Banner for FatFace - LYTHAM

FatFace - LYTHAM Recenzje 200

Wynik TrustScore: 5 na 5

4,8

19 Market Square, FY8 5LW Lytham, Lancashire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assista... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.

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Oceniono na 5 z 5

Excellent service. I ordered a dress in store the dress was far to long I was going to put it back im only 5ft 3in assistant explained I could order dress in shorter length. It arrived within 2 days.... Zobacz więcej

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Oceniono na 5 z 5

I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą męską
  4. Sklep z odzieżą damską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 19 Market Square, FY8 5LW, Lytham, Lancashire, Zjednoczone Królestwo

  • 01253 732893

4,8

Doskonała

Wynik TrustScore: 5 na 5

200 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5

Online order picked up in Lytham store…

Online order picked up in Lytham store service was outstanding g Beth attentive and helpful both assistants were going above and beyond .

9 sierpnia 2023
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Odpowiedź od FatFace - LYTHAM

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Oceniono na 5 z 5

Another of these brilliant Breton tops…

Another of these brilliant Breton tops for my collection ! I must have around 9 or 10... this bright blue is so cheerful I just had to have it. They are well made and wash well time after time. A true classic for everyone's wardrobe.

7 sierpnia 2023
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Odpowiedź od FatFace - LYTHAM

Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS

Oceniono na 5 z 5

Excellent Service

I visited Fatface in Lytham St Annes at the weekend and the store was fairly busy. I was served by both Sue and Jean who were extremely helpful and nothing was too much trouble. I purchased a number of items, thanks to their help and advice. It was a pleasure to deal with such helpful staff and will visit the store again.

13 sierpnia 2023
Opinia niezależna
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Odpowiedź od FatFace - LYTHAM

Thank you so much for your kind comments! We are so happy to hear of your wonderful experience in our store, and we will share your feedback with our amazing team. We look forward to seeing you again soon! - RS

Oceniono na 5 z 5
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS

Oceniono na 5 z 5

Really welcoming and friendly staff and…

Really welcoming and friendly staff and I got a really good bargain.

13 sierpnia 2023
Opinia niezależna
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Thank you for leaving us your 5 star review.

I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!

Take care, SK

Oceniono na 5 z 5

I purchased a lovely leather camera bag…

I purchased a lovely leather camera bag from Fat Face. The staff are ever so friendly and helpful. I love going in my local store.

3 sierpnia 2023
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Odpowiedź od FatFace - LYTHAM

Hello Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

I bought an unexpected real bargain The…

I bought an unexpected real bargain The shop is a pleasure to shop at . There are plenty of different items to choose from with an array of fabrics and colours .
The staff are always customer focused with help and advice .

7 sierpnia 2023
Opinia niezależna
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Odpowiedź od FatFace - LYTHAM

Good Afternoon Sandra,

Thank you for your feedback regarding your trip to the Lytham store. It is so wonderful to read such lovely feedback! Have a great day - JW

Oceniono na 5 z 5

Friendly helpful store assistant s

Friendly efficient staff.when l was collecting an online order.
Went out of there way to show me other clothes in store that l enquired after.

22 lipca 2023
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Odpowiedź od FatFace - LYTHAM

Thank you for your 5* review regarding your recent visit to our Lytham store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Oceniono na 5 z 5

I’m a size 18 and I love these jeans…

I’m a size 18 and I love these jeans had them before and my last two pair had to be binned due to over use and holes. Will need another pair
If they are ever in stock

12 lipca 2023
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Odpowiedź od FatFace - LYTHAM

Good morning, Sara

Thank you for your feedback regarding your recent online order.

I am sorry to read you are chasing replacement jeans. I hope this does not deter you from shopping with us in the future.

Take care, JB

Oceniono na 5 z 5

Friendly

Friendly, helpful and efficient customer service

13 lipca 2023
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Odpowiedź od FatFace - LYTHAM

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Oceniono na 5 z 5

Great in store service at Lytham but…

Great in store service at Lytham but then ordered on line. Timely delivery great products 😀

8 lipca 2023
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Oceniono na 5 z 5

Excellent customer service today in…

Excellent customer service today in your Lytham store. Jude looked after us very well. Helping with selections, changing rooms and final purchases. Jude is a great asset to your store. We will be returning very soon.

5 lipca 2023
Opinia niezależna
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Oceniono na 5 z 5

Delivery was quick

Delivery was quick. Excellent service. Product was top quality.

27 czerwca 2023
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased and the service you received. We hope you love your new items! Take care – LB

Oceniono na 4 z 5

Very friendly staff

25 czerwca 2023
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Odpowiedź od FatFace - LYTHAM

Good afternoon, Wendy

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Lytham store.

Take care, JB

Oceniono na 5 z 5

Outstanding customer care

Hi
I had to return a faulty item I purchased from Fatface online. After contacting Fatface by email I was informed I could visit a Fatface store or return the item by post either for a refund or exchange. I chose to visit the Fatface store in Lytham as I had visited this store previously and always found the experience a pleasant one. I called in with my wife on Tuesday the 06/06/2023. There were two member's of staff on duty, Kam/manager and Sue/His assistant. Both were extremely helpful with outstanding customer care which was second to none!! Kam dealt with my issue quickly and in a very professional way. My wife made a purchase while I was there and both Kam and Sue treated Her with the same professional customer care. As usual it was a pleasure to visit your Fatface store in Lytham and I'm sure we'll visit again. My wife and I would like to thank both Kam and Sue for such a pleasant shopping experience...couldn't be better!

Many thanks Steve and Sheila

6 czerwca 2023
Opinia niezależna
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS

Oceniono na 5 z 5

You had a modern dress in size18 which…

You had a modern dress in size18 which actually fits me and looks good.
One thing about you have the larger sizes which is great.
I bought Anna Palace dress which fits nicely and looks summery .
Bought at Lytham shop.

19 maja 2023
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Thank you for your 5*! We are pleased to hear of your positive shopping experience with us, and we will share this with our amazing team in store! - RS

Oceniono na 5 z 5

Beautiful Dress

I recently bought a National Forest Floral Midi dress in the Lytham store. I really thought it was quite pricey for a cotton frock but hey ho my husband said I was worth it!
Later that evening I realised Fat Face do a slightly shorter length which was better suited to my height of 5ft 3ins.
I ordered the shorter length on line which came very quickly by Royal Mail and subsequently took the original purchase back to the shop. The refund was done very quickly by friendly staff in store. I love the dress and wore it for a family barbecue a few days later. I felt a million dollars in this dress the fabric is so soft and floaty, perfect for a summer event ,looks great with a denim jacket love it so much.
The staff are great at the Lytham store. I love Fat Face.

27 maja 2023
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Good afternoon, Barbara

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.

Take care, JB

Oceniono na 5 z 5

Lovely staff at Lytham

I visited the lytham store to make some returns from an online order. The assistant was called Sue and she was very helpful. I went on to buy the jeans I’d returned in a smaller size and bought a dress which was completely unplanned. Sue was really helpful regarding me getting the right size in the dress. Great little shop. I’ve bought a coat here previously. The staff are always lovely and helpful.

27 maja 2023
Opinia niezależna
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Oceniono na 5 z 5

Lovely helpful staff

Lovely helpful staff , great choice and always good quality clothes that are timeless

23 kwietnia 2023
Logo FatFace - LYTHAM

Odpowiedź od FatFace - LYTHAM

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

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