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FatFace - HOLT Recenzje 

56
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Wynik TrustScore: 4.5 na 5

4,7

11 Appleyard, NR25 6BN Holt, Norfolk, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ordering and collecting was simple and efficient...only issue I did not receive an email advising my order was ready to collect but staff at shop was very helpful

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Oceniono na 5 z 5

Beautiful shorts great fit very comfortable and look fantastic, I got one pair on holiday and loved them so much I got another pair in different colour Definitely worth getting 10/10

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Oceniono na 5 z 5

Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... Zobacz więcej

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Oceniono na 4 z 5

Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later

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Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z dodatkami
  3. Sklep z odzieżą damską
  4. Sklep z odzieżą męską

Napisane przez firmę

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Dane kontaktowe

  • 11 Appleyard, NR25 6BN, Holt, Norfolk, Zjednoczone Królestwo

  • 01263 715938

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

56 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(56)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 949

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I did an online order to pick up…

I did an online order to pick up instore. Got my confirmation email straight away, and my instore notification a few days later. When I went to pick my delivery up from the store the lady who was serving was very helpful and happy, she was also very personable as I find all the staff in Fat Face.

14 listopada 2023
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Odpowiedź od FatFace - HOLT

Hello Zoe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Oceniono na 5 z 5

Great service

Ordered online and collected from store two days later. Great service

12 sierpnia 2023
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Odpowiedź od FatFace - HOLT

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Oceniono na 5 z 5

a tucked away treasure!!!

Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their product and Fat Face history knowledge with us. Effortless customer service, brilliant quality clothes, beautiful people!

20 lipca 2023
Opinia niezależna
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Odpowiedź od FatFace - HOLT

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Oceniono na 5 z 5

Household item!

Didn’t know FatFace did kitchen goods! But bought a lovely biscuit barrel in purple colour with little bees decorated in it! Look lovely and had really good seal!

27 czerwca 2023
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Odpowiedź od FatFace - HOLT

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Oceniono na 4 z 5

Quick and easy

Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later

19 kwietnia 2023
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Odpowiedź od FatFace - HOLT

Thank you for your review! We're so glad you had a positive shopping experience, and hope we can give you a 5-star experience in the future! CD

Oceniono na 5 z 5

Very helpful staff

Easy to order, great quality product

18 kwietnia 2023
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Odpowiedź od FatFace - HOLT

Hello Sue , Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Oceniono na 5 z 5

Friendly serviceHad to return trousers as they didn't…

Had to return trousers as they didn't fit. the process was cheerful and friendly. Have used Fat Face for years anyway. Good up to date useful clothing.

13 kwietnia 2023
Logo FatFace - HOLT

Odpowiedź od FatFace - HOLT

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Oceniono na 5 z 5

Lovely little shop

The staff were very friendly and helpful when I was exchanging an item and there was a good choice of clothes and accessories.

28 listopada 2022
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Odpowiedź od FatFace - HOLT

Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP

Oceniono na 5 z 5

Friendly helpful staff at Holt

Such friendly helpful staff in the Holt store that I felt like I had to leave a review. I bought 2 lovely jumpers in the sale & the staff helped with getting extra sizes & made my shopping experience an absolute pleasure. I walked out of the shop feeling very happy-thank you.

26 listopada 2022
Opinia niezależna
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Odpowiedź od FatFace - HOLT

Hi Louise,
Thank you for your feedback regarding your trip to the Holt store. It is so wonderful to read such lovely feedback!
Take care - KS

Oceniono na 5 z 5

Return of faulty goods

I ordered some slippers and there was a fault. Took them back to store where it was sorted out. The assistant was helpful and dealt with the issue professionally.

19 maja 2022
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Odpowiedź od FatFace - HOLT

Hello Corinne
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received.
Have a great day!
Take care, LA

Oceniono na 5 z 5

A good experience of returning goods at my local store

I returned a pair of ‘Girfriend’ jeans to my Holt store, having bought them online. The jeans looked great but were very big round the waist. I hadn’t realised that, as long as I had paid for the jeans with a credit card and not Paypal, I could return them to a store instead of by post. I was served in the Holt store by two very helpful and friendly young women who refunded the money from the jeans quickly and efficiently. It has encouraged me to risk buying more Fatface clothes online. Prior to this I had not ordered much online because I couldn’t be bothered to return stuff by post. Well done, Holt girls!

5 marca 2022
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Odpowiedź od FatFace - HOLT

Hi Maggie
Thank you for your 5 star review. We really welcome your feedback and appreciate your positive comments about your in store experience and I will pass this onto our Holt team. Have a lovely weekend. MJ

Oceniono na 5 z 5

Always top quality clothes that last…

Always top quality clothes that last for years
Really thrilled with my latest bargains from the January sale

28 stycznia 2022
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Odpowiedź od FatFace - HOLT

Hi Sian,

Thank you for taking the time to leave us your review.

It’s great to hear that you are enjoying your items! We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

Oceniono na 5 z 5

Brilliant service in our local shop.

I knew the items I wished to buy were not avaiable in our local store. So I tried to purchase them online. My order was really complicated and I had huge problems trying to do this transaction. In the end not successfully! So I returned to the store and explained the situation. The assistant had never come across the problem, either. So between us, about 30 mins. later, we managed to have it all sorted and everything was ordered. She was absolutely brilliant and went out of her way to help me. The staff in our shop are always friendly and really helpful. I love the ethos of Fatface and long may it remain in our town. Thank you.

15 grudnia 2021
Opinia niezależna
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Odpowiedź od FatFace - HOLT

Hello Kate,

Thank you for your 5* review.

I am so pleased to hear you were able to successfully place an order with us online with the help of our crew in our Holt store. We hope you love your new items which I see arrived with you yesterday!

Have a great Christmas!

Take care, CT

Oceniono na 5 z 5

Excellent service..love the waterproof…

Excellent service..love the waterproof jacket

30 listopada 2021
Logo FatFace - HOLT

Odpowiedź od FatFace - HOLT

Hi Dee,

Thank you for your 5* review.

I am so glad to hear that you are happy with the service you received and are enjoying your jacket. We hope you continue to enjoy your shopping experience with us

Have a great day!

Thanks again, JH

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