I have purchased clothes both online and in store recently and love the items I have bought. The lady in the Kendal store was lovely and very helpful. Some other brand stores could learn a lot from h... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I struggle to find decent jeans that aren’t too long or too skinny & these are perfect & I ordered them from looking at other customers reviews. They are the perfect length & a really comfy fit & exc... Zobacz więcej
Reakcja na opinię
Love the shops, online site is great, clear pics and descriptions, like the reviews, both good and not so good, gives a good idea about sizing etc, more videos of items would be good, especially on mo... Zobacz więcej
Reakcja na opinię
I bought a dress from Fatface which was advertised as a 2 in 1. The brown version of it is a dress and separate jumper over the top but the blue one I bought is all in one - not a dress and separate... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Dane kontaktowe
15/17 & 17a Stricklandgate, LA9 4LY, Kendal, Cumbria, Zjednoczone Królestwo
- 01539 727810
4,6
Doskonała
53 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast and friendly.
Excellent click and collect service in Kendal store today. Fast and friendly. Thanks!
15 marca 2024
Opinia niezależna
Odpowiedź od FatFace - KENDAL
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! TS
Top Quality!
I’d already bought this button-neck heavy-knit sweater for my husband in-store in Kendal, and he liked it so much, I bought another for him in another colour online (as the store no longer stocked it in his size). He loves that one too
14 lutego 2024
Odpowiedź od FatFace - KENDAL
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that your husband is loving his new sweater! I hope you continue to enjoy your shopping experience with us.
All the best, MM
I appreciate the quality of just about…
I appreciate the quality of just about anything from Fatface.
27 stycznia 2024
Odpowiedź od FatFace - KENDAL
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service great quality
28 grudnia 2023
Odpowiedź od FatFace - KENDAL
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your order and that you found delivery to be well done. I hope you continue to enjoy all that Fatface has to offer.
All the best, MM
Thank you fat face for excellent…
Thank you fat face for excellent service especially click & collect & easy returns! Happy customers 😃
10 grudnia 2023
Odpowiedź od FatFace - KENDAL
Hello Josephine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with item and quick delivery
30 listopada 2023
Odpowiedź od FatFace - KENDAL
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I was sent a present from a friend that…
I was sent a present from a friend that unfortunately did not fit and was unable to exchange in store as they had used PayPal to checkout so had to return the whole lot by post. I think it’s ridiculous. Now fat face have lost a sale of £270.
7 grudnia 2023
Odpowiedź od FatFace - KENDAL
Hi Sally
Thank you for your review.
I can confirm that as per our website and returns policy that is stated both online and on the returns paperwork, PayPal orders are to be returned via the post.
Thank you, LE
Fast delivery and quality items
22 listopada 2023
Odpowiedź od FatFace - KENDAL
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lovely staff very helpful
Lovely staff very helpful. Easy to use service. Great cloths at a good price
20 listopada 2023
Odpowiedź od FatFace - KENDAL
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order Took longer to get to the…
Online order Took longer to get to the shop than i anticipated
30 października 2023
Odpowiedź od FatFace - KENDAL
Hello Keith
Thank you for your review.
I am so sorry to hear that there was a delay with your order.
If you need any further assistance please contact us at customerservices@fatface.com
EP
Odpowiedź od FatFace - KENDAL
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
I feel confident that Fatface clothes…
I feel confident that Fatface clothes are going to fit! It's my number one shop. Great designs, colours and quality, love it!
23 października 2023
Odpowiedź od FatFace - KENDAL
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Odpowiedź od FatFace - KENDAL
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Ordered three jumpers and they arrived…
Ordered three jumpers and they arrived at the store promptly
11 października 2023
Odpowiedź od FatFace - KENDAL
Hello Erica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Odpowiedź od FatFace - KENDAL
Time is of the essence! ⏰
We are pleased to hear that you are happy with your order and we can't wait to see you again soon! - RS
Odpowiedź od FatFace - KENDAL
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Love my Simone dress
Love my Simone dress, lovely design and quality, to add to my collection (5 now)they wash beautifully on a delicate cycle, ordering on line is so easy with quick click and collect, just wish they stocked plus sizes in my local store
9 sierpnia 2023
Odpowiedź od FatFace - KENDAL
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Excellent quality and service in store.
31 lipca 2023
Odpowiedź od FatFace - KENDAL
Good Afternoon Paul,
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
Odpowiedź od FatFace - KENDAL
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
Lovely staff gorgeous clothes
11 czerwca 2023
Odpowiedź od FatFace - KENDAL
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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