Travelling to Lichfield is a great get out for me and my partner, it a great place to walk around and relax, grab a coffee and a bite to eat. My wife's natural habitat is a clothing shop lol.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
The staff are so helpful and the products are of high quality. Nothing is too much trouble. There is always a friendly and smiley greeting and the advice is first rate. Xx
Reakcja na opinię
Easy to place order and a location close by to collect, the staff member was very polite when I collected the jumper. Ordered a size 14 my normal size and for me it was perfect, I would be able to wea... Zobacz więcej
Reakcja na opinię
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Zjednoczone Królestwo
- 01543 264059
4,9
Doskonała
222 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class
First class , friendly staff. Welcoming and well informed about their products
23 grudnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit
Ordered on line picked up from local store. Delay in delivering to store but kept informed by email on the delay. Easy to pick up and delighted with purchase. Lovely material and fits great. Good value for money.
17 grudnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I've never had a problem with click and…
I've never had a problem with click and collect at the Lichfield store, I like the quality and price of their clothes.
12 grudnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always so helpful
Staff are always so helpful
Shops always look lovely
Love the clothes and accessories
Friendly atmosphere when visiting
17 grudnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered on line and it was so easy
Ordered on line and it was so easy. collected from Lichfield store with no wait and very friendly staff
12 grudnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The experience of on line ordering was…wrong parcel given
The experience of on line ordering was not great but the product I eventually got is lovely
8 grudnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
…Lovely item
Ordered this as I have one in another colour. This is just as comfortable.
11 października 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth order and partial return
I ordered 2 items and they arrived very quickly. One item was too big and I returned it via the shop. It was so simple and my money was soon back in my account. Why can’t every company make returns so easy?
The staff at Lichfield are always friendly and professional. It’s a pleasure to shop there.
The clothes are of a good quality too
9 września 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
6 września 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great length of shorts
Great length of shorts, good to have a choice. Collected from local fat face shop, delivery on time and easy to collect
23 sierpnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping at Fat Face
I love shopping at Fat Face, love the products, the design and its quality! I look for the sales opportunities as products tend to be pricey. Litchfield had a big sale in August, almost the whole store was on sale, which was amazing!!! I buy from the US and when I’m in England and I find prices in the US extremely expensive and the sales don’t make it the same way as in England. Every opportunity I get when I’m in England, I buy Fat Face products.
12 sierpnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and perfect fit.
Ordered online and delivered free of charge to my local store. Very pleased with the quality and all fitted perfectly.
4 sierpnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great place to shop!
As always a really helpful service from this store. They greet us as friends and even play with our dog. Lots of great choice, helpful service and courteous and friendly. I ended up buying some more sale items whilst returning an online purchase. This has to be our favourite Fatface to visit. Hopefully the team there will stay put!
4 sierpnia 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online shopping very easy
Online shopping very easy. Delivery to my local Lichfield store available. Friendly and helpful staff.
31 lipca 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Poor delivery and communication …
Whilst the product I ordered from fatface (father’s day socks) was perfect, the delivery was not. I ordered the product on thursday believing I would be able to pick them up on friday. They were then scheduled to arrive at the store on saturday which was still in time for father’s day. I was emailed in the morning to pick up the socks in the afternoon but when I arrived I was told there was an issue at the warehouse so they hadn’t arrived. I didn’t receive a text informing me of this delay until after my visit, which was too late as I had already made my trip to store. I was very disappointed that a father’s day present arrived late meaning I could not gift it on the day.
19 czerwca 2025
Odpowiedź od FatFace - LICHFIELD
Hello Katherine,
Thank you for taking the time to leave your review, and we're really sorry to hear about the delivery delay. We understand how frustrating it must have been, especially with Father’s Day in mind. We'll be passing this on to our team to help avoid similar issues in the future.
Thank you, LE
Excellent service!
Good communication and quick deliveries with a speedy process for returns, if applicable.
Staff all very helpful.
1 maja 2025
Odpowiedź od FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
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