Service at my local fat face is very good. Personal & helpful. Not too in your face just balanced with clear care exercised. Staff are friendly good with my dog when I take her and always take time to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Zobacz więcej
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Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... Zobacz więcej
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Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Zjednoczone Królestwo
- 01543 264059
4,8
Doskonała
202 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great style, great service
Had been eyeing up a this tankini and high waist bikini bottoms on line for ages so decided to order and had them delivered to my local store as I knew there was a likelihood of returning them.
They were quick finding them for me and I was able to try on. Although the style was great I’m afraid I didn’t care for the fabric ( which of course you can’t feel online!) so returned them there and then without fuss- I didn’t even need to produce the card I’d bought them on.
All in all a good experience although I didn’t buy in the end. Please produce more of these style swimsuits though- great for those with pregnancy stretch marks and/ or long in the body- but in a less shiny, more robust feeling fabric!
26 listopada 2023
Odpowiedź od FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy With My Online Order Experience
Easy order process and relatively quick delivery to my local store. As always the in store staff were lovely when I went to collect my parcel. Would order online again if the item or my size was not in the store.
8 listopada 2023
Odpowiedź od FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product and excellent service
Great quality Airlie top and excellent service at the store. I popped in on the off chance that my order had been delivered, even though I'd not had an email. The guy who served me checked the system, but my order wasn't showing. So, he went to the store room to double check, and found my order. He was welcoming, efficient and wanted to help 👍🏼
11 listopada 2023
Odpowiedź od FatFace - LICHFIELD
Hello Neil,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good experience.
1 listopada 2023
Odpowiedź od FatFace - LICHFIELD
Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with speedy delivery have…
Very happy with speedy delivery have used many times.
27 października 2023
Odpowiedź od FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff at Lichfield
The product I bought was the wrong size. The refund was made to me and I have now bought a larger size which is great. The staff at my Lichfield store were extremely helpful during this transaction.
30 października 2023
Odpowiedź od FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love the cosy feel to all the clothes
Love the cosy feel to all the clothes! I love that it's not cheap but not too expensive either! Staff are very lovely in the store, specifically one gentleman didn't get his name but he had a cool style and had worn cool earrings
27 października 2023
Odpowiedź od FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Odpowiedź od FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Odpowiedź od FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Quick online delivery
22 października 2023
Odpowiedź od FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleasant staff always helpful
18 października 2023
Odpowiedź od FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Very friendly and helpful staff
Very friendly and helpful staff at Lichfield store. Ordered using click and collect, all hassle free!
21 października 2023
Odpowiedź od FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Quick and easy
19 września 2023
Odpowiedź od FatFace - LICHFIELD
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant
Brilliant staff at our local store - so helpful and always welcoming! Delivery was swift and the item was perfect. Just refreshing to have great service all round.
29 sierpnia 2023
Odpowiedź od FatFace - LICHFIELD
Good Morning Emma,
Thank you for taking the time to leave us a review!
We greatly appreciate your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. We cannot wait to welcome you back!
I hope you have a great day! - JW
Great product at a great price
Great product at a great price
I was unable to initially collect my order as I had covid. I phoned the shop and the person who answered could not have been nicer or more empathetic. I was able to collect my order when feeling better and am very happy with the changing robe I ordered for my son.
28 sierpnia 2023
Odpowiedź od FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Buying made easy.
Simple to order online and delivery to local store. Collection hassle free👍
1 września 2023
Odpowiedź od FatFace - LICHFIELD
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality of clothing is always excellent…
Quality of clothing is always excellent although sizing can be less reliable. Staff very friendly.
17 sierpnia 2023
Odpowiedź od FatFace - LICHFIELD
Good Afternoon Joy,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased and had a friendly experience with our staff, we cannot wait to welcome you back!
Have a great day! - JW
Excellent customer service
Quick delivery and staff at the Lichfield shop are lovely and helpful. Very good customer service.
15 sierpnia 2023
Odpowiedź od FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
One of my favourite stores.
I love the quality of everything in fat face,also the style. Staff are always welcoming and helpful, one of my favourite stores.
9 sierpnia 2023
Odpowiedź od FatFace - LICHFIELD
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Wonderful store and lovely staff
Wonderful store and lovely staff. Highly recommend.
15 sierpnia 2023
Opinia niezależna
Odpowiedź od FatFace - LICHFIELD
Thank you so much for your lovely words. We deeply appreciate your comments and your feedback will be shared with our amazing team in store! - RS
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