I was in the FatFace in Ludlow in May and the sweetest young lady Natalie, sold me a multi raffia bag. I just wanted you to know when I got back to Texas, I have gotten so many compliments on that cu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it... Zobacz więcej
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I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots ou... Zobacz więcej
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I made two “click and collect” orders within a couple of days. The second one arrived very quickly but the first was sent to a completely different store 100 miles away! It was then posted to the corr... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
59 Broad Street, SY8 1NH, Ludlow, Shropshire, Zjednoczone Królestwo
- 01584 879646
4,7
Doskonała
92 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Price was reasonable
Price was reasonable . Store layout was good. Staff was polite in Ludlow
7 stycznia 2026
Opinia niezależna
Odpowiedź od FatFace - LUDLOW
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
very pleased with my shirts and jumpers…
very pleased with my shirts and jumpers excellent quality ,perfect size and fit ,many thanks james
31 grudnia 2025
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Failure to deliver on time
Delay in delivery to store which is an issue if you live 1 hour from store and plan shopping around the collection time selected. If selected times cannot be honoured then perhaps the management plan needs to be addressed.
11 grudnia 2025
Odpowiedź od FatFace - LUDLOW
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Good days shopping!
Bought a lovely skirt in the sale and paired it with a top that was full price. I was helped by a charming assistant in Ludlow branch(Natalie)
It's always a pleasure to go to Fat face.The clothes are beautiful and of a high quality.
24 października 2025
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly fat face staff
I went into the Ludlow fatface this morning looking for Christmas pyjamas
I was greeted by a lovely young lady called Kay who was extremely helpful
Very happy to help me and advise me with sizes ect
I would like to say all the staff I have dealt with in Ludlow have always been helpful
25 września 2025
Opinia niezależna
Odpowiedź od FatFace - LUDLOW
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
All in all a very pleasant experience…
All in all a very pleasant experience from purchase to refund
1 września 2025
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
For my Wife's Birthday
For my Wife's Birthday, I chose your super Caitlin Tunic blouse, with a lovely Autumn leaf patterns and colour and lovely little buttons. A super relaxed, casual top with 3/4 length pleated sleeves it was on your marvelous offer. It suits her green eyes perfectly. We had a lovely evening meal celebrating her Birthday. I must say she looked even more beautiful in your blouse, if that is at all possible. 67 years young.
16 sierpnia 2025
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Collection brilliant
Collection brilliant , too big sent for size below will collect and return on same day
31 lipca 2025
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on time and prepared to wait…
Delivered on time and prepared to wait a couple of days to suit my collection date. Pleasant and personable staff.
Love my new bag.
10 lutego 2025
Odpowiedź od FatFace - LUDLOW
Hi Cathy
Thank you for taking the time to leave your review. I am so please to hear that you love your new item, and that our team in Ludlow were helpful! Take care, LE
Sway jeans
Easy to order and very easy to pick up at my local store, staff so nice and friendly and helpful, although I would much rather go and buy directly from the store, but they didn’t have what I wanted at the time.
13 stycznia 2025
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A good product from the sale nice staff…
A good product from the sale nice staff on collection
6 grudnia 2024
Odpowiedź od FatFace - LUDLOW
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Kayla saves the day
I'm singing the praise of Kayla Ludlow store....After a few days of dealing with H/O, being fobbed off in general( too long winded & unbelievable to start to put down) Kayla sorted my faulty boots out. I was ready to boycott FF forever! Kayla has restored my faith with excellent customer service.
Thank you!
23 października 2024
Opinia niezależna
Odpowiedź od FatFace - LUDLOW
Hello Sonia
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Ludlow store - this is great to hear. Take care, LE
Odpowiedź od FatFace - LUDLOW
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were lovely
Staff were lovely, friendly and helpful, and collecting the package was easy.
22 sierpnia 2024
Odpowiedź od FatFace - LUDLOW
Hello Pauline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I bought some flippy shorts in the sale…
I bought some flippy shorts in the sale , I had to contact customer services for slight a problem that happened in store with a payment & they were helpful. The staff in the Ludlow store were very helpful as always.
6 sierpnia 2024
Odpowiedź od FatFace - LUDLOW
Hi there,
Thank you for taking the time to leave a review.
I’m sorry to hear you had a problem with your purchase. However, I’m happy to hear our crew have helped you resolve this matter!
Take care, LC.
The staff were very friendly and…
The staff were very friendly and helpful. Everything was easy to find. A very easy experience.
8 sierpnia 2024
Odpowiedź od FatFace - LUDLOW
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
fantastic customer service.
We had a wonderful experience in Ludlow store while visiting recently. The staff, in particular Kayla & Nat, were so welcoming & friendly, nothing was too much trouble for them. I will definitely be using the store again.
21 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - LUDLOW
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Ludlow Fatface is great to shop in
Ludlow Fatface is great to shop in. The staff are so welcoming and helpful, I asked for some help with jeans and the girls were great and knew all about the product. I will continue to shop in this store, it’s a delight.
4 czerwca 2024
Opinia niezależna
Odpowiedź od FatFace - LUDLOW
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience when visiting our Ludlow store and that you found the crew to be so helpful. I will be sure to pass your lovely comments to the team.
All the best, MM
No confirmation email,rest fabulous
Bit sad but only because I didn’t receive a confirmation email.i had one however asking for a review and rang the store and they kindly confirmed it was ready.Not a huge problem in fact.Staff lovely as ever.
3 maja 2024
Odpowiedź od FatFace - LUDLOW
Good morning,
Thank you for taking the time to leave your review.
I am so sorry that you did not receive an order confirmation of your email but I am pleased that you have now been able to collect your order and that the crew in our Ludlow store were so lovely. I hope you continue to enjoy your visits to store.
Take care, MM
No email received to say item was ready…
No email received to say item was ready for collection. Had to contact customer service to chase up. Opening times on web incorrect so I turned up half an hour before store opened . Item fine however
17 kwietnia 2024
Odpowiedź od FatFace - LUDLOW
Hello
Thank you for your review.
I am so sorry to hear of your recent experience with us. I have raised this with the appropriate department for future consideration.
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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