a Xmas present online,the delivery was excellent & the hoodie is of good size & of good quality.
27 listopada 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I keep getting emails about reviewing…
I keep getting emails about reviewing an item I never received!
16 listopada 2024
Odpowiedź od FatFace - MEADOWHALL 2
Good afternoon,
Thank you for leaving your review.
I am so sorry to hear that you have not received your item. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help you!
Thank you.
Take care, CT
Odpowiedź od FatFace - MEADOWHALL 2
Hello there
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The product is great however your…
The product is great however your customer service was terrible. I never received an email on the expected order delivery dare to confirm it had arrived so I attempted to check this re your online chat. I was left holding on for an advisor for 30mins then I was cut off. I went to the Meadowhall store to explain I'd had no email confimation or help from the online team and was greeted by an extremely rude customer assistant who couldn't care less!
21 października 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello Rachel, thank you for taking the time to leave your review.
I am sorry to hear that you have experienced poor service. This isn't what we like to hear. Please be assured we take your comments on board, and all feedback is really appreciated. We will do better next time.
Take care, LE
Fabulous Clothing for every Season x
I Can Always Trust Fatface with their Excellent Quailty of clothing quick Delivery when bought online and Such Helpful Staff in each of the Stores
Would be Amazing if fatface had a Store in our Village of HHOLMFIRTH a vibrant Tourist Destination xxx
12 października 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - MEADOWHALL 2
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothes…
Very pleased with shirts that I ordered. Good quality and good price in the sale. The trousers that I ordered were also excellent quality but unfortunately had to return as the fit was on the small side.
16 sierpnia 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
childrens clothing…
easy to order goods and collect in store.Like the quality of the clothes and the vibrant colours.
13 sierpnia 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello Connie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went in to exchange an item
Went in to exchange an item, initially went well but staff seemed unsure of what to do and it took a bit of time.
12 sierpnia 2024
Odpowiedź od FatFace - MEADOWHALL 2
Hello Neil
Thank you for your review.
I am so sorry to hear this, If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com so we can look into this further for you.
EP
Odpowiedź od FatFace - MEADOWHALL 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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