Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... Zobacz więcej
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Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... Zobacz więcej
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Would have scored Zero but that’s unavailable! Market Harborough fat face, refused return bought before Christmas. I accept item is outside of return date but no flexibility, have spent thousan... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, Zjednoczone Królestwo
- 01858 433505
4,6
Doskonała
204 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Happy shopping
Bought a lovely dress ,fits perfectly gorgeous colours was so happy to find it in store added bonus was in the sale,the lady that served me shared my joy she was lovely, came home my friend liked the dress so got her one for her birthday.
13 sierpnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The blouse and socks were really good…
The blouse and socks were really good value, I don’t think I could pay full price for them.
10 sierpnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Easy return process
Items arrived promptly. Returns made in store quick and easy and free :-)
9 sierpnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Store staff extremely helpful as I…
Store staff extremely helpful as I ended up purchasing more items of clothing
8 sierpnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service
Great service! Product came quickly & I was able to pick up my foods whilst walking my dog!
8 sierpnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great I always buy my clothes from…
Great I always buy my clothes from FatFace. I just love them.
2 sierpnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Morning Angela, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - JW
My favourite tee shirt design
This is my 4th Ivy tee shirt! I like the dropped shoulder (which fits me better than a sewn in sleeve) and the choice of colours. Good that free delivery to local store is offered again too.
31 lipca 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Morning Helen,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care - JW
Easy ordering and returns,
I ordered a dress on line but unfortunately it was a little tight so reordered a bigger size. The delivery was very quick enabling me to keep the first order to compare with my new one .I returned the unwanted dress to store it was very easy and helpful staff .
28 czerwca 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase and service received :)
Have a lovely day!
Take care, SK
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hi Robbina
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service and quality.
Service was fantastic. Shop looked great. Clothing is of excellent quality and looks the part.
9 maja 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I think the company make quality…
I think the company make quality clothes and I’m loving the new summer wear
10 maja 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hi Lesley thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exellent
The staff are very helpfull and freindly, Online it is very straight forward to order,
2 maja 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Products are great and staff at the…
Products are great and staff at the stores are super helpful.
1 maja 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hi Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I received a tracking number in order…
I received a tracking number in order to check the progress of my order. It was not recognised! I then tried the online enquiry service which was repetitive and totally useless. I then tried ringing the store I nominated for collection and could not get an answer! I realise they may have been busy but it was very frustrating to not get any answers.
26 kwietnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Morning Roz
Thank you for your review.
I am so sorry to hear of your recent experience with us. In regards to Click and Collect orders, you do not receive a tracking number as these parcels are sent with a different courier to stores. I have flagged this with the appropriate department for future consideration.
If you still have not received your order please contact us and we can look into this further for you.
EP
I find fate face super comfy high…
I find fate face super comfy high quality material made and affordable highly recommend it and delivery time was great
19 kwietnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – KS
Placed an order online to be delivered…
Placed an order online to be delivered to store, I was kept up to date with the process of my order and received notification to pick my items up within the time I was given when I placed my order.
In store the staff are always friendly and happy to help.
16 kwietnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I ordered a jersey online
I ordered a jersey online, which was very easy to navigate. I then received an email letting me know that my parcel was ready to collect in store. I gave the assistant my name and received my parcel within seconds. The assistant was very efficient and friendly. Will definitely buy from Fat Face again.
16 kwietnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Online order collected easily from my local store
Hassle free order online for a sought after item that was drastically reduced in the last sale. Collection from my local store meant I didn’t have to travel to far. Easy pickup with no fuss made for a pleasant experience.
12 kwietnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great company
Great company, easy to order online, pick up in store an issue a refund if needed.
Helpful staff and lovely shop.
2 kwietnia 2023
Odpowiedź od FatFace - MARKET HARBOROUGH 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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